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Outlet Associate Jobs (NOW HIRING)

Join our Oak Brook team as a Part Time Retail & Warehouse Associate, in a hands-on role that combines working with our furniture and creating an exceptional customer experience. This is an active ...

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Train all associates in the remote outlets to perform their job duties to the best of their ability. 2. Evaluate and direct Shift Managers and all remote ...

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Outlet Associate information

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How much do outlet associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for outlet associate in the United States is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.87 per hour, depending on experience, location, and employer.

What is an outlet associate?

Outlet Associates are retail employees who work in outlet stores, typically selling discounted or overstocked merchandise from a brand or retailer. Their main responsibilities include assisting customers, stocking shelves, processing transactions at the register, and maintaining the overall cleanliness and organization of the store. They may also help with inventory management and setting up promotional displays. Outlet Associates play a key role in providing customer service and ensuring shoppers have a positive experience while looking for deals.

What are the key skills and qualifications needed to thrive as an outlet associate, and why are they important?

To thrive as an Outlet Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Outstanding communication, teamwork, and problem-solving skills help you excel in a fast-paced retail environment. These skills and qualities are essential for ensuring smooth store operations, delivering excellent customer experiences, and achieving sales goals.

What are some common challenges outlet associates face during high-traffic sales events, and how can they be managed?

During high-traffic sales events, Outlet Associates often encounter challenges such as managing large crowds, maintaining organized displays, and providing prompt customer service. Staying calm under pressure, communicating clearly with team members, and prioritizing tasks are essential skills in these situations. Many outlets provide additional training and support during peak periods to help associates handle increased workloads effectively. Being proactive and adaptable can help associates not only meet sales goals but also create a positive shopping experience for customers.

What is the difference between Outlet Associate vs Cashier?

AspectOutlet AssociateCashier
Primary RoleAssisting customers, stocking shelves, maintaining store displaysProcessing transactions, handling payments, giving receipts
Work EnvironmentRetail stores, outlets, customer service areasCheckout counters, retail stores
Required SkillsCustomer service, inventory management, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredCash handling certification optional

While both roles are customer-facing in retail settings, Outlet Associates focus on assisting customers and managing store displays, whereas Cashiers primarily handle transactions at checkout counters. Understanding these differences helps job seekers find the right position based on their skills and interests.

What cities are hiring for Outlet Associate jobs?

Cities with the most Outlet Associate job openings:

What are the most commonly searched types of Outlet jobs?

The most popular types of Outlet jobs are:

What states have the most Outlet Associate jobs?

States with the most job openings for Outlet Associate jobs include:

What are popular job titles related to Outlet Associate jobs?

For Outlet Associate jobs, the most frequently searched job titles are:

Part-Time Outlet Associate - Colorado Springs Outlet

Colorado Springs, CO

Goodwill of Colorado
Non-Profits • 51 - 200 employees

$15.95/hr

Part-time

Retirement

Re-posted 18 days ago


Goodwill Of Colorado rating

5.5

Company rating: 5.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

*Please Note:  This position will be posted through 9/11/26*

Pay: $15.95 HR

Please tell us about your availability. Part Time positions are available.

JOB SUMMARY:

The Associate, Outlet will be the first point of contact for many customers within the outlet and is responsible for providing excellent customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. The Associates will operate a point-of-sale cash register system per company standards and help maintain a well-stocked and organized sales area.  

ESSENTIAL FUNCTIONS:

  • Provide excellent customer service upholding company values.
  • Assist customers with questions, concerns, and purchases.
  • Provide a safe environment for customers and employees, to include overseeing outlet rules are strictly followed by customers.
  • Provide accurate cashier transactions and keep a balanced cash drawer with minimal errors using a computer-based point-of-sales system.
  • Maintain a well-stocked and organized sales floor by ensuring merchandise bins are filled properly and placed onto the sales area following the rotation schedules.
  • Perform quality control and time management to achieve and maximize the highest volume of production.
  • Maintain a clean and organized work area.
  • Complete all duties and responsibilities in accordance with department and organization policies and procedures so that there is no lapse of work to minimize down time.
  • Crosstrain in other departments/areas and act as back-up for other areas as required.
  • Perform all other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

  • A High School diploma or equivalent is preferred.

Experience:

  • One (1) year of retail sales or cash handling experience is preferred.

Other:

  • Ability to follow established outlet rules and policies.
  • Demonstrate accuracy with numbers and general calculations and have an understanding of the value of different coins and United States (US) currency.
  • Ability to use basic math such as adding, subtracting, and multiplication.
  • Able to operate a computer-based cash register and credit card machine.
  • Demonstrate ability to lift up to 45lbs unassisted and up to 75lbs with assistance from a dolly or pallet jack as required.
  • Ability to withstand prolonged standing, bending, and lifting up to eight (8) hours per day.
  • Have effective communication skills with customers, managers, supervisors, staff, and peers.
  • Must be able to work a varied schedule that may include weekends, evenings, and holidays with occasional overtime as necessary.

This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty and bereavement leave.  All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

 Job Title: 630 – Associate, Outlet Dept Number: Varies – Operations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

  • Continuously (5-8 hours)
  • Frequently (3-4 hours)
  • Occasionally (1-2 hours)
  • Never

LIFTING: (as defined by ADA)

   Heavy: 45 lbs & over - OCCASSIONALLY

   Moderate: 15-44 lbs - CONTINUOUSLY

   Light: 14 lbs & under - FREQUENTLY

CARRYING:

   Heavy: 45 lbs & over - FREQUENTLY

   Moderate: 15-44 lbs - OCCASSIONALLY

   Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - CONTINUOUSLY

REACHING:

   Above Shoulder - FREQUENTLY

   At Shoulder - FREQUENTLY

   Below Shoulder - OCCASSIONALLY

TWISTING – FREQUENTLY

BENDING - OCCASSIONALLY

KNEELING/CRAWLING - OCCASSIONALLY

SQUAT - OCCASSIONALLY

CLIMBING:

   Use of legs only (stairs) - OCCASSIONALLY

   Use of arms & legs (ladders) - OCCASSIONALLY 

HEARING - CONTINUOUSLY

VISION:

   Visual, close – FREQUENTLY

   Visual, distant - OCCASSIONALLY

   Visual, depth perception - FREQUENTLY

HANDS/FINGERS:

   Simple grasping - FREQUENTLY

   Fine Manipulation - CONTINUOUSLY

   Repetitive Movements - CONTINUOUSLY 

WALKING - FREQUENTLY

STANDING – CONTINUOUSLY

SITTING - OCCASSIONALLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - 


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