Always being positive Qualifications Requires a Bachelor's Degree 3 years of Leadership experience of a large INBOUND call center 3 years INBOUND Call Center MUST BE METRICS DRIVEN and articulate ...
Always being positive Qualifications Requires a Bachelor's Degree 3 years of Leadership experience of a large INBOUND call center 3 years INBOUND Call Center MUST BE METRICS DRIVEN and articulate ...
What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Oversee inbound calls, customer inquiries, ticket changes, and reservations * Support B2C ...
What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Oversee inbound calls, customer inquiries, ticket changes, and reservations * Support B2C ...
Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...
Quick apply
Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...
Call Center Representative
Freehold, NJ · On-site
$16 - $20/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Freehold, NJ · On-site
$16 - $20/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Manager
New York, NY · On-site
$24/hr
What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Oversee inbound calls, customer inquiries, ticket changes, and reservations * Support B2C ...
Call Center Manager
New York, NY · On-site
$24/hr
What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Oversee inbound calls, customer inquiries, ticket changes, and reservations * Support B2C ...
Call Center Representative
Orange, NJ · On-site
$19 - $20/hr
Handle inbound and outbound calls regarding patient support, copay assistance, and access-to-care ... Familiarity with call center metrics and performance standards (a plus). Experience with Five9 ...
Call Center Representative
Orange, NJ · On-site
$19 - $20/hr
Handle inbound and outbound calls regarding patient support, copay assistance, and access-to-care ... Familiarity with call center metrics and performance standards (a plus). Experience with Five9 ...
Call Center Manager
New York, NY · On-site
$24/hr
What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Oversee inbound calls, customer inquiries, ticket changes, and reservations * Support B2C ...
Call Center Manager
New York, NY · On-site
$24/hr
What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Oversee inbound calls, customer inquiries, ticket changes, and reservations * Support B2C ...
Medical Call Center Representative
Springfield, NJ · On-site
$18 - $22/hr
... Call Center Representative to join our team ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...
Quick apply
Medical Call Center Representative
Springfield, NJ · On-site
$18 - $22/hr
... Call Center Representative to join our team ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...
Medical Call Center Representative
Springfield, NJ · On-site
$18 - $22/hr
... Call Center Representative to join our team ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...
Quick apply
Medical Call Center Representative
Springfield, NJ · On-site
$18 - $22/hr
... Call Center Representative to join our team ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...
Medical Call Center Representative
Springfield, NJ · On-site
$18 - $22/hr
... Call Center Representative to join our team ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...
Quick apply
Medical Call Center Representative
Springfield, NJ · On-site
$18 - $22/hr
... Call Center Representative to join our team ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...
Call Center Representative
New York, NY · On-site
$17.50 - $22/hr
This is a work from home position until it is appropriate to return to the call center. The ideal ... Answering a high volume of inbound calls. * Assist Patients with any inquiries and requests.
Call Center Representative
New York, NY · On-site
$17.50 - $22/hr
This is a work from home position until it is appropriate to return to the call center. The ideal ... Answering a high volume of inbound calls. * Assist Patients with any inquiries and requests.
Dental Call Center Representative
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Dental Call Center Representative
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...
New
Quick apply
Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...
New
Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...
New
Skills Customer service, finance, business management, inbound/outbound calls, Customer service ... The call center is offline from 4:00 pm ET onwards on Saturdays. Equipment needed: Laptop/PC - No ...
New
Call Center Representative
Freehold, NJ · On-site
$16 - $20/hr
Handle large volume of inbound and outbound calls in a timely manner and transfer sale leads to the ... online banking, Debit/ATM and to escalate the issue to the appropriate department. * Keeps ...
Call Center Representative
Freehold, NJ · On-site
$16 - $20/hr
Handle large volume of inbound and outbound calls in a timely manner and transfer sale leads to the ... online banking, Debit/ATM and to escalate the issue to the appropriate department. * Keeps ...
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Bilingual Call Center Representative
Brooklyn, NY · On-site
$22/hr
Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations.
Bilingual Call Center Representative
Brooklyn, NY · On-site
$22/hr
Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations.
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
REMOTE Call Center Representative - NEW JERSEY Residents ONLY
Edison, NJ · On-site
$18 - $19/hr
... inbound customer service calls related to healthcare coverage, eligibility, and enrollment ... privacy policies, call center procedures, compliance requirements, and performance standards ...
REMOTE Call Center Representative - NEW JERSEY Residents ONLY
Edison, NJ · On-site
$18 - $19/hr
... inbound customer service calls related to healthcare coverage, eligibility, and enrollment ... privacy policies, call center procedures, compliance requirements, and performance standards ...
REMOTE Call Center Representative - NEW JERSEY Residents ONLY
Clifton, NJ · On-site
$18 - $19/hr
... inbound customer service calls related to healthcare coverage, eligibility, and enrollment ... privacy policies, call center procedures, compliance requirements, and performance standards ...
REMOTE Call Center Representative - NEW JERSEY Residents ONLY
Clifton, NJ · On-site
$18 - $19/hr
... inbound customer service calls related to healthcare coverage, eligibility, and enrollment ... privacy policies, call center procedures, compliance requirements, and performance standards ...
Online Inbound Call Center information
See Edison, NJ salary details
$13.19 - $14.16
4% of jobs
$14.16 - $15.14
9% of jobs
$15.14 - $16.11
11% of jobs
$16.15 is the 25th percentile. Wages below this are outliers.
$16.11 - $17.08
19% of jobs
The median wage is $17.40 / hr.
$17.08 - $18.05
21% of jobs
$18.96 is the 75th percentile. Wages above this are outliers.
$18.05 - $19.03
12% of jobs
$19.03 - $20
15% of jobs
$20 - $20.97
5% of jobs
$20.97 - $21.95
3% of jobs
$21.95 - $22.92
0% of jobs
$22.92 - $23.89
1% of jobs
$13
$17
$23
How much do online inbound call center jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for online inbound call center in Edison, NJ is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.
What is an online inbound call center?
An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.
What does an online inbound call center do?
An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.
What are the key skills and qualifications needed to thrive in the online inbound call center position?
To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.
What are the most commonly searched types of Inbound Call Center jobs in Edison, NJ?
The most popular types of Inbound Call Center jobs in Edison, NJ are:
What are popular job titles related to Online Inbound Call Center jobs in Edison, NJ?
For Online Inbound Call Center jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Online Inbound Call Center jobs in Edison, NJ look for?
The top searched job categories for Online Inbound Call Center jobs in Edison, NJ are:
- Inbound Call Center
- Monday Through Friday Online Inbound Call Center
- Part Time Work From Home Pizza Hut Call Center
- Night Shift Expedia Call Center
- Work From Home Costco Call Center
- Full Time Etihad Airways Call Center
- Temporary Navy Federal Call Center
- Work From Home Cci Call Center International
- Part Time Remote French Speaking Call Center
- Freelance Insurance Call Center
What cities near Edison, NJ are hiring for Online Inbound Call Center jobs?
Cities near Edison, NJ with the most Online Inbound Call Center job openings:
Full-time
Re-posted 26 days ago
Job description
Company Description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
ABOUT THE JOB:
This is a Call Center Supervisor. Responsible for the daily management of staff and inventory to ensure delivery of exceptional customer service.
Responsibilities:
Evaluate strengths and weaknesses of staff in order to foster a positive working environment which includes: Daily evaluations, coaching and mentoring the business team in order to enhance staff performance levels for quality, production, and attendance while ensuring accuracy and compliance with internal/external policies.
Allocate work assignments to ensure daily receipts are processed in accordance with Service Agreements
Review work load to identify gaps in processes and/or inefficiencies.
Incorporate applicable workflows and business rules.
Perform appropriate data analysis and reporting.
Ensure customer satisfaction by developing business partnerships with internal and external customers for seamless results and by expediting resolutions of complex problems/issues either by resolution, or escalation.
Monitor and track expenses as tied to the defined budget.
Provide coaching/mentoring to less experienced staff members and peers.
May oversee multiple work teams and/or servicing of multiple projects.
May participate in and/or lead departmental and interdepartmental work groups.
Perform other relevant tasks as assigned by management.
Additional Details:
Take initiative!
Always being positive
Qualifications
Requires a Bachelor's Degree
3 years of Leadership experience of a large INBOUND call center
3 years INBOUND Call Center
MUST BE METRICS DRIVEN and articulate what they have done
Must have a VERY supportive attitude and be a mentor to his reps.
Advanced Microsoft Excel Skills
Ability to balance multiple priorities.
Leadership Skills, Team Player, Strong Analytical, and Interpersonal Skills.
Additional Information
Interested in being considered?
If you are interested in applying to this position, please contact Katleen Angala at 321-445-8143 and click the Green "I'm Interested" Button to email your resume.
About Healthcare Support
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Maitland, FL, US
Year founded
2003