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Overnight It Support Jobs in Madison, WI (NOW HIRING)

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

Shopbop, a subsidiary of BOP LLC, is seeking an IT Support Engineer II to troubleshoot complex IT problems and lead continuous improvement efforts. The role involves collaborating with teams ...

Information Technology Manager

Madison, WI · On-site

$95.70K - $117.40K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

Information Technology Manager

Madison, WI · On-site

$95.70K - $117.40K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

Information Technology Manager

Madison, WI · On-site

$95.70K - $117.40K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

IT Manager

Waunakee, WI · On-site

$97.10K - $119.10K/yr

At RenewAire , technology isn't just support--it's a strategic driver. We're looking for an experienced IT Manager to lead our IT operations, guide enterprise-level projects, and partner with ...

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Overnight It Support information

See Madison, WI salary details

$14

$26

$45

How much do overnight it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for overnight it support in Madison, WI is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.56 per hour, depending on experience, location, and employer.

What is an Overnight IT Support job?

An Overnight IT Support job involves providing technical assistance and troubleshooting outside regular business hours, typically during the night shift. Responsibilities include monitoring systems, resolving network or hardware issues, and assisting users with technical problems. This role is crucial for businesses that operate 24/7 or need after-hours tech support to maintain smooth IT operations. Strong problem-solving skills, knowledge of IT systems, and the ability to work independently are essential.

What are the key skills and qualifications needed to thrive in the Overnight It Support position, and why are they important?

To thrive as an Overnight IT Support professional, you need strong troubleshooting skills, technical knowledge of hardware and software systems, and experience in IT support or help desk environments. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified are highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills that help you excel during non-standard work hours. These competencies are crucial for maintaining critical systems and providing timely assistance when fewer resources are available overnight.

What are some typical challenges faced by Overnight IT Support staff?

Overnight IT Support professionals often handle technical issues with limited in-person supervision and support, which requires strong independent problem-solving skills. They may address high-priority incidents or system outages that arise outside of regular business hours, ensuring minimal disruption to business operations. Additionally, communication with daytime teams is crucial to provide thorough handovers and maintain continuity of support. This role can be both rewarding and demanding, offering valuable experience in crisis management and exposure to a wide range of IT environments.
What are the most commonly searched types of It Support jobs in Madison, WI? The most popular types of It Support jobs in Madison, WI are:
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What cities near Madison, WI are hiring for Overnight It Support jobs? Cities near Madison, WI with the most Overnight It Support job openings:

IT Support Specialist - Cybersecurity

CFS

Janesville, WI

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

IT Support Specialist - Cybersecurity | Permanent | No Sponsorship Available | On-Site

ABOUT OUR CLIENT

  • Strong commitment to data security and technology infrastructure
  • Collaborative IT environment with focus on both security operations and end-user support
  • Investment in modern security tools and proactive threat management

BENEFITS & COMPENSATION

  • Compensation: Up to $55,000 per year
  • PTO: Competitive paid time off package
  • Retirement: 401(k) plan available
  • Medical: Health, vision, and dental plans available for individuals and families

RESPONSIBILITIES FOR THE IT SUPPORT SPECIALIST

  • Monitor and analyze security events using tools like CrowdStrike Falcon to identify potential threats and vulnerabilities
  • Conduct regular security assessments, patch reviews, and vulnerability management activities
  • Participate in incident response activities and post-incident reviews to strengthen security posture
  • Support end-user technical issues across corporate and retail locations as part of the broader IT support team
  • Document security procedures, configurations, and systems to ensure continuity and cross-training
  • Collaborate with cross-functional teams to ensure PCI compliance and data privacy requirements are met

PREFERRED EXPERIENCE FOR THE IT SUPPORT SPECIALIST

  • Associate degree in cybersecurity, information technology, networking, or related technical field
  • 1-2 years of professional experience in information security or cybersecurity
  • CompTIA Security+ or CompTIA A+ certification preferred
  • Working knowledge of cybersecurity principles, threat detection tools, and the current threat landscape
  • Experience in a Windows-based environment

Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.