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Customer Service Representative Jobs in San Ramon, CA

Valley Perinatal Services

Customer Service Rep

San Jose, CA · On-site

$18.75 - $25.50/hr

Customer Service Representative Valley Services is a family owned residential and construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of three ...

Domino's Franchise

Customer Service Rep

Hayward, CA

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Franchise

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Franchise

Customer Service Rep

San Leandro, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in San Ramon, CA

Customer Service Representative information

See San Ramon, CA salary details

$11

$21

$30

How much do customer service representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for customer service representative in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

Is remote customer service representative a stressful job?

A remote customer service representative role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, stress levels vary depending on workload, support systems, and individual resilience, with some employers providing training and resources to help manage stress.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in San Ramon, CA? The most popular types of Customer Service Representative jobs in San Ramon, CA are:
What are popular job titles related to Customer Service Representative jobs in San Ramon, CA? For Customer Service Representative jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in San Ramon, CA look for? The top searched job categories for Customer Service Representative jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Service Representative jobs? Cities near San Ramon, CA with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in San Ramon, CA as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Customer Service Rep

Valley Perinatal Services

San Jose, CA • On-site

$18.75 - $25.50/hr

Other

Posted 21 days ago

Job description

Customer Service Representative

Valley Services is a family owned residential and construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of three divisions: the transfer station, rental toilets, fencing and dumpsters, and site demolition. At Valley Services you won't just have a job, but you will be a part of an amazing team that is contributing to the growth of Silicon Valley. By joining the Valley Team you will become a member of the family.

As a Customer Service Representative (CSR) at Valley Services, you will be the first point of contact for customers, ensuring exceptional service and efficient resolution of inquiries. You will play a key role in handling customer orders, addressing billing concerns, resolving service issues, and maintaining customer relationships across various communication channels.

Customer Support & Communication
  • Answer incoming calls, emails, and messages to assist customers with order placements, billing issues, product inquiries, and service concerns.
  • Maintain a professional and courteous demeanor in all interactions, ensuring customer satisfaction.
  • Troubleshoot customer complaints or issues, working proactively to resolve them quickly and effectively.
  • Follow up on customer inquiries and service requests to ensure timely resolution.
Data Management & Order Processing
  • Accurately update and maintain customer records in the database.
  • Process new service requests, schedule changes, and account updates in accordance with company policies.
  • Ensure all customer interactions are logged and documented for reference and tracking.
Team Collaboration & Product Knowledge
  • Stay up to date on company policies, services, and pricing structures to provide accurate information to customers.
  • Work closely with the operations, dispatch, and billing teams to ensure smooth service coordination.
  • Provide feedback to management on customer trends, complaints, or service improvements.
Customer Retention & Service Excellence
  • Maintain positive relationships with customers by providing knowledgeable and timely support.
  • Uphold Valley Services' reputation for outstanding customer service, converting frustrated customers into loyal clients.
  • Identify opportunities to improve customer experience and escalate concerns when necessary.

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