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Overnight Customer Service Jobs in San Ramon, CA

Customer Service

San Jose, CA ยท On-site

$18.50 - $25/hr

As Customer Service, you will be responsible for: * Processing product returns and conducting product failure analysis * Ensuring a high level of customer service is delivered to all customers

Customer Service

San Leandro, CA ยท On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Berkeley, CA ยท On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA ยท On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA ยท On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Concord, CA ยท On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Jose, CA ยท On-site

$18.50 - $25/hr

As Customer Service, you will be responsible for: * Processing product returns and conducting product failure analysis * Ensuring a high level of customer service is delivered to all customers

Customer Service

San Jose, CA

$18.50 - $25/hr

As Customer Service, you will be responsible for: * Processing product returns and conducting product failure analysis * Ensuring a high level of customer service is delivered to all customers

Customer Service

Berkeley, CA ยท On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer service

Hayward, CA ยท On-site

$20/hr

Position Summary This position provides customer service, inside sales support, order and invoice processing, and general administrative assistance. Professional Japanese language ability is required ...

Customer Service

Concord, CA ยท On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA ยท On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Jose, CA ยท On-site

$18.75 - $25.50/hr

Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...

Customer Service

San Jose, CA

$18.75 - $25.50/hr

Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...

Customer Service Representative

Brentwood, CA ยท On-site

$17.50 - $24/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Customer Service Representative

Milpitas, CA ยท On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Customer Service Representative

Concord, CA

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

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Showing results 1-20

Overnight Customer Service information

See San Ramon, CA salary details

$11

$21

$30

How much do overnight customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for overnight customer service in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in San Ramon, CA?

The most popular types of Customer Service jobs in San Ramon, CA are:

What are popular job titles related to Overnight Customer Service jobs in San Ramon, CA?

For Overnight Customer Service jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in San Ramon, CA look for?

The top searched job categories for Overnight Customer Service jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Overnight Customer Service jobs?

Cities near San Ramon, CA with the most Overnight Customer Service job openings:

Infographic showing various Overnight Customer Service job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Customer Service

Ma Labs, Inc

San Jose, CA โ€ข On-site

$18.50 - $25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Company Description

About Us: 


Founded in 1983 and headquartered in San Jose of California, Ma Labs is a leading computer product 
distributor. The company's product line encompasses everything in the PC, including memory modules, CPUs, 
storage products, motherboards, multimedia, video graphic cards, communication products, notebooks, and 
Microsoft products. With 6 distribution hubs, Ma Labs is able to provide just-in-time services and ships orders 
to customers from the nearest hub. 


For more information please visit our website at www.malabs.com


At Ma Labs, you can build a career with meaningful work; create a positive and lasting impact on the business; 
and find the support and training you need to advance your career.
This position reports to the Senior Customer Service Manager.


Our motto is Learn. Contribute. Grow.

Job Description

As Customer Service, you will be responsible for: 

  • Processing product returns and conducting product failure analysis
  • Ensuring a high level of customer service is delivered to all customers
  • Handling the day-to-day RMA Receiving activities
  • Working closely with internal departments as required
Qualifications

The ideal Help Desk Specialist will also have:

  • Minimum of a Bachelor’s degree
  •  Related experience RMA/Customer Service
  • Good written and verbal communication skills
  • Proficiency in English
  • Team player attitude
  •  Ability to work well in a fast-paced environment with dynamic requirements and priorities
  • Attention to detail and commitment to managing problems towards resolution
  • Proficiency in MS Office such as Word, Excel, and Outlook is necessary
  • Ability to lift 30 - 50 lbs

Additional Information

As a member of our team you will enjoy:

  • Hourly Pay Rate
  • Annual Company Bonus Program*
  • Health Insurance (medical, dental, vision, other optional insurances)
  • Paid Holidays and Paid Sick Leave
  • 401(k) Program
  • Employee Referral Program
  • Employee Discounts
  • Employee Appreciation Events

Our EEOC Statement:

Ma Labs welcomes and encourages diversity and inclusion in the workplace. Ma Labs is committed to equal 
employment opportunity regardless of race, color, religion, sex (including pregnancy, childbirth, or related 
medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or 
mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic 
information, or any other basis protected by applicable law. Ma Labs is also committed to providing reasonable 
accommodations for candidates with disabilities in our recruiting process. If you need any accommodations due 
to a disability, please let us know. 


MA Labs logo

About MA Labs

Sourced by ZipRecruiter

Industry

Computer and peripheral equipment manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

San Jose, CA, US

Year founded

1983