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Overnight Customer Service Representative Jobs in Indiana

U-Haul

Customer Service Representative

Richmond, IN

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

South Bend, IN

$15.75 - $21.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Muncie, IN · On-site

$14.75 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

New

Ritchie Bros.

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment?

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Customer Service Representative Job Number: 365920 Category: Administrative Description: Job Title: Associate Customer Service Rep I Pay Rate: $24/hr. Location: Lafayette, IN Area Code: 765 ZIP Code ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Martin Inc.

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

Customer Service Representative As a Customer Service Representative (CSR) at Martin, you will play a vital role in delivering exceptional service to our customers. Your main responsibility will be ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

XPO

Customer Service Representative

South Bend, IN · On-site

$22.10/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

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Overnight Customer Service Representative information

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How much do overnight customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight customer service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are the most commonly searched types of Customer Service Representative jobs in Indiana? The most popular types of Customer Service Representative jobs in Indiana are:
What are popular job titles related to Overnight Customer Service Representative jobs in Indiana? For Overnight Customer Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service Representative jobs in Indiana look for? The top searched job categories for Overnight Customer Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Overnight Customer Service Representative jobs? Cities in Indiana with the most Overnight Customer Service Representative job openings:
Overnight Customer Service Representative jobs near you
Infographic showing various Overnight Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

U-Haul

Richmond, IN

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

148th of 171 rated vehicle equipment hire

Job description

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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