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Overnight Customer Service Representative Jobs in San Ramon, CA

Manpower

Customer Service Rep

Livermore, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative (CSR) Location: Livermore, CA Pay Rate: $23 per hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM Position Summary As a Customer Service Representative you serve as ...

Pool Company

Customer Service Representative

Menlo Park, CA · On-site

$18.75 - $25.75/hr

Customer Service Representative The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge ...

Trescal

Customer Service Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.

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All JobsCustomer Service Representative JobsOvernight Customer Service Representative JobsOvernight Customer Service Representative Jobs in San Ramon, CA

Overnight Customer Service Representative information

See San Ramon, CA salary details

$11

$21

$30

How much do overnight customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for overnight customer service representative in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What are the most commonly searched types of Customer Service Representative jobs in San Ramon, CA?

The most popular types of Customer Service Representative jobs in San Ramon, CA are:

What are popular job titles related to Overnight Customer Service Representative jobs in San Ramon, CA?

For Overnight Customer Service Representative jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative jobs in San Ramon, CA look for?

The top searched job categories for Overnight Customer Service Representative jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Overnight Customer Service Representative jobs?

Cities near San Ramon, CA with the most Overnight Customer Service Representative job openings:

Overnight Customer Service Representative jobs near you

Customer Service Representative

California State Jobs

Pleasanton, CA • On-site

$17.75 - $24.25/hr

Other

Posted 10 hours ago

Posted today

Job description

Customer Service Representative

This position will work in either of the following locations: Fresno, Glendale, Pasadena, Pleasanton, Sacramento, or San Diego

Job Description and Duties: Specialty Operations, Large Account Underwriting has an immediate opening for a Customer Service Representative at the Workers' Compensation Insurance Technician classification. These positions are responsible for processing new and renewal policies as well as servicing existing accounts within assigned underwriting authority in compliance with corporate underwriting and marketing advisories, guidelines and procedures. A Customer Service Representative also handles a large volume of written correspondence and performs an extensive amount of customer contact over the telephone. Workers' compensation insurance preferred. Desirable Qualifications:

  • Be able to communicate professionally, effectively both verbally and in writing
  • Be able to review, analyze and prioritize incoming work
  • Be able to work both independently and as part of a team
  • Have excellent organizational and time management skills to work within strict timelines
  • Have proficient knowledge of Microsoft Word, Outlook and Excel
  • Be willing to accept responsibilities in different areas for business needs
  • Can communicate and collaborate effectively with internal and external customers
  • Provide excellent customer service in a timely manner
  • Maintain regular and predictable attendance and/or communication availability during working hours
  • Establish and maintain effective working relationships and uphold principles of integrity in the workplace
  • Ability to manage a large volume of work
  • Demonstrate a positive attitude in a challenging environment
  • Occasional travel may be required

You will find additional information about the job in the Duty Statement.

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