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Outlet Associate Jobs in Springfield, IL (NOW HIRING)

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Outlet Associate information

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$10

$15

$18

How much do outlet associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for outlet associate in Springfield, IL is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $15.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outlet Associate, and why are they important?

To thrive as an Outlet Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Outstanding communication, teamwork, and problem-solving skills help you excel in a fast-paced retail environment. These skills and qualities are essential for ensuring smooth store operations, delivering excellent customer experiences, and achieving sales goals.

What are some common challenges Outlet Associates face during high-traffic sales events, and how can they be managed?

During high-traffic sales events, Outlet Associates often encounter challenges such as managing large crowds, maintaining organized displays, and providing prompt customer service. Staying calm under pressure, communicating clearly with team members, and prioritizing tasks are essential skills in these situations. Many outlets provide additional training and support during peak periods to help associates handle increased workloads effectively. Being proactive and adaptable can help associates not only meet sales goals but also create a positive shopping experience for customers.

What are Outlet Associates?

Outlet Associates are retail employees who work in outlet stores, typically selling discounted or overstocked merchandise from a brand or retailer. Their main responsibilities include assisting customers, stocking shelves, processing transactions at the register, and maintaining the overall cleanliness and organization of the store. They may also help with inventory management and setting up promotional displays. Outlet Associates play a key role in providing customer service and ensuring shoppers have a positive experience while looking for deals.

What is the difference between Outlet Associate vs Cashier?

AspectOutlet AssociateCashier
Primary RoleAssisting customers, stocking shelves, maintaining store displaysProcessing transactions, handling payments, giving receipts
Work EnvironmentRetail stores, outlets, customer service areasCheckout counters, retail stores
Required SkillsCustomer service, inventory management, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredCash handling certification optional

While both roles are customer-facing in retail settings, Outlet Associates focus on assisting customers and managing store displays, whereas Cashiers primarily handle transactions at checkout counters. Understanding these differences helps job seekers find the right position based on their skills and interests.

What cities near Springfield, IL are hiring for Outlet Associate jobs? Cities near Springfield, IL with the most Outlet Associate job openings:
Outlet Associate jobs near you
Infographic showing various Outlet Associate job openings in Springfield, IL as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,786 per year, or $15.3 per hour.
New Store Retail Associate

New Store Retail Associate

Ollie's Bargain Outlet, Inc.

Springfield, IL • On-site

$15.25 - $16.25/hr

Part-time

Posted 11 days ago

Ollie's Bargain Outlet rating

4.8

Company rating: 4.8 out of 10

Based on 335 frontline employees who took The Breakroom Quiz

631st of 713 rated retailers

Job description

Join our team and live the Ollie-tude!: (Ollie's Core Values)
  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
  • 20% employee discount
  • Flexible Schedule
  • Strong career growth & talent development culture.

Position Overview:
The New Store Retail Associate supports the setup, preparation, and opening of new store locations. This role focuses on merchandising, stocking, fixture setup, and overall store readiness, with customer service and store operations support as the store opens. This role plays an important part in the successful launch of the store and helps establish a strong foundation for ongoing operations.
This position is aligned to the store opening phase, with opportunities to be considered for ongoing store roles based on business needs and individual performance.
Primary Responsibilities:
  • Assist with setting up and preparing a new store location prior to opening.
  • Unload, organize, and stock merchandise throughout the store.
  • Assemble, move, adjust fixtures, shelving, and product displays.
  • Set and maintain signage, pricing, and promotional materials.
  • Maintain a clean, safe, and organized sales floor, stockroom, and work areas.
  • Greet and assist customers in a friendly and professional manner once the store opens.
  • Accurately and efficiently operate the register as needed.
  • Support merchandising, recovery, and ongoing store maintenance.
  • Communicate customer needs or operational issues to store leadership.
  • Complete additional duties as assigned.

Qualifications:
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to communicate effectively.
  • Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods.
  • Ability to bend and twist frequently.
  • Ability to see, hear, and speak regularly.
  • Ability to grip, reach, and pinch with arms and hands frequently.
  • Ability to squat, kneel, balance, and climb ladders occasionally.
  • Ability to work in a constant state of alertness and safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.
New Hire Starting Pay: $15.25 - $16.25
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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