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Otc Clerk Jobs (NOW HIRING)

Riverview Pharmacy LLC

Pharmacy Clerk/Cashier

Wayne, NJ · On-site

$16.50 - $18/hr

Assists with OTC products, and takes customer to aisle when possible. * Operates pharmacy systems to obtain patient prescription status. * Reports, immediately, prescription errors to pharmacist on ...

Riverview Pharmacy LLC

Pharmacy Clerk/Cashier

Wayne, NJ · On-site

$16.50 - $18/hr

Assists with OTC products, and takes customer to aisle when possible. * Operates pharmacy systems to obtain patient prescription status. * Reports, immediately, prescription errors to pharmacist on ...

406 RX

Clerk

Hardin, MT · On-site

$12 - $16/hr

Direct customers to the appropriate pharmacy staff for prescription-related or OTC inquiries. Qualifications: * Strong commitment to providing exceptional customer service and fostering positive ...

406 RX

Clerk

Colstrip, MT · On-site

$12 - $16/hr

Direct customers to the appropriate pharmacy staff for prescription-related or OTC inquiries. Qualifications: * Strong commitment to providing exceptional customer service and fostering positive ...

Soliant Health

Pharmacist - Macon, Georgia

Macon, GA · On-site

$55.75 - $67.25/hr

Provide consultation on prescription and OTC medications, including dosage, storage, side effects ... Supervise pharmacy staff including technicians and clerks to ensure smooth pharmacy operations

Weis Markets

Certified Pharmacy Technician

York, PA · On-site

$17.75 - $21.75/hr

Logs invoices in inventory log and takes invoices to receiving clerk. Keeps shelves stocked as shipments arrive (including OTC's). Removes outdated or recalled products, processes paperwork for ...

Weis

Certified Pharmacy Technician

York, PA · On-site

$17.75 - $21.75/hr

Logs invoices in inventory log and takes invoices to receiving clerk. Keeps shelves stocked as shipments arrive (including OTC's). Removes outdated or recalled products, processes paperwork for ...

Weis Markets

Certified Pharmacy Technician

York, PA · On-site

$17.75 - $21.75/hr

Logs invoices in inventory log and takes invoices to receiving clerk. Keeps shelves stocked as shipments arrive (including OTC's). Removes outdated or recalled products, processes paperwork for ...

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Otc Clerk information

What is an OTC clerk?

OTC clerks, or Over-The-Counter clerks, are retail employees who assist customers in purchasing non-prescription medications and health-related products. They typically work in pharmacies, drugstores, or supermarkets with a pharmacy section. Their duties include helping customers find over-the-counter products, answering basic questions about their uses, maintaining product displays, and managing inventory. OTC clerks are not pharmacists, so they cannot provide medical advice, but they play a key role in customer service and store organization.

What are the key skills and qualifications needed to thrive as an OTC clerk?

To thrive as an OTC Clerk, you need attention to detail, basic math skills, and knowledge of over-the-counter (OTC) products, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Strong customer service, communication, and organizational skills help you effectively assist customers and maintain accurate records. These abilities are crucial for ensuring efficient transactions, regulatory compliance, and a positive customer experience in a retail pharmacy setting.

What are some common challenges faced by an OTC clerk and how can they be managed effectively?

OTC Clerks often face challenges such as managing a high volume of transactions, ensuring accuracy in data entry, and reconciling discrepancies in accounts. Staying organized and maintaining attention to detail are crucial for minimizing errors. Effective communication with internal teams and customers also helps resolve issues quickly. Utilizing accounting software and following standardized procedures can greatly improve efficiency and accuracy in the role.

What is the difference between Otc Clerk vs Pharmacy Technician?

AspectOtc ClerkPharmacy Technician
CredentialsHigh school diploma or equivalentCertification or license often required
Work EnvironmentRetail pharmacy, drugstores, supermarketsHospital, retail pharmacy, clinics
Job ResponsibilitiesAssisting customers, managing OTC products, cashier dutiesPreparing medications, managing prescriptions, assisting pharmacists

While both roles work in pharmacy settings, an Otc Clerk primarily handles over-the-counter products and customer service, whereas a Pharmacy Technician has more clinical responsibilities and often requires certification. The roles differ in scope, with Pharmacy Technicians performing more technical tasks and often working more closely with prescriptions.

More about Otc Clerk jobs

What job categories do people searching Otc Clerk jobs look for?

The top searched job categories for Otc Clerk jobs are:

Otc Clerk jobs near you
Infographic showing various Otc Clerk job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Community Pharmacy Assistant

Welia Health

Pine City, MN • On-site

Per diem

Posted 23 days ago

Job description

Department: Community Pharmacy
Reports To: Pharmacist In Charge
SUMMARY
The Pharmacy Assistant/Clerk/Delivery Person is responsible for completing the transaction process for customers in a friendly, accurate and timely fashion. He/she will also be responsible for many of the day-to-day operations of the pharmacy and professionally interacting with patients and other Health System Staff. He/she will also have to deliver medications to patients within the city limits of Pine City.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (others may be assigned)
Professional Service
  • Positively greet and engage all patients and customers as they enter the pharmacy or on the telephone
  • Be able to communicate refill requests from patients to the technicians or pharmacists
  • Properly respond to or triage questions from patients, customers, coworkers or other Health System staff, whether via phone or face-to-face
Point of Sale (POS) Responsibilities
  • Ability to key sales into cash register
  • Ability to collect payment and properly give proper change to patient
  • Properly package final product to be given or mailed to patient. This includes verification of correct patient by using at least 2 pieces of demographic information(i.e. name, date of birth, phone number, address, etc.). Employee will not offer this information, but rather have patient confirm his/her information
  • Obtain signatures as required by pharmacy, i.e. credit card authorizations, prescription pick-up, non-safety cap designation, methamphetamine precursor sales
  • Understand methamphetamine precursor laws and be able to process sale of these medications
  • Be able to maintain a neat, organized drawer and an accurate count in register
  • Be able to count down and balance drawer at end of shift
Clinical Responsibilities
  • Use his or her pharmaceutical knowledge to help pharmacist ensure each patient is receiving a safe and affordable medication
  • Accurately triage questions from providers and patients
Inventory Management Responsibilities
  • Accurately receive, unpack, and check merchandise to ensure it is received properly and in acceptable condition
  • Separate and place invoices in proper location
  • Manage shelves to ensure expired medications are removed and designated to be sent to appropriate company for return/credit
  • Help maintain inventory of over-the-counter (OTC) items and be able to help patients locate them on shelves
  • Update electronic OTC pharmacy inventory as necessary
  • Be able to look-up and order OTC medications we do not currently stock
  • Monitor patients and customers in store to prevent loss
Pharmacy Maintenance Responsibilities
  • Help maintain overall neatness of entire pharmacy to help create a professional workplace environment
  • Maintain neat working environment to help ensure accurate completion of transaction
  • Help ensure areas visible to patient are dusted regularly and floors are kept clean and free of garbage
  • Ensure completed prescription drawers are dusted and presented in a clean, organized fashion
  • Help with ordering/stocking of caps, vials, labels, bags, paper, and other office supplies
  • Organize, display and clean OTC shelves
  • Helps to file, sort and organize hard copy prescriptions for storage/disposal
Specific Program Requirements
  • Understand and follow the laws outlined in the Health Insurance Portability and Accountability Act (HIPAA) to protect security and privacy of our patients
    • Report Breaches to Pharmacist-In-Charge (PIC) for appropriate documentation
  • Understand and follow state laws concerning methamphetamine precursor sales
  • Understand and follow Medicare B requirements for proper processing and transmission of Durable Medical Equipment (DME) claims
Delivery Requirements
  • Ability to deliver medications to patients within the city limits of Pine city. Employee will need to provide own car and must have insurance. Employee will be responsible for collecting payment and necessary signatures from patients.

EDUCATION and/or EXPERIENCE
  • Ability to use a variety of technical equipment effectively, i.e. computers, cash registers, credit card processing equipment, phones, fax machines, copiers
  • Ability to handle stressful situations and difficult patients or customers

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand; walk; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
Welia Health is an equal-opportunity employer.

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