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Outlet Associate Jobs in Springfield, IL (NOW HIRING)

Field Technician

Taylorville, IL · On-site

$18.75 - $25.75/hr

For our associates, that means: a thriving and rewarding career, respect for the communities where ... drops or outlets in both residential and business properties. Takethe training you gain to ...

Retail Store Manager

Springfield, IL · On-site

$58K - $65K/hr

... Associate teams who are passionate about merchandising and creating exceptional customer experiences. Take the next step in your retail management career at Ollie's Bargain Outlet, one of the Top 10 ...

Retail Store Manager

Springfield, IL · On-site

$58K - $65K/yr

... Associate teams who are passionate about merchandising and creating exceptional customer experiences. Take the next step in your retail management career at Ollie's Bargain Outlet, one of the Top 10 ...

Sales Development Rep

Springfield, IL · On-site

$35K - $55K/yr

... media outlets. * Collaborate with sales team to ensure total department symbiosis and ensure a ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Outlet Associate information

See Springfield, IL salary details

$10

$15

$18

How much do outlet associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for outlet associate in Springfield, IL is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $15.72 per hour, depending on experience, location, and employer.

What is an outlet associate?

Outlet Associates are retail employees who work in outlet stores, typically selling discounted or overstocked merchandise from a brand or retailer. Their main responsibilities include assisting customers, stocking shelves, processing transactions at the register, and maintaining the overall cleanliness and organization of the store. They may also help with inventory management and setting up promotional displays. Outlet Associates play a key role in providing customer service and ensuring shoppers have a positive experience while looking for deals.

What are the key skills and qualifications needed to thrive as an outlet associate, and why are they important?

To thrive as an Outlet Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Outstanding communication, teamwork, and problem-solving skills help you excel in a fast-paced retail environment. These skills and qualities are essential for ensuring smooth store operations, delivering excellent customer experiences, and achieving sales goals.

What are some common challenges outlet associates face during high-traffic sales events, and how can they be managed?

During high-traffic sales events, Outlet Associates often encounter challenges such as managing large crowds, maintaining organized displays, and providing prompt customer service. Staying calm under pressure, communicating clearly with team members, and prioritizing tasks are essential skills in these situations. Many outlets provide additional training and support during peak periods to help associates handle increased workloads effectively. Being proactive and adaptable can help associates not only meet sales goals but also create a positive shopping experience for customers.

What is the difference between Outlet Associate vs Cashier?

AspectOutlet AssociateCashier
Primary RoleAssisting customers, stocking shelves, maintaining store displaysProcessing transactions, handling payments, giving receipts
Work EnvironmentRetail stores, outlets, customer service areasCheckout counters, retail stores
Required SkillsCustomer service, inventory management, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredCash handling certification optional

While both roles are customer-facing in retail settings, Outlet Associates focus on assisting customers and managing store displays, whereas Cashiers primarily handle transactions at checkout counters. Understanding these differences helps job seekers find the right position based on their skills and interests.

Infographic showing various Outlet Associate job openings in Springfield, IL as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,786 per year, or $15.3 per hour.

Retail Store Manager

Springfield, IL • On-site

Ollie's Bargain Outlet, Inc.
Retail • 10K+ employees

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago


Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 358 frontline employees who took The Breakroom Quiz


Job description

Join our team and live the Ollie-tude!: (Ollie's Core Values)
    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
    • Medical, Dental, Vision, and RX coverage begins after 30 days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.
    • 20% Associate discount on all Ollie's purchases and bi-annual & annual bonus program.
    • Vast array of voluntary benefits.

An Ollie's Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about merchandising and creating exceptional customer experiences. Take the next step in your retail management career at Ollie's Bargain Outlet, one of the Top 10 fastest growing US retailers!
Primary Responsibilities
  • Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie's Operations leadership.
  • Demonstrates Ollie's "Yes I Care, Yes I Can" behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
  • Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
  • Is a "talent grower" who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
  • Maintains proper security of the store location and all company assets.

Qualifications
  • High School diploma or equivalent required
  • Minimum of 3 years' retail management experience with a mid to large size retailer
  • Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis
  • Must have a valid Driver's license

Physical Requirements
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.
New Hire Starting Pay: $58,000 - $65,000
Management experience with these companies translates well to this opportunity: Walmart, Roses, Bed Bath and Beyond, Big Lots, Tractor Supply and Rural King just to name a few.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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