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Overnight Hospitality Jobs (NOW HIRING)

Sage Hospitality

Overnight Houseperson

Los Angeles, CA · On-site

Hotel Per LA, is seeking an Overnight Houseperson for our independent, luxury lifestyle property ... Sage Hospitality Group company, is currently seeking a passionate, enthusiastic and purpose driven ...

Sonder

Front Desk Hospitality Agent (Overnight)

Chicago, IL

$14.75 - $18.50/hr

Our Overnight Front Desk Hospitality Agents are the face of Sonder and live our leadership principle "Extend Hospitality to All." This versatile role is perfect for anyone who loves interacting with ...

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Overnight Hospitality information

What is overnight hospitality?

Overnight hospitality refers to roles in the hospitality industry that require employees to work nighttime shifts, typically in hotels, resorts, or similar establishments. These positions often include front desk agents, night auditors, security staff, and maintenance workers who ensure guests' needs are met throughout the night. Overnight hospitality staff are responsible for guest check-ins and check-outs, addressing emergencies, maintaining security, and handling administrative tasks during late hours. These roles are essential for providing 24/7 service and ensuring a safe, comfortable environment for guests staying overnight.

What are the key skills and qualifications needed to thrive as an overnight hospitality associate, and why are they important?

To thrive as an Overnight Hospitality Associate, you need excellent customer service skills, basic facility management knowledge, and often a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and security protocols is typically required. Strong problem-solving abilities, attention to detail, and effective communication are soft skills that help you excel, especially during late hours with limited supervision. These skills and qualities are crucial for ensuring guest satisfaction, safety, and smooth operations throughout the night.

What are some common challenges faced in overnight hospitality roles and how can I prepare for them?

Overnight hospitality professionals often encounter challenges such as handling late-night guest requests, managing security concerns, and working independently with minimal supervision. It’s important to be adaptable, proactive, and comfortable making quick decisions during quieter hours. Building strong communication skills and staying organized can help you manage unexpected situations effectively. Employers typically provide training on safety protocols and emergency procedures, so showing a willingness to learn and a calm demeanor will set you up for success.

What is the difference between Overnight Hospitality vs Front Desk Clerk?

AspectOvernight HospitalityFront Desk Clerk
Work HoursOvernight shifts, typically late evening to early morningDay and evening shifts, often 8-hour shifts
CertificationsMay require hospitality or customer service experience, no specific licenseLikewise, customer service skills; some locations prefer hospitality certifications
Work EnvironmentHotels, motels, resorts during overnight hoursHotels, motels, resorts during daytime or evening hours
Job ResponsibilitiesGuest check-ins/outs, security, handling emergenciesGuest services, reservations, answering inquiries

Overnight Hospitality and Front Desk Clerk roles share similar environments and customer service duties, but differ mainly in shift timing. Overnight Hospitality focuses on late-night operations, while Front Desk Clerks typically work during daytime hours. Both roles require strong communication skills and hospitality knowledge, making them closely related in the hotel industry.

More about Overnight Hospitality jobs

What cities are hiring for Overnight Hospitality jobs?

Cities with the most Overnight Hospitality job openings:

What are the most commonly searched types of Hospitality jobs?

The most popular types of Hospitality jobs are:

What states have the most Overnight Hospitality jobs?

States with the most job openings for Overnight Hospitality jobs include:

Overnight Hospitality jobs near you

Overnight Houseperson

AVERILL HOSPITALITY EMPLOYMENT

Whitefish, MT • On-site

$23 - $25/hr

Full-time

Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Perform cleaning duties in all public areas and back of house areas.

  • Respond to radio calls to deliver amenities and maintain inventory of supplies.

  • Report maintenance issues to the Front Office and assist with housekeeping as needed.

Job description

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking an Overnight Houseperson to work with our Housekeeping Team for $23 - $25 hourly DOE. A pristine environment is the backbone of a great guestexperience! You will prepare and keep common areastidy and to a standard of upscale hospitality. All employees receive perks of$50 rooms at any of our properties, and discount rates at our spa, restaurant,and retail.
OUR COMPANY
The Lodge at Whitefish Lake, an Averill HospitalityResort, is Montana's premier lakefront, leisure and outdoor activitydestination. The Lodge is a 4-star hotel located only 5 minutes fromdowntown Whitefish and 10 minutes from Whitefish Ski Resort. Our customerexperience focuses on authentic Montana hospitality that creates lastingmemories. The Hotel is one of several family-owned businesses under AverillHospitality.
PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
A Houseperson is responsible for the cleanliness of commonareas in front and back of house, as well as the restocking and cleaning ofrestrooms both in the front and back of house. They also respond to radiocalls from the front office and housekeeping team to deliver amenities to rooms(In room amenities, fresh linens, extra pillows, blankets, hangers, robes,slippers, etc.).
MAIN DUTIES AND RESPONSIBILITIES:
  • Performs cleaning duties in all public areas and back of house areas
  • Use of houseman carts when cleaning restrooms as well as maintaining inventory of necessary supplies.
  • Emptying garbage, removing dirty linens and towels upon request.
  • Always carries a radio and responds to any amenity delivery requests.
  • Reports necessary maintenance issues to Front Office so a work order is made.
  • Responsible for cleaning the Spa every evening after closure.
  • Assists with housekeeping as needed for Daily Housekeeping Service for in-house guests.
  • Follows departmental policies and procedures.
  • Follows all safety and sanitation policies.
  • Assist other departments when needed to ensure optimum service to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY
Requirements:
  • Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.
  • Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
  • Must maintain a positive influence in the community and positive relations with area vendors.
  • Teamwork Balances team and individual responsibilities, exhibits objectivity and openness to other views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team's success above own interests.
  • Quality Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.
  • Guest Service Responds promptly to guests needs and takes ownership of the overall guest experience.
  • Professionalism Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

Teamwork - Balancesteam and individual responsibilities, exhibits objectivity and openness to otherviews, welcomes feedback, contributes to building a positive team environment,and prioritizes the team's success above own interests.
Quality - Meetsproductivity standards, completes work promptly, strives to increaseproductivity, works quickly and efficiently.
Guest Service - Respondspromptly to guests' needs and takes ownership of the overall guest experience.
Professionalism - Respectablyapproaches others, reacts well under pressure, treats others with respect andconsideration regardless of status or position, accepts responsibility for ownactions, follows through on commitments.
SCHEDULE AND BENEFITS:
Standing, bending, stooping, and lifting weights up to andincluding 20 lbs. may be required. The hospitality business functionsseven (7) days a week, twenty-four hours a day. In addition, this is ahospitality business, and a hospitable service atmosphere must be alwaysprojected.
The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.
Averill Hospitality provides equal employmentopportunities to all employees and applicants for employment andprohibits discrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity or expression, orany other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions ofemployment, including recruiting, hiring, placement, promotion, termination,layoff, recall, transfer, leaves of absence, compensation, and training.

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