Location: Dallas, TX
Schedule: Full-time, onsite 5 days per week
Compensation: $70,000–$85,000 base salary, depending on experience
Employment Type: Full-time
About the Role
We are seeking a hands-on Transport & Facilities Engineer to support network transport infrastructure across hub sites, colocation facilities, data centers, regional sites, and related network locations.
This role is heavily focused on network transport, with some facilities responsibilities included. The role is approximately 85% transport / 15% facilities. Candidates must have strong hands-on optical/network transport experience. Facilities experience is a plus, but training can be provided for candidates who are strong on the transport side.
The ideal candidate will have experience with DWDM, ROADM, OTDR testing, fiber troubleshooting, transport equipment installation, provisioning, and multi-site troubleshooting.
Key Responsibilities
- Install, troubleshoot, and support network transport equipment across hub, colo, data center, and regional sites
- Support DWDM and ROADM transport environments
- Troubleshoot optical transport issues using OTDR and other fiber testing tools
- Read and interpret OTDR traces to identify faults, reflectance issues, and transport impairments
- Provision and turn up optical waves and transport services
- Troubleshoot spans across multiple sites and isolate issues by following alarms and network paths
- Perform physical cabling, fiber connections, equipment installation, and testing
- Work with internal teams including Network Engineering, NOC, Service Delivery, and Field Operations
- Support basic facilities-related troubleshooting for critical infrastructure
- Monitor and respond to site alarms, power issues, HVAC alerts, generator issues, and other building-related concerns
- Coordinate with vendors and contractors when facilities issues require escalation
- Participate in an on-call rotation for urgent site response
- Maintain records, inventory, work areas, and site documentation as needed
Required Qualifications
- Strong hands-on network transport experience
- Experience with DWDM
- Experience with ROADM or optical transport configurations
- Experience using OTDR for fiber troubleshooting
- Ability to read OTDR traces and identify transport-impacting issues
- Experience installing, testing, troubleshooting, or provisioning transport equipment
- Understanding of fiber troubleshooting, reflectance issues, and optical signal impacts
- Ability to troubleshoot transport spans across multiple sites
- Experience working in telecom hubs, central offices, colocation facilities, data centers, or similar network environments
- Comfortable working onsite 5 days per week
- Comfortable participating in an on-call rotation
- Ability to lift up to 50 lbs as needed
Preferred Qualifications
- Experience with Ciena transport platforms
- Experience with WaveServer technologies
- Experience with legacy Cisco/Cerent or Sorrento CWDM/DWDM platforms
- Long-haul or ILA site support experience
- Central office transport or special services background
- Basic facilities experience, including exposure to:
- HVAC systems
- DC power plants
- Generators
- Fire suppression systems
- Building alarms
- Vendor coordination
Facilities Scope
Facilities experience is helpful but not the primary requirement. The person in this role should be comfortable performing basic first-level troubleshooting, interpreting alarms or faults, and knowing when to escalate to a vendor.
This role does not require candidates to be licensed HVAC, electrical, or generator technicians.
Company Description
• What you didn’t know about us:
• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program
• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
• We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
• We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
• We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
• Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
• For more information click Equal Employment Opportunity is the law.
• You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
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