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Entry Level It Support Jobs in Verona, WI (NOW HIRING)

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

Position: IT Support Engineer Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for ...

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...

Shopbop, a subsidiary of BOP LLC, is seeking an IT Support Engineer II to troubleshoot complex IT problems and lead continuous improvement efforts. The role involves collaborating with teams ...

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Entry Level It Support information

See Verona, WI salary details

$12

$19

$26

How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Verona, WI is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What job categories do people searching Entry Level It Support jobs in Verona, WI look for? The top searched job categories for Entry Level It Support jobs in Verona, WI are:
What cities near Verona, WI are hiring for Entry Level It Support jobs? Cities near Verona, WI with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Verona, WI as of May 2026, with employment types broken down into 20% Internship, 50% Full Time, 20% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $39,545 per year, or $19 per hour.

IT Support Specialist - Cybersecurity

CFS

Janesville, WI

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

IT Support Specialist - Cybersecurity | Permanent | No Sponsorship Available | On-Site

ABOUT OUR CLIENT

  • Strong commitment to data security and technology infrastructure
  • Collaborative IT environment with focus on both security operations and end-user support
  • Investment in modern security tools and proactive threat management

BENEFITS & COMPENSATION

  • Compensation: Up to $55,000 per year
  • PTO: Competitive paid time off package
  • Retirement: 401(k) plan available
  • Medical: Health, vision, and dental plans available for individuals and families

RESPONSIBILITIES FOR THE IT SUPPORT SPECIALIST

  • Monitor and analyze security events using tools like CrowdStrike Falcon to identify potential threats and vulnerabilities
  • Conduct regular security assessments, patch reviews, and vulnerability management activities
  • Participate in incident response activities and post-incident reviews to strengthen security posture
  • Support end-user technical issues across corporate and retail locations as part of the broader IT support team
  • Document security procedures, configurations, and systems to ensure continuity and cross-training
  • Collaborate with cross-functional teams to ensure PCI compliance and data privacy requirements are met

PREFERRED EXPERIENCE FOR THE IT SUPPORT SPECIALIST

  • Associate degree in cybersecurity, information technology, networking, or related technical field
  • 1-2 years of professional experience in information security or cybersecurity
  • CompTIA Security+ or CompTIA A+ certification preferred
  • Working knowledge of cybersecurity principles, threat detection tools, and the current threat landscape
  • Experience in a Windows-based environment

Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.