... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...
... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...
... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...
... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...
IT Support Specialist
Madison, WI · On-site
Escalate complex issues to the IT Coordinator when needed. * Assist with larger technology rollouts and special projects. * Travel occasionally between dealership locations to provide support ...
Quick apply
IT Support Specialist
Madison, WI · On-site
Escalate complex issues to the IT Coordinator when needed. * Assist with larger technology rollouts and special projects. * Travel occasionally between dealership locations to provide support ...
IT Support Specialist
Madison, WI · On-site
Escalate complex issues to the IT Coordinator when needed. * Assist with larger technology rollouts and special projects. * Travel occasionally between dealership locations to provide support. What ...
IT Support Specialist
Madison, WI · On-site
Escalate complex issues to the IT Coordinator when needed. * Assist with larger technology rollouts and special projects. * Travel occasionally between dealership locations to provide support. What ...
IT Support Specialist
Madison, WI · On-site
... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...
IT Support Specialist
Madison, WI · On-site
... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Entry Level It Support information
See Madison, WI salary details
$11.87 - $13.19
1% of jobs
$13.19 - $14.51
4% of jobs
$15.55 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.83
25% of jobs
$15.83 - $17.16
14% of jobs
The median wage is $17.66 / hr.
$17.16 - $18.48
14% of jobs
$18.48 - $19.80
10% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.80 - $21.12
13% of jobs
$21.12 - $22.44
4% of jobs
$22.44 - $23.76
8% of jobs
$23.76 - $25.08
3% of jobs
$25.08 - $26.41
3% of jobs
$11
$18
$26
How much do entry level it support jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for entry level it support in Madison, WI is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.58 per hour, depending on experience, location, and employer.
What is the difference between Entry Level IT Support vs Help Desk Technician?
| Aspect | Entry Level IT Support | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA A+ |
| Work Environment | Corporate, small business, or IT service providers | Help desk or call center environments, remote support |
| Job Responsibilities | Basic troubleshooting, hardware/software support, network issues | Responding to user tickets, remote troubleshooting, customer communication |
| Industry Usage | Common entry point in IT departments | Frequent role in customer support and IT service companies |
Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.
What do entry level IT support professionals do?
Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.
What are the key skills and qualifications needed for entry level IT support?
To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.
What is an entry level IT support?
Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Madison, WI? The most popular types of It Support jobs in Madison, WI are:
What are popular job titles related to Entry Level It Support jobs in Madison, WI? For Entry Level It Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Madison, WI look for? The top searched job categories for Entry Level It Support jobs in Madison, WI are:
What cities near Madison, WI are hiring for Entry Level It Support jobs? Cities near Madison, WI with the most Entry Level It Support job openings:
Job description
Technology Support Specialist
Help our people do their best work.
At Kayser Automotive Group, we believe technology should make work easier—not more frustrating.
We're looking for someone who enjoys solving problems, helping people, and making someone's day just a little bit better. Whether it's getting a new employee set up on their first day, helping someone regain access to an account, or troubleshooting a stubborn phone or computer, you'll be the first person our team turns to when they need help.
You don't need to be a network engineer or cybersecurity expert. We're looking for someone who enjoys learning, communicates well, and takes pride in providing exceptional service to coworkers.
If you've ever been the person friends and family call when technology isn't cooperating, we'd love to talk with you.
---
What You'll Do
As our Technology Support Specialist, you'll be the primary day-to-day IT resource supporting employees across our dealerships and corporate offices.
Responsibilities include:
End User Support
Serve as the first point of contact for employee technology questions and support requests.
Troubleshoot Windows PCs, laptops, monitors, peripherals, and common software issues.
Assist employees with Microsoft Office and Microsoft 365 applications.
Resolve issues in person, over the phone, and through remote support.
Employee Onboarding & Offboarding
Prepare computers and equipment for new employees.
Create and configure user accounts and email access.
Set up phones, printers, and required applications.
Disable accounts and recover equipment for departing employees.
Ensure onboarding and offboarding checklists are completed accurately.
Account Administration
Password resets
Microsoft 365 account management
Multi-factor authentication assistance
User permissions and group memberships
Basic Active Directory/Azure AD administration (if applicable)
Hardware & Device Management
Deploy and image new computers.
Maintain laptop and desktop inventory.
Coordinate equipment repairs and warranty service.
Replace aging hardware as needed.
Manage monitors, docks, keyboards, scanners, and accessories.
Phone & Communication Systems
Configure desk phones and extensions.
Assist with mobile device setup.
Troubleshoot basic phone and voicemail issues.
Coordinate with phone system vendors when necessary.
Technology Operations
Maintain IT asset inventory.
Document common solutions and procedures.
Keep technology storage areas organized.
Assist with software licensing and renewals.
Recommend process improvements that make technology easier for employees.
Team Collaboration
Escalate complex issues to the IT Coordinator when needed.
Assist with larger technology rollouts and special projects.
Travel occasionally between dealership locations to provide support.
---
What We're Looking For
We're more interested in attitude than an impressive résumé.
You'll probably be a great fit if you:
Enjoy helping people.
Stay calm under pressure.
Communicate clearly and professionally.
Take ownership of problems until they're resolved.
Like learning new technology.
Are organized and dependable.
Can explain technical issues in plain English.
Experience with Windows, Microsoft 365, printers, mobile devices, or help desk software is helpful, but we're willing to train someone with the right mindset.
---
Why Kayser?
Kayser Automotive Group has been serving Wisconsin communities since 1925. Today, our team of nearly 500 employees works together across multiple locations with one shared goal: creating exceptional experiences for our customers and one another.
Technology plays an important role in that mission.
You'll work directly with experienced IT leadership while gaining exposure to enterprise technology, Microsoft 365 administration, device management, and the day-to-day operations of a growing organization.
If you're looking for a place where you can build your skills, make a meaningful impact, and grow your career, we'd love to meet you.
About Kayser Ford Lincoln
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Madison, WI, US
Year founded
1925