Always being positive Qualifications Requires a Bachelor's Degree 3 years of Leadership experience of a large INBOUND call center 3 years INBOUND Call Center MUST BE METRICS DRIVEN and articulate ...
Always being positive Qualifications Requires a Bachelor's Degree 3 years of Leadership experience of a large INBOUND call center 3 years INBOUND Call Center MUST BE METRICS DRIVEN and articulate ...
Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...
Quick apply
Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...
Call Center Representative
Freehold, NJ · On-site
$16 - $20/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
New
Call Center Representative
Freehold, NJ · On-site
$16 - $20/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
New
Customer Service Representative - Call Center
Robbinsville, NJ · On-site
$16/hr
Customer Service Representative - Inbound Call Center Answering Service Care is hiring Customer Service Representatives for our FL, NJ and NC offices! In this role, you will answer calls, take ...
New
Customer Service Representative - Call Center
Robbinsville, NJ · On-site
$16/hr
Customer Service Representative - Inbound Call Center Answering Service Care is hiring Customer Service Representatives for our FL, NJ and NC offices! In this role, you will answer calls, take ...
New
Call Center Representative
Orange, NJ · On-site
$19 - $20/hr
Handle inbound and outbound calls regarding patient support, copay assistance, and access-to-care ... Familiarity with call center metrics and performance standards (a plus). Experience with Five9 ...
Call Center Representative
Orange, NJ · On-site
$19 - $20/hr
Handle inbound and outbound calls regarding patient support, copay assistance, and access-to-care ... Familiarity with call center metrics and performance standards (a plus). Experience with Five9 ...
Call Center Representative 24
Fairfield, NJ · On-site
$15.75 - $20.50/hr
In this role, you will manage a large number of inbound and outbound calls while delivering ... call center experience preferred. Company Description Ned's Home is currently hiring individuals ...
Call Center Representative 24
Fairfield, NJ · On-site
$15.75 - $20.50/hr
In this role, you will manage a large number of inbound and outbound calls while delivering ... call center experience preferred. Company Description Ned's Home is currently hiring individuals ...
Call Center Representative
Iselin, NJ · On-site
$20.90/hr
Call Center Representative (Late Shift) Location: Whippany, NJ Job Type: Full-Time Pay: $20.90 per ... Handle inbound and outbound calls from patients, physicians, and pharmacies. * Assist callers with ...
Call Center Representative
Iselin, NJ · On-site
$20.90/hr
Call Center Representative (Late Shift) Location: Whippany, NJ Job Type: Full-Time Pay: $20.90 per ... Handle inbound and outbound calls from patients, physicians, and pharmacies. * Assist callers with ...
Call Center Representative
New York, NY · On-site
$17.50 - $22/hr
This is a work from home position until it is appropriate to return to the call center. The ideal ... Answering a high volume of inbound calls. * Assist Patients with any inquiries and requests.
Call Center Representative
New York, NY · On-site
$17.50 - $22/hr
This is a work from home position until it is appropriate to return to the call center. The ideal ... Answering a high volume of inbound calls. * Assist Patients with any inquiries and requests.
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Be Seen First
Call Center Representative $24-26/hr
Fairfield, NJ · On-site
$24 - $26/hr
Call Center Customer Service Representative (High-Volume Call Center) Job Title: Customer Service ... In this role, you will manage a large number of inbound and outbound calls while delivering ...
Quick apply
Be Seen First
Call Center Representative $24-26/hr
Fairfield, NJ · On-site
$24 - $26/hr
Call Center Customer Service Representative (High-Volume Call Center) Job Title: Customer Service ... In this role, you will manage a large number of inbound and outbound calls while delivering ...
Call Center Representative
Englishtown, NJ · On-site
$16.50 - $20.50/hr
The Medical Reception Call Center 2 position plays a critical role in ensuring seamless ... This role is responsible for managing high volumes of inbound and outbound calls, addressing ...
Call Center Representative
Englishtown, NJ · On-site
$16.50 - $20.50/hr
The Medical Reception Call Center 2 position plays a critical role in ensuring seamless ... This role is responsible for managing high volumes of inbound and outbound calls, addressing ...
Call Center Representative
Clifton, NJ · On-site
$16.50 - $20.50/hr
Call Center Representative Do you enjoy solving problems and delivering outstanding customer ... Handle inbound and outbound calls with members and providers, addressing questions related to ...
Call Center Representative
Clifton, NJ · On-site
$16.50 - $20.50/hr
Call Center Representative Do you enjoy solving problems and delivering outstanding customer ... Handle inbound and outbound calls with members and providers, addressing questions related to ...
Bilingual Call Center Representative
Brooklyn, NY · On-site
$22/hr
Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations.
New
Bilingual Call Center Representative
Brooklyn, NY · On-site
$22/hr
Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations.
New
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Director of Call Center Operations
Colts Neck, NJ · On-site
$75K - $225K/yr
Design and implement effective call center strategies for both inbound and outbound lead generation, ensuring the team is equipped to identify opportunities and drive conversions. * Performance ...
Director of Call Center Operations
Colts Neck, NJ · On-site
$75K - $225K/yr
Design and implement effective call center strategies for both inbound and outbound lead generation, ensuring the team is equipped to identify opportunities and drive conversions. * Performance ...
Call Center Sales Representative
New York, NY · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Call Center Sales Representative
New York, NY · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Dental Call Center Representative
Cranford, NJ · On-site
$16.25 - $20.50/hr
Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable
Call Center Sales Representative
New York, NY · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Quick apply
Call Center Sales Representative
New York, NY · Remote
$20/hr
As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting ... Making outbound and/or handling inbound sales calls with potential and existing customers
Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the ...
Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the ...
Call Center Representative
$18 - $33.08/hr
Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...
Call Center Representative
$18 - $33.08/hr
Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...
Inbound Call Center information
See Edison, NJ salary details
$13.19 - $14.16
4% of jobs
$14.16 - $15.14
9% of jobs
$15.14 - $16.11
11% of jobs
$16.15 is the 25th percentile. Wages below this are outliers.
$16.11 - $17.08
19% of jobs
The median wage is $17.40 / hr.
$17.08 - $18.05
21% of jobs
$18.96 is the 75th percentile. Wages above this are outliers.
$18.05 - $19.03
12% of jobs
$19.03 - $20
15% of jobs
$20 - $20.97
5% of jobs
$20.97 - $21.95
3% of jobs
$21.95 - $22.92
0% of jobs
$22.92 - $23.89
1% of jobs
$13
$17
$23
How much do inbound call center jobs pay per hour?
What is the difference between Inbound Call Center vs Customer Service Representative?
| Aspect | Inbound Call Center | Customer Service Representative |
|---|---|---|
| Primary Role | Handle incoming calls, assist customers, process orders | Assist customers, answer inquiries, resolve issues |
| Work Environment | Call centers, office settings | Office, retail, or remote environments |
| Required Skills | Communication, problem-solving, product knowledge | Communication, patience, problem-solving |
| Common Certifications | None required but beneficial | None required but beneficial |
While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.
What are common challenges faced by inbound call center representatives, and how can they be managed effectively?
What skills and qualifications are needed to thrive as an inbound call center representative?
What is an inbound call center representative?
- Call Center Representative
- Monday Through Friday Remote Call Center Representative
- Work From Home Call Center Pharmacist
- Work From Home Catalog Call Center
- Work From Home Apple Call Center
- No Experience Call Center Travel Agent
- Call Listener
- Veterans Affairs Call Center Remote
- Work From Home Cvs Pharmacy Call Center
- Work From Home Timeshare Call Center
- Internship Remote French Speaking Call Center
- No Experience Home Inbound Call Center
- Call Center Weekends
- Afternoon Background Friendly Call Center
- Work From Home Online Inbound Call Center
- Part Time Etihad Airways Call Center
- Work From Home Etihad Airways Call Center
- Full Time Ibex Global Call Center
- Flexible Insurance Call Center
- Part Time Remote French Speaking Call Center

Job description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
ABOUT THE JOB:Â
This is a Call Center Supervisor. Responsible for the daily management of staff and inventory to ensure delivery of exceptional customer service.
Responsibilities:
Evaluate strengths and weaknesses of staff in order to foster a positive working environment which includes: Daily evaluations, coaching and mentoring the business team in order to enhance staff performance levels for quality, production, and attendance while ensuring accuracy and compliance with internal/external policies.
Allocate work assignments to ensure daily receipts are processed in accordance with Service Agreements
Review work load to identify gaps in processes and/or inefficiencies.
Incorporate applicable workflows and business rules.
Perform appropriate data analysis and reporting.
Ensure customer satisfaction by developing business partnerships with internal and external customers for seamless results and by expediting resolutions of complex problems/issues either by resolution, or escalation.
Monitor and track expenses as tied to the defined budget.
Provide coaching/mentoring to less experienced staff members and peers.
May oversee multiple work teams and/or servicing of multiple projects.
May participate in and/or lead departmental and interdepartmental work groups.
Perform other relevant tasks as assigned by management.
Additional Details:
Take initiative!
Always being positive
Requires a Bachelor's Degree
3 years of Leadership experience of a large INBOUND call centerÂ
3 years INBOUND Call Center
MUST BE METRICS DRIVEN and articulate what they have done
Must have a VERY supportive attitude and be a mentor to his reps.
Advanced Microsoft Excel Skills
Ability to balance multiple priorities.
Leadership Skills, Team Player, Strong Analytical, and Interpersonal Skills.
Interested in being considered?Â
If you are interested in applying to this position, please contact Katleen Angala at 321-445-8143 and click the Green "I'm Interested" Button to email your resume.
About Healthcare Support
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Maitland, FL, US
Year founded
2003