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Virtual Customer Service Representative Jobs in San Ramon, CA

U-Haul

Customer Service Representative

Pleasanton, CA · On-site

$16.90 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Manpower

Customer Service Rep

Livermore, CA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative (CSR) Location: Livermore, CA Pay Rate: $23 per hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM Position Summary As a Customer Service Representative you serve as ...

Trescal

Customer Service Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.

Pool Company

Customer Service Representative

Menlo Park, CA · On-site

$18.75 - $25.75/hr

Customer Service Representative The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in San Ramon, CA

Virtual Customer Service Representative information

See San Ramon, CA salary details

$11

$21

$30

How much do virtual customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual customer service representative in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.

What are the most commonly searched types of Customer Service Representative jobs in San Ramon, CA?

The most popular types of Customer Service Representative jobs in San Ramon, CA are:

What are popular job titles related to Virtual Customer Service Representative jobs in San Ramon, CA?

For Virtual Customer Service Representative jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in San Ramon, CA look for?

The top searched job categories for Virtual Customer Service Representative jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Virtual Customer Service Representative jobs?

Cities near San Ramon, CA with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Customer Service Representative

Fortiss LLC / Parkwest Casinos

Livermore, CA • On-site

$16.90/hr

Full-time

Re-posted 24 days ago

Job description

Are you an outgoing, dynamic individual, passionate about hospitality?

Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest’s experience! The Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. This position is the perfect opportunity for a confident experienced individual with a great understanding of casino floor operations. Think you have what it takes to make this casino thrive? Then check this out!


  1. A successful Customer Service Representative will be able to establish and change (lower and rise) betting limits to maximize on table game revenue.
  2. As a Customer Service Representativeyou will understand when and why to open tables.
  3. Customer Service Representative are expected to learn all Park West Casino house rules, policies and procedures.
  4. As a Customer Service Representative you should be able to maintain the integrity of all offered games by making consistent table rulings in the best interest of the game.  
  5. Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service.

  • High school diploma, G.E.D., or equivalent.
  • Open availability. Must be able to work evenings, weekends and holidays.
  • MUST BE 21 YEARS OLD!!!
  • Must provide evidence of employment eligibility in the U.S.
  • Must be able to pass a mandatory drug test, criminal background and credit check.

Physical and mental requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations that do not present an undue hardship will be made to enable individuals with disabilities to perform the essential functions.

  • Required to stand and walk short distances upwards of two or three hours at a time.
  • Regularly required to see, talk and hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
  • Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work environment

The work environment described here is representative of what a team member will encounter while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Team members may be exposed to smoking by customers in areas where smoking is permitted.
  • The noise level in the work environment is usually moderate.

Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.

This above job description is representative of the duties and responsibilities of the position but may not be inclusive of every aspect of the position.


Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
USD $16.90/Hr.
USD $16.90/Hr.

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