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Outlet Associate Jobs in Springfield, IL (NOW HIRING)

Lowes

Sales Specialist - Millwork - Day

Springfield, IL · On-site

$19/hr

As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and ... Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro ...

All JobsOutlet Associate JobsOutlet Associate Jobs in Springfield, IL

Outlet Associate information

See Springfield, IL salary details

$10

$15

$18

How much do outlet associate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for outlet associate in Springfield, IL is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $15.72 per hour, depending on experience, location, and employer.

What is the difference between Outlet Associate vs Cashier?

AspectOutlet AssociateCashier
Primary RoleAssisting customers, stocking shelves, maintaining store displaysProcessing transactions, handling payments, giving receipts
Work EnvironmentRetail stores, outlets, customer service areasCheckout counters, retail stores
Required SkillsCustomer service, inventory management, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredCash handling certification optional

While both roles are customer-facing in retail settings, Outlet Associates focus on assisting customers and managing store displays, whereas Cashiers primarily handle transactions at checkout counters. Understanding these differences helps job seekers find the right position based on their skills and interests.

What are Outlet Associates?

Outlet Associates are retail employees who work in outlet stores, typically selling discounted or overstocked merchandise from a brand or retailer. Their main responsibilities include assisting customers, stocking shelves, processing transactions at the register, and maintaining the overall cleanliness and organization of the store. They may also help with inventory management and setting up promotional displays. Outlet Associates play a key role in providing customer service and ensuring shoppers have a positive experience while looking for deals.

What are some common challenges Outlet Associates face during high-traffic sales events, and how can they be managed?

During high-traffic sales events, Outlet Associates often encounter challenges such as managing large crowds, maintaining organized displays, and providing prompt customer service. Staying calm under pressure, communicating clearly with team members, and prioritizing tasks are essential skills in these situations. Many outlets provide additional training and support during peak periods to help associates handle increased workloads effectively. Being proactive and adaptable can help associates not only meet sales goals but also create a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as an Outlet Associate, and why are they important?

To thrive as an Outlet Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Outstanding communication, teamwork, and problem-solving skills help you excel in a fast-paced retail environment. These skills and qualities are essential for ensuring smooth store operations, delivering excellent customer experiences, and achieving sales goals.
What cities near Springfield, IL are hiring for Outlet Associate jobs? Cities near Springfield, IL with the most Outlet Associate job openings:
Outlet Associate jobs near you
Infographic showing various Outlet Associate job openings in Springfield, IL as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,786 per year, or $15.3 per hour.
Customer Service Associate

Customer Service Associate

Ollie's Bargain Outlet, Inc.

Springfield, IL • On-site

$14.25 - $19.75/hr

Part-time

Posted 6 days ago

Ollie's Bargain Outlet rating

4.8

Company rating: 4.8 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

641st of 722 rated retailers

Job description

Join our team and live the Ollie-tude!: (Ollie's Core Values)
  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
  • 20% employee discount
  • Flexible Schedule
  • Strong career growth & talent development culture.

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.
Primary Responsibilities:
  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Accurately and efficiently operate the cash register, approve refunds for other associates, and assist with training new Associates.
  • Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
  • Support Ollie's Army and other donation programs year-round.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Maintain the store appearance aand complete additional responsibilities as assigned.

Qualifications:
  • High School diploma or equivalent preferred
  • 6 months of prior retail experience preferred
  • Ability to work evenings, weekends, and holidays on a regular basis
  • A positive attitude and team player who wants to engage and serve customers

Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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