ZipRecruiter

Log In

1

Call Center Representative Jobs in Edison, NJ (NOW HIRING)

previous page

Showing results 41-60

All JobsCall Center Representative JobsCall Center Representative Jobs in Edison, NJ

Call Center Representative information

See Edison, NJ salary details

$11

$18

$25

How much do call center representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call center representative in Edison, NJ is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Edison, NJ?

The most popular types of Call Center Representative jobs in Edison, NJ are:

What are popular job titles related to Call Center Representative jobs in Edison, NJ?

For Call Center Representative jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Edison, NJ look for?

The top searched job categories for Call Center Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Call Center Representative jobs?

Cities near Edison, NJ with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Edison, NJ as of August 2026, with employment types broken down into 85% Full Time, 3% Part Time, and 12% Contract. Highlights an 88% In-person, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Call Center Rep.

The Atlantic Federal Credit Union

Springfield, NJ

$22 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

Job description

Description

Staff Member's Role: Work with the management team and co-workers to fulfill the Credit Union's mission. Commit oneself to working to the best of your ability in both an individual and team environment.

Job Summary

Provide personalized banking services to members. Develop and maintain strong member relationships, assess needs, and sell Credit Union products and services. Ensures the highest level of quality service is provided to existing and potential members. This position involves extensive telephone interactions with members.

Essential Functions

Serving our members and prospective members by providing service and information in a pleasant, efficient manner via telephone, mail, and other correspondence, including:

  • Field and facilitate various member inquiries and requests, ensuring the highest level of satisfaction throughout each and every interaction.
  • Research and facilitate member inquiries and issues across all Credit Union accounts, services and products. Escalate as needed to appropriate departments.
  • Consistently apply a consultative approach to cross-selling additional Credit Union products and services; identify member needs during interactions, and offer appropriate solutions.
  • Facilitate and/or perform various servicing requests and transactions on member accounts.
  • Knowledge of how virtual chat works and is comfortable with using it
  • Meet and maintain required expectations to ensure proper call queue management through various changes in capacity (i.e.: adherence to work/break schedule, number of calls, duration of calls, availability in queue, call quality, etc.

The Atlantic strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees receive a highly competitive and comprehensive total compensation package including competitive pay, target incentive, medical / dental / prescription coverage, 401(k) plan (with up to 6% match), and generous paid time off. As an The Atlantic employee you are eligible for discounts on our products and services and earn paid time off for volunteering. In addition to these benefits, The Atlantic provides educational and developmental opportunities as well as access to our formal Tuition Assistance Program.

Requirements

Minimum high school diploma or GED equivalent.

At least two (2) years in a financial institution with similar job functions.

Strong interpersonal skills (oral and written communications), active listening, positive attitude.

Proficient in computer skills (i.e. Microsoft Office Suite) with the ability to learn new software as required.

Apply