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Call Center Representative Jobs in Edison, NJ (NOW HIRING)

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who ...

New

Medix

Call Center Representative

New York, NY · On-site

$20 - $24/hr

About the Role We are seeking a compassionate, customer-focused Call Center Representative to join our onsite team and serve as the primary voice and first point of contact for our patients. In this ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for ...

PeopleShare Inc

Call Center Representative

Orange, NJ · On-site

$19 - $20/hr

PeopleShare is seeking a professional Call Center Specialist to join a growing healthcare support team in Whippany, NJ! If you have strong customer service skills, thrive in a fast-paced environment ...

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Showing results 21-40

All JobsCall Center Representative JobsCall Center Representative Jobs in Edison, NJ

Call Center Representative information

See Edison, NJ salary details

$11

$18

$25

How much do call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center representative in Edison, NJ is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Edison, NJ? The most popular types of Call Center Representative jobs in Edison, NJ are:
What are popular job titles related to Call Center Representative jobs in Edison, NJ? For Call Center Representative jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Edison, NJ look for? The top searched job categories for Call Center Representative jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Call Center Representative jobs? Cities near Edison, NJ with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Edison, NJ as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 87% In-person, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Sales Call Center Representative

CVS Health

New York, NY • Remote

$15 - $32.31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,329 frontline employees who took The Breakroom Quiz

88th of 111 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Title: Sales Call Center Representative I

Company: Oak Street Health

Location: Remote

Role Description:

This role is for a talented and competitive, full-time telemarketing Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as an outbound telemarketing Call Center Sales Representative.

Sales Representatives are required to attend a mandatory 4-week training course, 8 am - 5:30 pm Monday through Friday. Trainees are required to attend each day of training, actively participate, and pass a series of exams to graduate training.

Sales center hours of operation are 5 am - 7 pm, Mon-Sat. Hours of operation are subject to change based on business needs.

Core Responsibilities:

  • Make outbound telemarketing calls to prospective patients
  • Make 300+ outbound calls daily and work to convert them to new patients
  • Understand patient needs and requirements and articulate Oak Street's unique proposition
  • Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing
  • Understand Medicare Basics and insurance
  • Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas
  • Other duties, as assigned

Remote Work Requirements:

  • Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems
  • Prior remote work experience
  • Ability to obtain high-speed internet and hardwire equipment to router/modem
  • Distraction-free and private remote work environment required as well as reliable dependent care during working hours
  • Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center
    • https://www.oakstreethealth.com/locations
    • Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC
  • Ability to participate in classroom-style remote training sessions
  • An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment

What are we looking for?

  • Call center outbound sales experience and/or telemarketing
  • Comfortable in a base + bonus salary structure
  • Proficient in learning new technology and communication tools
  • Good attendance and time management skills are critical for success in this role
  • Experience working with Salesforce, or similar CRM is preferred
  • Proficient with navigating multiple systems while speaking to prospects
  • Excellent listening and communication skills
  • Open to constructive feedback
  • Ability to multitask, prioritize, and manage time effectively
  • Coachable and a desire to learn a new industry
  • High School diploma or equivalent required; undergraduate degree preferred
  • US work authorization

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$15.00 - $32.31

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

What CVS Health employees say

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