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Overnight Call Center Representative Jobs in Edison, NJ

Call Center Representative

New York, NY

$17.50 - $22/hr

The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule ...

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative More about this job > Description Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays ...

The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule ...

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Job Summary We are seeking a Call Center Representative for a temp-to-hire opportunity. This role supports Marketplace consumers by answering questions, assisting with health care coverage ...

Call Center Representative

Union, NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Call Center Representative

Union, NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Call Center Representative

NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Call Center Representative

Union, NJ

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

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Overnight Call Center Representative information

See Edison, NJ salary details

$11

$18

$25

How much do overnight call center representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for overnight call center representative in Edison, NJ is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Edison, NJ?

The most popular types of Call Center Representative jobs in Edison, NJ are:

What job categories do people searching Overnight Call Center Representative jobs in Edison, NJ look for?

The top searched job categories for Overnight Call Center Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Overnight Call Center Representative jobs?

Cities near Edison, NJ with the most Overnight Call Center Representative job openings:

Infographic showing various Overnight Call Center Representative job openings in Edison, NJ as of September 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

$17.50 - $22/hr

Full-time

Posted 5 days ago


Job description

#Temporary #Onsite

Reports To: The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 

Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule)

Job Overview: 

The Call Center Representative (Rep) will be responsible for general information and inbound sales calls for the client site. The Call Center rep will also be responsible for supporting the sales team on booking seasonal groups, correspondence with customers on changes to their ticket orders and booking ancillary revenue products across Center's attractions. 

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Duties and Responsibilities: 

  • Support the sales team with B2C registrations, group bookings, and B2B client reservations.
  • Handle inbound calls and assist customers with new orders, edits, or inquiries.
  • Assess customer needs to provide personalized solutions and exceptional service.
  • Suggest improvements to enhance operational efficiency.
  • Perform other duties as assigned by the Supervisor.

Competencies: 

  • High school diploma or equivalent.
  • Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word).
  • Experience in a high-volume inbound call center focused on customer service.
  • Knowledge of attraction ticketing systems and Vonage Call Center Software preferred.
  • Strong communication skills; multilingual ability a plus.
  • Must be able to work weekends, holidays, and varying shifts.

Physical Demands: 

  • Ability to sit, stand, or walk for extended periods and lift up to 40 lbs.
  • Manual dexterity for office equipment uses; must be comfortable working on a computer.

Travel: None or Negligible 

Other Duties: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Â