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Overnight It Support Jobs in Puerto Rico (NOW HIRING)

Column Technical Services

IT Support Technician

San Juan, PR · On-site

$14.25 - $19.50/hr

Column Technical Services is seeking a bilingual IT Support Specialist to provide hands-on, onsite support to End Users in San Juan, Puerto Rico. This is an opportunity to join a global leader in ...

Column Technical Services

PR

$14.25 - $19.50/hr

Column Technical Services is seeking a bilingual IT Support Specialist to provide hands-on, onsite support to End Users in San Juan, Puerto Rico. This is an opportunity to join a global leader in ...

MY WIRELESS

IT Specialist

Guaynabo, PR

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Northbridge University

PR · On-site

The IT Service Desk Lead plays a critical leadership and operational role in ensuring the delivery of high-quality IT support services across all NUC University regions and campuses. This position ...

Northbridge University

PR · On-site

Certificación CompTia Tech +, preferiblemente. * Experiencia en resolución de problemas técnicos y apoyo a usuarios. "Patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para ...

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Overnight It Support information

What are the key skills and qualifications needed to thrive in the Overnight It Support position, and why are they important?

To thrive as an Overnight IT Support professional, you need strong troubleshooting skills, technical knowledge of hardware and software systems, and experience in IT support or help desk environments. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified are highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills that help you excel during non-standard work hours. These competencies are crucial for maintaining critical systems and providing timely assistance when fewer resources are available overnight.

What is an Overnight IT Support job?

An Overnight IT Support job involves providing technical assistance and troubleshooting outside regular business hours, typically during the night shift. Responsibilities include monitoring systems, resolving network or hardware issues, and assisting users with technical problems. This role is crucial for businesses that operate 24/7 or need after-hours tech support to maintain smooth IT operations. Strong problem-solving skills, knowledge of IT systems, and the ability to work independently are essential.

What are some typical challenges faced by Overnight IT Support staff?

Overnight IT Support professionals often handle technical issues with limited in-person supervision and support, which requires strong independent problem-solving skills. They may address high-priority incidents or system outages that arise outside of regular business hours, ensuring minimal disruption to business operations. Additionally, communication with daytime teams is crucial to provide thorough handovers and maintain continuity of support. This role can be both rewarding and demanding, offering valuable experience in crisis management and exposure to a wide range of IT environments.

What are the most commonly searched types of It Support jobs in Puerto Rico? The most popular types of It Support jobs in Puerto Rico are:
What job categories do people searching Overnight It Support jobs in Puerto Rico look for? The top searched job categories for Overnight It Support jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Overnight It Support jobs? Cities in Puerto Rico with the most Overnight It Support job openings:
Overnight It Support jobs near you
Infographic showing various Overnight It Support job openings in Puerto Rico as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
IT Support Technician

IT Support Technician

Column Technical Services

San Juan, PR • On-site

$14.25 - $19.50/hr

Full-time

Posted 2 days ago

Job description

Column Technical Services is seeking a bilingual IT Support Specialist to provide hands-on, onsite support to End Users in San Juan, Puerto Rico. This is an opportunity to join a global leader in power, energy, and nuclear power plants supporting mission-critical systems in a highly impactful environment. If you enjoy solving technical problems, working directly with users, and being part of a world-class organization, we'd love to connect. Apply today to start a conversation!
 
Key Responsibilities:
  • Set up and install PCs and monitors for end users.
  • Perform PC swaps for users, including imaging, setup, data transfer, and desk setup.
  • Troubleshoot hardware and software issues for computers and other office technology, providing technical support and guidance to users both in person and remotely.
  • Collaborate with other support groups to restore service and identify problems.
  • Set up and support various Video Conference and Internet Collaboration meetings.
  • Document, track, and monitor issues to ensure timely resolution.
  • Utilize and maintain ticketing and task management tools.
  • Assist the Helpdesk team with companywide internal employee support.

Qualifications:
  • 2 years of experience working with PC hardware and software
  • Proficient in desktop and laptop computer hardware components, Windows 10/11, and Microsoft Office.
  • Capable of basic troubleshooting of general applications.
  • Familiarity of Video Conferencing and Collaboration Systems is advantageous.
  • Strong verbal communication and customer service abilities.
  • Ability to maintain regular attendance and timeliness.
  • Ability to adhere to established guidelines, stay organized and complete tasks efficiently. 
  • Self-driven, able to multitask, manage time effectively, and work well within a team or independently.
  • Capable of lifting and carrying up to 40 pounds (e.g. computer, monitor, miscellaneous. equipment etc.).
  • Must be able to work onsite at customers regional office in San Juan and occasional travel to the Mayaguez office.
Education:Associates DegreeEmployment Type: FULL_TIME

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