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Full Time Customer Service Representative Jobs in San Ramon, CA

Build Your Future, Strengthen Communities - Grow with CIMS One of the fastest-growing HOA management companies in Northern California is looking for a full-time Customer Service Representative to ...

Customer Service Representative

El Cerrito, CA · On-site

$18.50 - $25.25/hr

Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our El Cerrito Branch. Under general supervision, but in line with established policies and ...

Customer Service Representative

El Cerrito, CA · On-site

$18.50 - $25.25/hr

Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our El Cerrito Branch. Under general supervision, but in line with established policies and ...

Customer Service Rep

Hayward, CA

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Union City, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

San Leandro, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

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Full Time Customer Service Representative information

See San Ramon, CA salary details

$11

$21

$30

How much do full time customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for full time customer service representative in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in San Ramon, CA? The most popular types of Customer Service Representative jobs in San Ramon, CA are:
What are popular job titles related to Full Time Customer Service Representative jobs in San Ramon, CA? For Full Time Customer Service Representative jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in San Ramon, CA look for? The top searched job categories for Full Time Customer Service Representative jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Full Time Customer Service Representative jobs? Cities near San Ramon, CA with the most Full Time Customer Service Representative job openings:
Infographic showing various Full Time Customer Service Representative job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Customer Service Representative

Associa

Brentwood, CA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

107th of 250 rated facilities management


Job description

Build Your Future, Strengthen Communities - Grow with CIMS
One of the fastest-growing HOA management companies in Northern California is looking for a full-time Customer Service Representative to join our team in Brentwood, Ca! Common Interest Management Services, an Associa company, is a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding service-come join our team!
Learn More About CIMS: https://commoninterest.com/
Why Work at CIMS?
At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with a match, vacation, sick, and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, and virtual team-building activities!
A successful candidate will be responsible for providing customer service to multiple homeowners' associations. This is a full-time, non-exempt, in-office position based in Brentwood, CA, Monday-Friday, 8:00 AM-4:30 PM. Pay range is $20-22/hour; direct experience is strongly preferred.
How You'll Make an Impact
  • Answer and resolve inbound calls and email correspondence with professionalism and a customer-first approach
  • Coordinate and monitor work orders for community maintenance and repairs, ensuring accurate tracking and proactive follow up.
  • Track and manage architectural applications submitted by homeowners
  • Manage building key/gate remote distributions
  • Prepare reports, bid documentation and other material.
  • Compose and type routine correspondence to residents, service providers and other parties
  • Type, distribute, and track monthly violation letters
  • Respond to inquiries and requests from residents, realtors, mortgage lenders, title companies and owners regarding resale information, insurance matters and miscellaneous requests other than financial matters.

What You Bring
  • 2+ years of customer service experience
  • Excellent verbal and written communication Bilingual is a plus+
  • High school Diploma or Equivalent
  • Able to navigate Microsoft Office 365, Teams, CRM Software & SharePoint
  • A professional phone presence and the ability to address complex interpersonal dynamics and respond to client needs
  • Strong organization and multitasking abilities
  • Operates with a high level of autonomy while maintaining a collaborative team-oriented approach.
  • Experience with an HOA management company, property management, real estate or escrow services +
  • Be able to provide proof of a valid driver's license and appropriate vehicle insurance

The primary location for this position is 390 Carrol Court Ste A Brentwood, Ca 94513

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Associa logo

About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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