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Call Center Representative Jobs in Edison, NJ (NOW HIRING)

PeopleShare Inc

Call Center Representative

Iselin, NJ · On-site

$20.90/hr

Call Center Representative (Late Shift) Location: Whippany, NJ Job Type: Full-Time Pay: $20.90 per hour Schedule: 10:00 AM- 6:30 PM or 11:30 AM-8:00 PM Job Summary We are seeking a customer-focused ...

Biz Voice Boost

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

New

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative More about this job > Description Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays ...

Michelsgaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Benecard Services, LLC

Call Center Representative

Clifton, NJ · On-site

$16.50 - $20.50/hr

Call Center Representative Do you enjoy solving problems and delivering outstanding customer service over the phone? Are you experienced in fast-paced call center environments and committed to ...

Michels Gaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Planet Honda

Call Center Representative

NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Planet Honda

Call Center Representative

Union, NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Planet Honda

Call Center Representative

Union, NJ · On-site

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

Benecard Services, Inc.

Call Center Representative

Clifton, NJ · On-site

$16.50 - $20.50/hr

National Vision Administrators (NVA) is always interested in connecting with talented Call Center Representatives to support our growing team in Clifton, New Jersey. Key Responsibilities * Handle ...

Planet Honda

Call Center Representative

Union, NJ

$16.25 - $20.50/hr

As an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Edison, NJ

Call Center Representative information

See Edison, NJ salary details

$11

$18

$25

How much do call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center representative in Edison, NJ is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Edison, NJ? The most popular types of Call Center Representative jobs in Edison, NJ are:
What are popular job titles related to Call Center Representative jobs in Edison, NJ? For Call Center Representative jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Edison, NJ look for? The top searched job categories for Call Center Representative jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Call Center Representative jobs? Cities near Edison, NJ with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Edison, NJ as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 87% In-person, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Call Center Representative

PeopleShare Inc

Iselin, NJ • On-site

$20.90/hr

Other

Re-posted 20 days ago

Job description

Call Center Representative (Late Shift)
Location: Whippany, NJ
Job Type: Full-Time
Pay: $20.90 per hour
Schedule: 10:00 AM- 6:30 PM or 11:30 AM-8:00 PM
Job Summary
We are seeking a customer-focused Call Center Representative to assist patients, healthcare providers, and pharmacies with medication access, reimbursement questions, and program support. This role is ideal for individuals who enjoy helping others, thrive in a structured environment, and want to gain healthcare and customer service experience.
Responsibilities
  • Handle inbound and outbound calls from patients, physicians, and pharmacies.
  • Assist callers with medication access, reimbursement support, and program-related questions.
  • Provide professional, empathetic customer service.
  • Accurately document customer interactions and maintain records.
  • Review and process claims as needed.
  • Escalate complex issues to the appropriate team for resolution.
Qualifications
  • Strong communication and active listening skills.
  • Excellent attention to detail and organizational skills.
  • Ability to multitask in a fast-paced, high-volume environment.
  • Previous customer service experience
  • Ability to work independently and as part of a team.
Why Join Us?
  • Full-time, stable opportunity
  • Competitive pay of $20.90 per hour
  • Opportunity to make a meaningful impact by helping patients access needed medications

IND806
PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

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