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Virtual Csr Jobs in San Ramon, CA (NOW HIRING)

Associa

Customer Service Representative

Knightsen, CA · On-site

$20 - $22/hr

Customer Service Representative One of the fastest-growing HOA management companies in Northern ... and virtual team-building activities! A successful candidate will be responsible for providing ...

Domino's Pizza

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Franchise

Customer Service Rep

Hayward, CA

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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Domino's Pizza

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Pizza

Customer Service Rep

Union City, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Pool Company

Customer Service Representative

Menlo Park, CA · On-site

$18.75 - $25.75/hr

Customer Service Representative The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge ...

Lifetime Tennis

Customer Service Rep

Pleasanton, CA · On-site

$24 - $32/hr

Customer Service Rep Customer Service Rep - Pleasanton (Part-time) Lifetime Activities is looking for a part-time customer service representative for it's location at the Pleasanton Tennis ...

Associa

Customer Service Representative

Brentwood, CA · On-site

$20 - $22/hr

... Customer Service Representative to join our team in Brentwood, Ca! Common Interest Management ... and virtual team-building activities! A successful candidate will be responsible for providing ...

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Showing results 1-20

All JobsVirtual Csr JobsVirtual Csr Jobs in San Ramon, CA

Virtual Csr information

See San Ramon, CA salary details

$11

$21

$30

How much do virtual csr jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for virtual csr in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What are Virtual CSRs?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by Virtual Customer Service Representatives, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in San Ramon, CA? The most popular types of Csr jobs in San Ramon, CA are:
What are popular job titles related to Virtual Csr jobs in San Ramon, CA? For Virtual Csr jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Csr jobs in San Ramon, CA look for? The top searched job categories for Virtual Csr jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Virtual Csr jobs? Cities near San Ramon, CA with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in San Ramon, CA as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.
Customer Service Representative

Customer Service Representative

Associa

Knightsen, CA • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

82nd of 210 rated facilities management

Job description

Customer Service Representative

One of the fastest-growing HOA management companies in Northern California is looking for a full-time Customer Service Representative to join our team in Brentwood, Ca! Common Interest Management Services, an Associa company, is a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding service—come join our team!

At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with a match, vacation, sick, and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, and virtual team-building activities!

A successful candidate will be responsible for providing customer service to multiple homeowners' associations. This is a full-time, non-exempt, in-office position based in Brentwood, CA, Monday–Friday, 8:00 AM–4:30 PM. Pay range is $20-22/hour; direct experience is strongly preferred.

How You'll Make an Impact

  • Answer and resolve inbound calls and email correspondence with professionalism and a customer-first approach
  • Coordinate and monitor work orders for community maintenance and repairs, ensuring accurate tracking and proactive follow up.
  • Track and manage architectural applications submitted by homeowners
  • Manage building key/gate remote distributions
  • Prepare reports, bid documentation and other material.
  • Compose and type routine correspondence to residents, service providers and other parties
  • Type, distribute, and track monthly violation letters
  • Respond to inquiries and requests from residents, realtors, mortgage lenders, title companies and owners regarding resale information, insurance matters and miscellaneous requests other than financial matters.

What You Bring

  • 2+ years of customer service experience
  • Excellent verbal and written communication Bilingual is a plus
  • High school Diploma or Equivalent
  • Able to navigate Microsoft Office 365, Teams, CRM Software & SharePoint
  • A professional phone presence and the ability to address complex interpersonal dynamics and respond to client needs
  • Strong organization and multitasking abilities
  • Operates with a high level of autonomy while maintaining a collaborative team-oriented approach.
  • Experience with an HOA management company, property management, real estate or escrow services
  • Be able to provide proof of a valid driver's license and appropriate vehicle insurance

The primary location for this position is 390 Carrol Court Ste A Brentwood, Ca 94513

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

Social media

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