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Overnight Answering Service Jobs (NOW HIRING)

Saintfrancis

Central Telecommunications Operator

Yale, MI · On-site

$16.50 - $22.75/hr

Monday, Tuesday, and Wednesday | 5:30 PM - 6:00 AM (Overnight Shift) Job Summary: To answer and ... Accurately answer, document and relay information related to the Medicall answering service.

24 Hour Fitness

Sales and Service Overnight

Monterey Park, CA · On-site

$15.25 - $20.50/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Piscataway, NJ · On-site

$15 - $20/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Newark, CA · On-site

$16.75 - $22.50/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Overnight Sales and Service

Dallas, TX · On-site

$14.75 - $19.75/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Sacramento, CA · On-site

$15.75 - $21/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Long Beach, CA · On-site

$15.75 - $21/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Santa Clara, CA · On-site

$17.75 - $23.75/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Mission Hills, CA · On-site

$15.50 - $20.75/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Rialto, CA · On-site

$15 - $20/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Sunnyvale, CA · On-site

$17.75 - $23.75/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Aurora, CO · On-site

$15.25 - $20.25/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Richmond, TX · On-site

$11.75 - $15.50/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Ontario, CA · On-site

$15 - $20/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Los Angeles, CA · On-site

$16.25 - $21.50/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

The Woodlands, TX · On-site

$13.75 - $18.25/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Mckinney, TX · On-site

$13 - $17.50/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

24 Hour Fitness

Sales and Service Overnight

Chino Hills, CA · On-site

$15.25 - $20.25/hr

THIS IS AN OVERNIGHT POSITION JOB SUMMARY The Sales & Service Overnight (SSO) is a member of the ... Offering tours, discussing amenities and answering membership questions * Inspiring guests to ...

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Overnight Answering Service information

See salary details

$12

$23

$39

How much do overnight answering service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for overnight answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is an overnight answering service?

An Overnight Answering Service is a professional service that handles incoming calls for businesses or individuals during nighttime hours when regular staff are unavailable. These services ensure that important calls, messages, or emergency requests are answered promptly, regardless of the time. They are commonly used by medical offices, service professionals, and companies that require 24/7 customer support. By using an overnight answering service, businesses can maintain high customer satisfaction and never miss critical communications outside of normal working hours.

What are the key skills and qualifications needed to thrive as an overnight answering service operator?

To thrive as an Overnight Answering Service Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Strong attention to detail, patience, and the ability to remain calm under pressure help set exceptional operators apart. These skills ensure accurate message handling, customer satisfaction, and reliable service during critical overnight hours.

What are some common challenges faced when working in an overnight answering service role, and how can they be managed?

Working overnight in an answering service often presents challenges such as staying alert during late hours, handling a high volume of urgent or sensitive calls, and managing communication with clients from diverse industries. To succeed, it’s important to maintain a regular sleep schedule, take scheduled breaks, and use effective stress-relief techniques. Many employers also provide training on call handling and offer support from supervisors or team leads, ensuring you’re not working in isolation and can escalate issues as needed.

What is the difference between Overnight Answering Service vs Medical Receptionist?

AspectOvernight Answering ServiceMedical Receptionist
CredentialsMinimal; training in call handlingMedical certifications or training often required
Work EnvironmentRemote, 24/7 call centerMedical office or clinic
Industry UsageHealthcare, emergency services, small businessesHospitals, clinics, private practices
Primary RoleAnswering calls, taking messages, schedulingPatient check-in, appointment scheduling, administrative tasks

While both roles involve communication and customer service, an Overnight Answering Service primarily handles calls remotely during night hours, focusing on message taking and call forwarding. A Medical Receptionist works onsite during regular hours, managing patient interactions and administrative duties. Understanding these differences helps employers and job seekers find the right fit for their needs.

More about Overnight Answering Service jobs

What cities are hiring for Overnight Answering Service jobs?

Cities with the most Overnight Answering Service job openings:

What are the most commonly searched types of Answering Service jobs?

The most popular types of Answering Service jobs are:

What states have the most Overnight Answering Service jobs?

States with the most job openings for Overnight Answering Service jobs include:

Overnight Answering Service jobs near you
Infographic showing various Overnight Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Overnight Customer Service

Planet Fitness - Duo Fit, LLC

Columbus, OH • On-site

$15.25 - $20.75/hr

Full-time

Dental, Vision

Posted 18 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 603 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Benefits:
  • Free uniforms
  • Training & development
  • Vision insurance
  • Wellness resources
  • Dental insurance
  • Employee discounts

Job Summary 
The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Friday. This position is Full Time. 
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests by providing exceptional customer service
  • Handle all front desk related activities not limited to: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check ID and Member barcodes into the system
    • New member sign-up
    • Take prospective members on a tour of the club
  • Facilitate needed updates to member’s accounts
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed 
  • Assist in maintaining the neatness and cleanliness of the club
  • Assist in monitoring for safety of persons and cleanliness in the club
  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies/paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow “Lost and Found Policy” and turn in lost member property to the Club Manager immediately.
Qualifications/Requirements 
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude at all times 
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language
  • High School diploma/GED equivalent preferred
  • Must be 18 years of age or older
Physical Demands 
  • Continual standing and walking during shift
  • Continual talking in person with members and answering incoming membership calls 
  • Must be able to occasionally lift up to 50 lbs
  • Will dilute and clean with chemicals during shift
  • Clean and sanitize equipment and often used surfaces in the club
  • Monitor club and assist members throughout entirety of shift 

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

View All Planet Fitness Jobs