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Virtual Customer Service Jobs in San Ramon, CA (NOW HIRING)

Customer Service

Livermore, CA · On-site

$22 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Contract: Livermore, California, US Salary Range: 21.00 - 22.00 | Per Hour Job Code: 370885 End Date: 2026-09-04 Days Left: 21 days, 4 hours left Apply About the Role The Enrollment ...

Customer Service

Concord, CA · On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Livermore, CA · On-site

$22 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Enrollment Services Representative The Enrollment Services Representative is integral in guiding customers through the entire enrollment process, ensuring a seamless onboarding experience. This role ...

Customer Service

Berkeley, CA · On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Jose, CA · On-site

$20.45 - $23.30/hr

Cardenas Markets Customer Service At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart ...

Customer Service

Concord, CA · On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Jose, CA · On-site

$20.45 - $23.30/hr

The Customer Service provides customer service and cash handling in a retail store environment. The role is expected to be a role model of the company by delivering excellent customer service while ...

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Berkeley, CA · On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Jose, CA

$18.75 - $25.50/hr

Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...

Customer Service Alterations

Pinole, CA

$17.75 - $24/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

Entry Level Customer Service

Fremont, CA · On-site +1

$17.50 - $23.75/hr

What We Offer: 100% Virtual Work from home, from anywhere Flexible schedule, A healthy work-life ... Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients ...

Customer Service Support 2

Fremont, CA · On-site

$18.50 - $23.75/hr

The impact you'll make Join Lam as a Customer Service Support professional, where you'll be a ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...

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Showing results 1-20

Virtual Customer Service information

See San Ramon, CA salary details

$11

$18

$29

How much do virtual customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual customer service in San Ramon, CA is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in San Ramon, CA?

The most popular types of Customer Service jobs in San Ramon, CA are:

What job categories do people searching Virtual Customer Service jobs in San Ramon, CA look for?

The top searched job categories for Virtual Customer Service jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Virtual Customer Service jobs?

Cities near San Ramon, CA with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in San Ramon, CA as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, 3% Temporary, and 3% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,484 per year, or $19 per hour.

$22 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Description

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Customer Service
Contract: Livermore, California, US
Salary Range: 21.00 - 22.00 | Per Hour
Job Code: 370885
End Date: 2026-09-04
Days Left: 21 days, 4 hours left
Apply
About the Role
The Enrollment Services Representative is integral in guiding customers through the entire enrollment process, ensuring a seamless onboarding experience. This role acts as the main point of contact, providing comprehensive service details, cost information, and training until customers are fully active.
Responsibilities
  • Assist customers throughout the full enrollment process.
  • Serve as the main point of contact from account initiation to activation.
  • Clearly explain service details, costs, and enrollment steps.
  • Provide training and guidance to customers during onboarding.
  • Handle high-volume inbound/outbound phone interactions.
  • Maintain accurate records and documentation.
  • Ensure a high level of customer satisfaction.
    Education Qualification
  • Not specified.
    Required Skills
  • Proven customer service experience, preferably phone-based.
  • Strong phone etiquette and communication skills.
  • Ability to multitask in a fast-paced environment.
  • Quick learner with strong information retention skills.
  • High level of attention to detail.
  • Reliable attendance and dependability.
    Preferred Qualifications
  • Prior experience in benefits, healthcare, or enrollment services.
    Additional Information
  • Candidates must be available for onsite interviews.
  • This is an urgent backfill role, and candidates should be prepared to start immediately once screenings are complete.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
Payrate:- $22/hr to $23/hr
Job Requirement
  • Communication
  • Calling
  • Inbound/Outbound
  • Customer service
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Jiya Mulchandani
  • jiya.mulchandani@collabera.com

Apply Now