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Call Center Representative Jobs in Edison, NJ (NOW HIRING)

Nexxaworks

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative More about this job > Description Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays ...

Michelsgaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michels Gaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Planet Honda

Call Center Representative

Union, NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Planet Honda

Call Center Representative

Union, NJ

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Planet Honda

Call Center Representative

NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Planet Honda

Call Center Representative

Union, NJ

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Help At Home

Call Center Representative

Brooklyn, NY · On-site

$22 - $24/hr

We're seeking a Call Center Representative who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future ...

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who ...

JCCGCI

Call Center Representative

Brooklyn, NY · On-site

$24 - $26/hr

JCCGCI's Older Adult Transportation Program is looking for a Call Center Representative to join the team. The ideal candidate will be patient, kind, and skilled at communicating clearly with elderly ...

JCCGCI

Call Center Representative

Brooklyn, NY · On-site

$24 - $26/hr

JCCGCI's Older Adult Transportation Program is looking for a Call Center Representative to join the team. The ideal candidate will be patient, kind, and skilled at communicating clearly with elderly ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Edison, NJ

Call Center Representative information

See Edison, NJ salary details

$11

$18

$25

How much do call center representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for call center representative in Edison, NJ is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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For Call Center Representative jobs in Edison, NJ, the most frequently searched job titles are:

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The top searched job categories for Call Center Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Call Center Representative jobs?

Cities near Edison, NJ with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Edison, NJ as of August 2026, with employment types broken down into 85% Full Time, 3% Part Time, and 12% Contract. Highlights an 88% In-person, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Call Center Representative

Nexxaworks

Freehold, NJ • On-site

$16 - $20/hr

Other

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

Job Description: We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA. This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Responsibilities

  • Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
  • Provide clear, accurate, and timely information about company services and processes.
  • Handle a high volume of calls while maintaining professionalism and efficiency.
  • Document customer interactions and update records in internal systems.
  • Escalate complex issues to the appropriate department when necessary.
  • Follow up with customers to ensure resolution and satisfaction.

Qualifications:
Qualifications

  • Qualifications:
  • High School Diploma or equivalent (required).
  • Strong verbal communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Basic computer proficiency, including Microsoft Office and call center systems.
  • Ability to multitask and remain calm in a fast-paced environment.

Additional Information

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and advancement

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