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Overnight Customer Service Jobs in Decatur, TX (NOW HIRING)

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...

Hillwood

Customer Service Representative

Fort Worth, TX

$14.50 - $19.50/hr

With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military ...

PLS

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Career Team

Customer Service Representative

Denton, TX · On-site

$40K - $50K/yr

The Customer Service Representative will provide an essential layer of support by assessing initial customer needs, delivering high-quality service, and ensuring warm handoffs to appropriate staff ...

dbi

Part Time Customer Service

Fort Worth, TX

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Walgreens

Customer Service Associate

Keller, TX · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Fort Worth, TX · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...

Walgreens

Customer Service Associate

Bedford, TX · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

La Familia Insurance

CSR

Haltom City, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...

Career T.E.A.M.

Customer Service Representative

Denton, TX · On-site

$40K - $50K/yr

The Customer Service Representative will provide an essential layer of support by assessing initial customer needs, delivering high-quality service, and ensuring warm handoffs to appropriate staff ...

PLS

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

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All JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Decatur, TX

Overnight Customer Service information

See Decatur, TX salary details

$8

$16

$24

How much do overnight customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for overnight customer service in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What are overnight customer service jobs?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by Overnight Customer Service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Representative, and why are they important?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Decatur, TX? The most popular types of Customer Service jobs in Decatur, TX are:
What are popular job titles related to Overnight Customer Service jobs in Decatur, TX? For Overnight Customer Service jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service jobs in Decatur, TX look for? The top searched job categories for Overnight Customer Service jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Overnight Customer Service jobs? Cities near Decatur, TX with the most Overnight Customer Service job openings:
Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Decatur, TX as of June 2026, with employment types broken down into 1% As Needed, 36% Full Time, 55% Part Time, 1% Temporary, and 7% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $34,950 per year, or $16.8 per hour.

Customer Service Representative

Habibi Acquisitions

Grapevine, TX • On-site

$42K - $65K/yr

Full-time

Posted 9 days ago

Job description

Customer Service Representative

We are seeking to hire a knowledgeable and dedicated Customer Service Representative to educate and engage consumers on clients' products and grow our client target audience. The Customer Service Representative should value integrity, enjoy working in teams of people, and have a desire for professional development. Primary roles are answering customer questions, setting up accounts, and generating sales transactions.

Responsibilities of the Customer Service Representative:

  • Communicate effectively with clientele to maintain customer satisfaction and loyalty.
  • Pursue existing and potential customers face to face to close sales.
  • Establish and devise strategies to meet personal goals consistent with clients' standards of productivity.
  • Maintain knowledge of current promotions, exchange guidelines, payment policies.
  • Deescalate customer concerns while by providing options that satisfied both customer and business
  • Create a memorable customer service experience to ensure client retention.

Desired Skills of the Customer Service Representative:

  • Committed to supporting others and developing collaborative relationships
  • Team player consistently works efficiently and provides support to all in-store departments
  • Creative and effective problem-solving skills.
  • Able to handle multiple tasks through delegation and prioritization.
  • Experience simplifying product details to increase customer understanding.
  • Comfortable with utilizing delegation and leadership skills
  • Highly adaptable in a fast-paced environment.

Perks We Offer:

  • Flexible schedules
  • Advancement opportunities
  • Bonuses, incentives, and competitive compensation.
  • Comprehensive training