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Call Center Representative Jobs in Union, NJ (NOW HIRING)

Call Center Representative

Whippany, NJ · On-site

$19 - $20.90/hr

Call Center Representatives We are seeking motivated and customer-focused Call Center Representatives to support patients within a fast-paced pharmacy environment. This role is ideal for candidates ...

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: - Receiving and managing inbound calls from customers with ...

Call Center Representative (Late Shift) Location: Whippany, NJ Job Type: Full-Time Pay: $20.90 per hour Schedule: 10:00 AM- 6:30 PM or 11:30 AM-8:00 PM Job Summary We are seeking a customer-focused ...

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Call Center Representative Busy New York Hospital is looking for a Call Center Representative to join their internal Payroll Support Team. General tasks and responsibilities will include: * Answering ...

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: * Receiving and managing inbound calls from customers with ...

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative More about this job > Description Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays ...

TEMP_NEO_Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

Call Center Representative Find a call center rep in New York with healthcare industry experience - we need someone with high volume calling experience with at least 4 years. Additional requirements ...

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center representative

New York, NY

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

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Call Center Representative information

See Union, NJ salary details

$11

$18

$25

How much do call center representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for call center representative in Union, NJ is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.

What are the most commonly searched types of Call Center Representative jobs in Union, NJ?

The most popular types of Call Center Representative jobs in Union, NJ are:

What are popular job titles related to Call Center Representative jobs in Union, NJ?

For Call Center Representative jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Union, NJ look for?

The top searched job categories for Call Center Representative jobs in Union, NJ are:

What cities near Union, NJ are hiring for Call Center Representative jobs?

Cities near Union, NJ with the most Call Center Representative job openings:

Infographic showing various Call Center Representative job openings in Union, NJ as of August 2026, with employment types broken down into 40% Full Time, 20% Part Time, and 40% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $37,966 per year, or $18.3 per hour.

Call Center Representative

PeopleShare Inc

Whippany, NJ • On-site

$19 - $20.90/hr

Other

Re-posted 10 days ago


Job description

Call Center Representatives

We are seeking motivated and customer-focused Call Center Representatives to support patients within a fast-paced pharmacy environment. This role is ideal for candidates who enjoy helping others, providing accurate information, and working in a structured, team-oriented setting.

Monday-Friday, $19-$20.90/hr, 8 hour shift between 8am-8pm.

Key Responsibilities:

  • Handle inbound and outbound calls from patients, providers, and pharmacies
  • Assist patients with medication orders, refill requests, and general inquiries
  • Provide clear and accurate information regarding prescriptions and services
  • Review patient profiles and update information in the system
  • Resolve issues efficiently while maintaining a high level of customer service
  • Document all interactions accurately in internal systems

Qualifications:

  • Previous call center, customer service, or healthcare support experience preferred
  • Strong communication and active listening skills
  • Comfortable handling high call volumes in a fast-paced environment

PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

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