ZipRecruiter

Log In

1

Virtual Customer Service Representative Jobs in San Ramon, CA

Associa

Customer Service Representative

Knightsen, CA · On-site

$20 - $22/hr

Customer Service Representative One of the fastest-growing HOA management companies in Northern ... and virtual team-building activities! A successful candidate will be responsible for providing ...

Domino's Pizza

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Franchise

Customer Service Rep

Hayward, CA

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Pizza

Customer Service Rep

Union City, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Pool Company

Customer Service Representative

Menlo Park, CA · On-site

$18.75 - $25.75/hr

Customer Service Representative The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge ...

Lifetime Tennis

Customer Service Rep

Pleasanton, CA · On-site

$24 - $32/hr

Customer Service Rep Customer Service Rep - Pleasanton (Part-time) Lifetime Activities is looking for a part-time customer service representative for it's location at the Pleasanton Tennis ...

Associa

Customer Service Representative

Brentwood, CA · On-site

$20 - $22/hr

... Customer Service Representative to join our team in Brentwood, Ca! Common Interest Management ... and virtual team-building activities! A successful candidate will be responsible for providing ...

next page

Showing results 1-20

All JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in San Ramon, CA

Virtual Customer Service Representative information

See San Ramon, CA salary details

$11

$21

$30

How much do virtual customer service representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for virtual customer service representative in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the role of a virtual customer service representative?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely through phone, email, or chat platforms. They need strong communication skills, familiarity with customer service software, and the ability to work independently in a digital environment.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based bonuses.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

How to make $1000 a week remotely?

A Virtual Customer Service Representative can earn $1000 or more weekly by working multiple shifts, gaining experience, and handling high-volume or specialized accounts. Increasing your hourly rate through certifications or advanced skills and working for multiple clients or companies can also help reach this income level.

What jobs pay 4000 a week without a degree?

A Virtual Customer Service Representative can potentially earn around $4,000 weekly through high-volume call handling, performance bonuses, and remote work setups. Achieving this income typically requires strong communication skills, experience, and sometimes specialized training or certifications, but a formal degree is not always necessary.
What are the most commonly searched types of Customer Service Representative jobs in San Ramon, CA? The most popular types of Customer Service Representative jobs in San Ramon, CA are:
What are popular job titles related to Virtual Customer Service Representative jobs in San Ramon, CA? For Virtual Customer Service Representative jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in San Ramon, CA look for? The top searched job categories for Virtual Customer Service Representative jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Virtual Customer Service Representative jobs? Cities near San Ramon, CA with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Associa

Knightsen, CA • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

82nd of 210 rated facilities management

Job description

Customer Service Representative

One of the fastest-growing HOA management companies in Northern California is looking for a full-time Customer Service Representative to join our team in Brentwood, Ca! Common Interest Management Services, an Associa company, is a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding service—come join our team!

At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with a match, vacation, sick, and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, and virtual team-building activities!

A successful candidate will be responsible for providing customer service to multiple homeowners' associations. This is a full-time, non-exempt, in-office position based in Brentwood, CA, Monday–Friday, 8:00 AM–4:30 PM. Pay range is $20-22/hour; direct experience is strongly preferred.

How You'll Make an Impact

  • Answer and resolve inbound calls and email correspondence with professionalism and a customer-first approach
  • Coordinate and monitor work orders for community maintenance and repairs, ensuring accurate tracking and proactive follow up.
  • Track and manage architectural applications submitted by homeowners
  • Manage building key/gate remote distributions
  • Prepare reports, bid documentation and other material.
  • Compose and type routine correspondence to residents, service providers and other parties
  • Type, distribute, and track monthly violation letters
  • Respond to inquiries and requests from residents, realtors, mortgage lenders, title companies and owners regarding resale information, insurance matters and miscellaneous requests other than financial matters.

What You Bring

  • 2+ years of customer service experience
  • Excellent verbal and written communication Bilingual is a plus
  • High school Diploma or Equivalent
  • Able to navigate Microsoft Office 365, Teams, CRM Software & SharePoint
  • A professional phone presence and the ability to address complex interpersonal dynamics and respond to client needs
  • Strong organization and multitasking abilities
  • Operates with a high level of autonomy while maintaining a collaborative team-oriented approach.
  • Experience with an HOA management company, property management, real estate or escrow services
  • Be able to provide proof of a valid driver's license and appropriate vehicle insurance

The primary location for this position is 390 Carrol Court Ste A Brentwood, Ca 94513

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Associa logo

About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

Social media

FacebookTwitter

View All Associa Jobs

Apply