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Overnight Intake Specialist Remote Jobs in Indiana

Great American Insurance Group

$110K - $120K/yr

Occasional Travel- may require overnight travel to tri-annual claim reviews and/or departmental meetings Qualifications * Although we typically require 10+ years of experience, we will consider ...

Akumincorp

Employee Relations Specialist

Indianapolis, IN · Remote

$60K - $80K/yr

This will be a full-time, remote role, located within the United States. The Employee Relations ... This role is responsible for conducting intake, assessing and triaging employee relations issues ...

Toyota

Software Support Analyst

Indianapolis, IN · On-site +1

Implement and improve remote monitoring tools for our customer's systems. * Demonstrate superior ... Ability to work with specialist and provide feedback and/or guidance to resolve an issue. * Ensure ...

Danaher

Senior Service Sales Specialist

Indianapolis, IN · On-site +1

$109K - $128K/yr

Ability to travel 10% - 15%, overnight, within territory or locations and/or for company meetings ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Overnight Intake Specialist Remote information

What is an overnight intake specialist remote?

An Overnight Intake Specialist Remote job involves handling client or customer inquiries, processing requests, and gathering necessary information during overnight hours, all while working from home. Responsibilities typically include answering phone calls, responding to emails or chats, and documenting client details accurately. This role is common in industries like healthcare, customer service, and crisis response, where 24/7 support is needed. Strong communication skills, attention to detail, and the ability to work independently are essential. Since it's a remote position, a reliable internet connection and a quiet workspace are often required.

What does an overnight intake specialist remote do?

As an Overnight Intake Specialist working remotely, your primary responsibility is to receive, document, and triage incoming calls, emails, or online inquiries from clients or patients during overnight hours. You will assess urgent needs, gather essential information, enter data accurately into designated systems, and either escalate or assign cases for follow-up by daytime teams. This role often requires independent work, attention to detail, and the ability to stay focused while managing a steady stream of communication. Collaboration with other remote team members or supervisors may also occur via chat or scheduled check-ins to ensure smooth transitions and continuity of service.

What skills and qualifications are needed for an overnight intake specialist remote?

To thrive as an Overnight Intake Specialist Remote, you need excellent attention to detail, strong organizational abilities, and experience in data entry or customer service, often complemented by a high school diploma or relevant certification. Familiarity with CRM systems, secure data platforms, or EHR software is usually required to accurately process client information. Outstanding verbal and written communication, time management, and problem-solving skills help specialists stand out in handling overnight inquiries efficiently. These skills are crucial for ensuring timely and accurate intake, maintaining clear records, and providing seamless support during non-standard hours.

What are popular job titles related to Overnight Intake Specialist Remote jobs in Indiana?

For Overnight Intake Specialist Remote jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight Intake Specialist Remote jobs in Indiana look for?

The top searched job categories for Overnight Intake Specialist Remote jobs in Indiana are:

What cities in Indiana are hiring for Overnight Intake Specialist Remote jobs?

Cities in Indiana with the most Overnight Intake Specialist Remote job openings:

Overnight Intake Specialist Remote jobs near you
Infographic showing various Overnight Intake Specialist Remote job openings in Indiana as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution.

Talent Pool - Upcoming Opportunities (Bloomington, IN)

FreedomCare

Bloomington, IN • Remote

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

FreedomCare rating

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

50th of 245 rated social care providers

Job description

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

  • Here For You (An attitude of service, empathy, and availability)
  • Own It (Drive and ownership)
  • Do the Right Thing (High integrity)
  • Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Make a Difference in Healthcare: Join FreedomCare in Indiana!

Are you passionate about helping others and building a rewarding career in healthcare?

We're building a talent pool of strong customer service professionals for FreedomCare Indiana.  We're searching for talented and motivated individuals interested in any of the following roles:

  • HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one over the phone.
  • Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal
    of completing the eligibility process and onboarding them over the phone.
  • Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare.
  • Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.

Ideal Candidate Will Possess:

  • The ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
  • Strong emotional intelligence, and be
    able to work well in a team.
  • Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
  • Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
    Pay rates typically range between $20-23 hourly depending on experience with a 401k, health, dental, vision and life insurance.

 This is remote position with possible travel to our FreedomCare Indiana on a monthly basis. Our office is located in Indianapolis, IN.

**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*

Why Join Us?

  • Impact Lives: You'll play a vital role in supporting individuals and their families in need.
  • Growth opportunities: We offer a supportive environment for professional development and advancement.
  • Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.

FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.

Review all current available job opportunities here: Jobs - Freedom Care

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