1

Outlet Associate Jobs in Washington (NOW HIRING)

RH is seeking an Outlet Facilities Associate to join our team in executing maintenance and housekeeping initiatives for the RH Outlet. They will work in close partnership with the Outlet Team to ...

Outlet Facilities Associate

Leesburg, VA · On-site

$17.25 - $23.25/hr

RH is seeking an Outlet Facilities Associate to join our team in executing maintenance and housekeeping initiatives for the RH Outlet. They will work in close partnership with the Outlet Team to ...

Outlet Stock Associate

Rockville, MD

$15.25 - $19.25/hr

RH is seeking an Outlet Stock Associate to play a vital role in accurately and efficiently receiving inventory and ensuring merchandise is stocked and presented to support an extraordinary customer ...

Outlet Stock Associate

Rockville, MD · On-site

$15.25 - $19.25/hr

RH is seeking an Outlet Stock Associate to play a vital role in accurately and efficiently receiving inventory and ensuring merchandise is stocked and presented to support an extraordinary customer ...

RH is seeking an Outlet Stock Associate to play a vital role in accurately and efficiently receiving inventory and ensuring merchandise is stocked and presented to support an extraordinary customer ...

next page

Showing results 1-20

Outlet Associate information

What is the difference between Outlet Associate vs Cashier?

AspectOutlet AssociateCashier
Primary RoleAssisting customers, stocking shelves, maintaining store displaysProcessing transactions, handling payments, giving receipts
Work EnvironmentRetail stores, outlets, customer service areasCheckout counters, retail stores
Required SkillsCustomer service, inventory management, communicationCash handling, basic math, customer service
Common CertificationsNone typically requiredCash handling certification optional

While both roles are customer-facing in retail settings, Outlet Associates focus on assisting customers and managing store displays, whereas Cashiers primarily handle transactions at checkout counters. Understanding these differences helps job seekers find the right position based on their skills and interests.

What are Outlet Associates?

Outlet Associates are retail employees who work in outlet stores, typically selling discounted or overstocked merchandise from a brand or retailer. Their main responsibilities include assisting customers, stocking shelves, processing transactions at the register, and maintaining the overall cleanliness and organization of the store. They may also help with inventory management and setting up promotional displays. Outlet Associates play a key role in providing customer service and ensuring shoppers have a positive experience while looking for deals.

What are some common challenges Outlet Associates face during high-traffic sales events, and how can they be managed?

During high-traffic sales events, Outlet Associates often encounter challenges such as managing large crowds, maintaining organized displays, and providing prompt customer service. Staying calm under pressure, communicating clearly with team members, and prioritizing tasks are essential skills in these situations. Many outlets provide additional training and support during peak periods to help associates handle increased workloads effectively. Being proactive and adaptable can help associates not only meet sales goals but also create a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as an Outlet Associate, and why are they important?

To thrive as an Outlet Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Outstanding communication, teamwork, and problem-solving skills help you excel in a fast-paced retail environment. These skills and qualities are essential for ensuring smooth store operations, delivering excellent customer experiences, and achieving sales goals.

$17.25 - $23.25/hr

Full-time

Posted 14 days ago


Restoration Hardware rating

7.4

Company rating: 7.4 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

18th of 62 rated furniture retailers


Job description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Facilities Associate to join our team in executing maintenance and housekeeping initiatives for the RH Outlet. They will work in close partnership with the Outlet Team to ensure all maintenance needs are met and are held to RH standards.

YOUR RESPONSIBILITIES

  • Live Our Vision, Values and Beliefs every day
  • Plan, coordinate and oversee facility maintenance, repair, and housekeeping operations
  • Ensure the upkeep and functionality of all facility areas, including the building exterior and interior, grounds, systems, and storage structures
  • Manage preventive maintenance programs for equipment and operational assets, including doors, carts, dollies, tools, and ladders
  • Minimize operational disruptions through effective prioritization, scheduling, and execution of preventive, predictive, and reactive maintenance activities
  • Maintain a safe and compliant work environment by upholding OSHA and HAZMAT standards and requirements

OUR REQUIREMENTS

  • Demonstrate a commitment to Quality with exceptional attention to detail
  • Perform preventive maintenance and repair activities
  • Identify opportunities for process improvement and implement practical solutions
  • Demonstrate strong communication, organization and project management skills
  • Manage multiple priorities and execute effectively in a fast-paced environment

OUR PHYSICAL REQUIREMENTS

  • Lift and mobilize items up to 75 lbs. while utilizing appropriate equipment and techniques
  • Maneuver effectively around Outlet floor, stock room and office
  • This role entails prolonged standing, twisting, reaching, stooping, kneeling, squatting, bending and climbing
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

What Restoration Hardware employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom