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How much do express scripts pharmacy technician jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for express scripts pharmacy technician in the United States is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.43 per hour, depending on experience, location, and employer.

What is an Express Scripts Pharmacy Technician?

An Express Scripts Pharmacy Technician assists in processing and dispensing prescriptions for patients while ensuring accuracy and compliance with regulations. They support pharmacists by managing medication orders, handling insurance claims, and providing customer service. This role often involves working in a call center or fulfillment environment, focusing on efficiency and patient care. Strong attention to detail and knowledge of pharmacy operations are essential.

What does an Express Scripts Pharmacy Technician do?

A typical day for an Express Scripts Pharmacy Technician involves reviewing and processing prescription orders, assisting pharmacists in verifying prescription accuracy, managing inventory, and responding to customer inquiries. Technicians often work within a collaborative team environment, utilizing specialized pharmacy software and handling a high volume of mail-order prescriptions. While much of the work is task-oriented and detail-focused, you’ll regularly communicate with pharmacists, healthcare providers, and sometimes patients to ensure medications are dispensed accurately and timely. The structured workflow and supportive teammates make it an ideal environment for those who are organized and enjoy contributing to patient care behind the scenes.

What are the key skills and qualifications needed to thrive as an Express Scripts Pharmacy Technician?

To thrive as an Express Scripts Pharmacy Technician, you need a solid understanding of pharmacy operations, medication dispensing, and prescription processing, often supported by a high school diploma and a relevant pharmacy technician certification (CPhT). Familiarity with pharmacy software systems, electronic prescription platforms, and mail-order processing tools is commonly required. Strong attention to detail, effective communication, and the ability to work collaboratively in a fast-paced environment are critical soft skills. These competencies are essential to ensure accurate prescription fulfillment, regulatory compliance, and optimal patient care within a large-scale pharmacy setting.

What entry-level positions exist at Express Scripts Pharmacy Technician?

Entry-level positions at Express Scripts for pharmacy technicians typically include roles such as Pharmacy Technician Trainee or Pharmacy Technician I. These positions often require a high school diploma or equivalent and may involve on-the-job training or certification. They provide foundational experience in medication processing, customer service, and pharmacy operations.
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Express Scripts Pharmacy Technician jobs near you
Infographic showing various Express Scripts Pharmacy Technician job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,074 per year, or $19.3 per hour.

Pharmacy Technician Lead QRT - 2nd shift - Express Scripts - Whitestown, IN

Whitestown, IN • On-site

Cigna
Health Care and Social Assistance • 10K+ employees
Learn more about Cignaexternal

$18 - $21.75/hr

Full-time

Retirement, PTO

Posted 14 days ago

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

Job description

Shift:
2:30pm - 11pm EST, Mon - Fri.
Are you passionate about making medicine safer, more affordable, and more accessible? Take your career to the next level with Express Scripts Pharmacy, a division of Evernorth Health Services a part of The Cigna Group.
For more than 30 years, Express Scripts has delivered dedicated, first-class care and services for patients. We partner closely with prescribers, payers, and specialty manufacturers. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on the lives of others.
Job Description Summary:
May retrieve, count, and measure drugs. Research problems related to customer prescription inquiries. Technical expert with depth or breadth of knowledge within Pharmacy. Provides guidance and direction to other members of the team. Collaborates with many departments within the pharmacy.
Position summary:
Quality Response Team members are essential in driving quality processes at Express Scripts Pharmacy. They are responsible in mitigating quality related events and researching quality related issues that would affect overall pharmacy DPMO. They support each department in various capacities depending on need in managing quality. They assist in trouble shooting and rectifying issues that can also impact overall pharmacy productivity. This is a dynamic position that requires critical thinking skills, quick decision making, and the ability to solve problems.
What you'll do:
  • Monitor automation lanes and support bottle spotting teams to identify potential quality issues with automated dispensing.
  • Respond to floor calls for quality related issues in pharmacy including automation, manual dispensing, warehouse, and packing departments.
  • Research patient medication events.
  • Collaborate with all departments and research operational issues that can impact building operation and quality.
  • Research in house quality events and report findings out to Director of Pharmacy Practice and relevant/impacted departments.
  • Document and manage quality audit process for all departments/shifts.
  • Assist in development, documentation, and updating of Standard Operating Procedures
  • Assist in training/development of other team members
  • Demonstrate leadership quality consistent with Cigna Values.

What you need to do the job:
  • High school diploma or GED required
  • 3+ year(s) relevant working experience as a Pharmacy Technician.
  • Experience in a pharmacy dispensing setting is required.
  • Pharmacy Technician license in the state of Indiana.
  • General PC knowledge and skills: Microsoft Word, Excel, PowerPoint and Outlook
  • Knowledge of standard concepts, practices, and procedures within dispensing pharmacy
  • Strong attention to detail with good organizational skills
  • Ability to stand for extended periods of time
  • Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions
  • Ability and desire to assist team members

Why choose us:
  • Benefits start on Day 1
  • 18 days of PTO within a full calendar year
  • 401(k)
  • Career advancement opportunities
  • Bonus eligibility through incentive plans

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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