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Entry Level It Support Jobs in Madison, WI (NOW HIRING)

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...

Kayser Ford

IT Support Specialist

Madison, WI · On-site

... IT Coordinator when needed. Assist with larger technology rollouts and special projects. Travel occasionally between dealership locations to provide support. --- What We're Looking For We're more ...

U.S. Navy

IT Support Specialist

Pardeeville, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fall River, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Black Earth, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Johnson Creek, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Spring Valley, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sauk City, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mount Horeb, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Reeseville, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Columbus, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Merrimac, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Waunakee, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sun Prairie, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

North Freedom, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Edgerton, WI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Madison, WI

Entry Level It Support information

See Madison, WI salary details

$11

$18

$26

How much do entry level it support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level it support in Madison, WI is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.58 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Madison, WI?

The most popular types of It Support jobs in Madison, WI are:

What are popular job titles related to Entry Level It Support jobs in Madison, WI?

For Entry Level It Support jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Madison, WI look for?

The top searched job categories for Entry Level It Support jobs in Madison, WI are:

What cities near Madison, WI are hiring for Entry Level It Support jobs?

Cities near Madison, WI with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

IT Support Technician

AprilAire

Madison, WI • On-site

$21.75 - $29.75/hr

Full-time

Posted 9 days ago

Job description

Overview
We can teach technology. We're looking for someone who loves helping people.
As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology issues, set up computers and devices, and ensure they have the tools they need to be successful in their positions.
Just a few reasons to apply:
  • Not just sitting behind a desk--Your role will cover several locations--our downtown Madison building, Ingersoll Street building, Westport building (10 minutes from our Madison building), our Sun Prairie facility, and our Poynette facility (about 25 minutes from our downtown location).
  • Close to downtown Madison--free downtown parking
  • Experienced IT manager with long tenure who will grow your technical abilities

Responsibilities
  • Be the first point of contact for employees needing IT support across our office and manufacturing locations.
  • Troubleshoot common technology issues including laptops, Windows devices, monitors, printers, scanners, docks, and other workplace technology.
  • Respond to and document support requests through our service desk system, ensuring employees receive timely updates and solutions.
  • Set up, deploy, refresh, and replace computers and other devices for new and existing employees.
  • Assist with password resets, account access issues, and basic multi-factor authentication (MFA) support.
  • Support conference rooms, shared spaces, and mobile devices used throughout our facilities.
  • Track technology assets and help ensure equipment is organized, maintained, and ready for use.
  • Partner with senior IT team members by resolving everyday issues and escalating more complex problems when needed.
  • Travel between Madison-area locations as needed to provide hands-on support.

Qualifications
  • Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent experience
  • Demonstrated expertise in; Windows Server, Windows 11 enterprise environments, Microsoft 365 and hybrid identity
  • Ability to troubleshoot problems, think critically, and learn new technologies.
  • Experience in customer service, retail, hospitality, administrative support, or technical support roles.
  • Valid driver's license and reliable transportation to travel between Madison-area locations.
  • Bonus points: Certifications in VMware, Nutanix, Cisco, Microsoft, ITIL, Computer TIA A+.

LinkedIn Tag
Claudine Baccheschi #LI-CB1

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