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Overnight Live Chat Jobs (NOW HIRING)

DR Horton, Inc.

Online Sales Concierge

Midland, TX · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure a positive experience to all potential customers whether online, live chat or by phone ... Minimal overnight travel may be required for training purposes Education and/or Experience * High ...

DR Horton

Online Sales Concierge (Dallas North)

Rowlett, TX · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure a positive experience to all potential customers whether online, live chat or by phone ... Minimal overnight travel may be required for training purposes Qualifications Education and/or ...

DR Horton, Inc.

Online Sales Concierge

Conyers, GA · On-site

$13.50 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure a positive experience to all potential customers whether online, live chat or by phone ... Minimal overnight travel may be required for training purposes Education and/or Experience * High ...

DR Horton, Inc.

Online Sales Concierge

Lakeville, MN · On-site

$65 - $75K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure a positive experience to all potential customers whether online, live chat or by phone ... Minimal overnight travel may be required for training purposes Education and/or Experience * High ...

DR Horton

Online Sales Concierge - IN OFFICE POSITION

Fort Worth, TX · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure a positive experience to all potential customers whether online, live chat or by phone ... Minimal overnight travel may be required for training purposes Qualifications Education and/or ...

DR Horton

Online Sales Concierge - Dallas South

Rowlett, TX · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure a positive experience to all potential customers whether online, live chat or by phone ... Minimal overnight travel may be required for training purposes Qualifications Education and/or ...

DR Horton, Inc.

Online Sales Concierge

West Columbia, SC · On-site

$14.25 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure a positive experience to all potential customers whether online, live chat or by phone ... Minimal overnight travel may be required for training purposes Education and/or Experience * High ...

Netpace

Services Support Rep 2

Salt Lake City, UT · On-site

$17.50 - $23.50/hr

We offer flexible shifts (which may include evening, overnight and weekend opportunities). Job Responsibilities: * Initial point of contact for customers via telephone, email or live chat to provide ...

Accretive Technology

Customer Service Representative

Seattle, WA · On-site

$23 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... overnight shifts About Us: Accretive Technology Group is a forward-thinking company dedicated to ... Provide customer service to users via Live Chat, SMS messaging, email, and telephone. Ensure ...

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Overnight Live Chat information

See salary details

$10

$19

$46

How much do overnight live chat jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for overnight live chat in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an overnight live chat?

Overnight Live Chat jobs involve providing customer support or assistance via online chat platforms during nighttime hours. Employees in these roles respond to customer inquiries, troubleshoot issues, and offer information about products or services, all in real-time. These positions are typically remote or based in call centers and require strong communication skills, typing proficiency, and the ability to work independently during off-peak hours. Overnight Live Chat jobs are common in industries that need 24/7 customer support, such as e-commerce, tech, and hospitality.

What are the key skills and qualifications needed to thrive as an overnight live chat agent, and why are they important?

To succeed as an Overnight Live Chat Agent, you typically need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is often required. Exceptional patience, attention to detail, and the ability to stay calm under pressure help agents provide excellent customer service during late hours. These skills are vital for maintaining customer satisfaction and efficient support when working independently overnight.

What are some common challenges faced by overnight live chat agents, and how can they be managed?

Overnight Live Chat agents often face challenges such as managing fatigue, handling complex customer issues with limited real-time support, and maintaining high responsiveness during low-activity hours. To manage these, agents can establish a consistent sleep routine outside of work, use available knowledge bases and escalation protocols for difficult inquiries, and stay engaged by taking short, scheduled breaks. Team leads often provide ongoing support and regular check-ins to ensure overnight agents feel connected and equipped to succeed.

What is the difference between Overnight Live Chat vs Customer Support Representative?

AspectOvernight Live ChatCustomer Support Representative
Work HoursPrimarily overnight shifts, often late evening to early morningTypically daytime or regular business hours, but can include evenings
Work EnvironmentOnline, remote, or call center settingOffice, remote, or call center setting
Required SkillsExcellent written communication, problem-solving, tech-savvyCommunication skills, problem-solving, customer service experience
CertificationsOften not required, but customer service or tech certifications can helpCustomer service certifications may be preferred

Overnight Live Chat roles focus on providing customer support through online chat during overnight hours, requiring strong written communication and tech skills. Customer Support Representatives may work during regular hours and handle various communication channels. Both roles serve customer needs but differ mainly in work hours and environment.

What cities are hiring for Overnight Live Chat jobs?

Cities with the most Overnight Live Chat job openings:

What are the most commonly searched types of Live Chat jobs?

The most popular types of Live Chat jobs are:

What states have the most Overnight Live Chat jobs?

States with the most job openings for Overnight Live Chat jobs include:

Overnight Live Chat jobs near you
Infographic showing various Overnight Live Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

Online Sales Concierge

DR Horton, Inc.

Midland, TX • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Online Sales Concierge. The right candidate specializes in the process of converting internet leads to onsite traffic/sales. This is an on-site, in office position, not remote.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Minimal overnight travel may be required for training purposes

Education and/or Experience
  • High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email
  • Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
  • The noise level is generally moderate

Preferred Qualifications
  • Licensing requirements vary by state

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder.#WeBuildPeopleToo

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