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Overnight Customer Service Representative Jobs in Indiana

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Customer Service Representative Job Number: 365920 Category: Administrative Description: Job Title: Associate Customer Service Rep I Pay Rate: $24/hr. Location: Lafayette, IN Area Code: 765 ZIP Code ...

Leidos

Customer Service Representative

Indianapolis, IN · On-site

$19.42/hr

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Associate Customer Service Rep I Location: Lafayette, IN 47903 Duration: 12 Months Contract (Temp to Perm) Pay Rate : $24/hr. Shift Time: 1st shift, 06:30 AM - 03:00 PM Job Details: * Level I: 0-3 ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Leidos

Customer Service Representative

Indianapolis, IN · On-site

$19.42/hr

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Leidos

Customer Service Representative

Indianapolis, IN · On-site

$19.42/hr

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

Leidos

Customer Service Representative

Indianapolis, IN · On-site

$19.42/hr

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Exegistics

Customer Service Rep

Indianapolis, IN · On-site

$19/hr

Customer Service Representative 2nd shift 3:30pm-12:00am JEFFERSONVILLE, IN $19.00/HR Job Summary We are seeking an energetic, reliable, and customer-focused Customer Service Representative (CSR) to ...

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All JobsCustomer Service Representative JobsOvernight Customer Service Representative JobsOvernight Customer Service Representative Jobs in Indiana

Overnight Customer Service Representative information

See Indiana salary details

$9

$17

$25

How much do overnight customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for overnight customer service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What are the most commonly searched types of Customer Service Representative jobs in Indiana?

The most popular types of Customer Service Representative jobs in Indiana are:

What are popular job titles related to Overnight Customer Service Representative jobs in Indiana?

For Overnight Customer Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative jobs in Indiana look for?

The top searched job categories for Overnight Customer Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Overnight Customer Service Representative jobs?

Cities in Indiana with the most Overnight Customer Service Representative job openings:

Overnight Customer Service Representative jobs near you
Infographic showing various Overnight Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Standard Electric Supply

Indianapolis, IN • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Customer Service Representative: Champaign, IL or Indianapolis, IN
Standard Electric Supply Co. is a family-owned company that is celebrating 106 years of service. We are a wholesale distributor of electrical and automation supplies. We have 16 locations across Wisconsin, Illinois, and Indiana. If you are dedicated to providing superior customer service and enjoy working with a quality-driven organization, we want you to join our team!
About the Role:
We are seeking a highly motivated Customer Service Representative to join our team in either Champaign, IL or Indianapolis, IN. The Customer Service Representative plays a crucial role in ensuring customer satisfaction by providing friendly, knowledgeable, and prompt sales and service support for internal and external customers. The Customer Service representative will serve as the primary point of contact for customers while proactively monitoring customer orders and expediting orders when necessary. The ideal candidate will be able to maintain effective communication while following all defined procedures and work instructions to properly process customers' quotes and orders.
The pay range for this position is $50,000 to $55,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors including but not limited to, the individuals qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. This position is posted in multiple locations to reflect our flexibility with where the successful candidate may be based. Candidates may work out of our Champaign, IL or Indianapolis, IN location.
  • High school diploma or equivalent.
  • 1-2 years of customer service experience.
  • Proficient with Microsoft Outlook, Word and Excel.
Preferred Qualifications:
  • Associates degree or Bachelor's degree.
  • 3-4 years of experience in inside sales.
Responsibilities:
  • Serve as a primary point of contact for customers, providing timely and professional support.
  • Process and manage customer orders, ensuring accuracy and on-time delivery.
  • Monitor open orders, expedite shipments, and proactively resolve issues or delays.
  • Coordinate with Sales, Purchasing, Operations, Warehouse, and Suppliers to meet customer needs.
  • Maintain accurate customer records and utilize ERP systems, Excel, and reporting tools.
  • Manage multiple priorities while maintaining exceptional attention to detail.
  • Identify opportunities to improve processes and enhance the overall customer experience.
  • Support customers by developing a strong understanding of company products, services, and industry applications.
Benefits:
  • Business Hours 7:30 AM - 4:30 PM, Monday - Friday
  • Paid Vacation, Sick, and Personal Days
  • Paid Holidays
  • Health, Dental, and Vision Insurance
  • 401K Match and Profit Sharing
  • Paid Parental Leave
  • Paid Wedding Leave
  • Tuition Reimbursement
  • Student Loan Repayment Assistance
  • Family Oriented Culture

We are an equal employment opportunity employer.

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