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Order Processing Coordinator Jobs (NOW HIRING)

The Order Processing Coordinator preforms assigned duties under the direction of Wasatch Rx's Sales Account Manager over Order Management. Primary areas of work responsibility include: order ...

✨EDI Coordinator SmartHire is looking for an EDI Coordinator for a client in the Auburn WA area ... What You'll Own · Process daily EDI transactions including purchase orders, acknowledgements ...

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We are seeking a dependable, detail-oriented Customer Service & Order Processing Coordinator to join our growing team. This position plays a critical role in ensuring customer orders are processed ...

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Order Processing Coordinator information

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How much do order processing coordinator jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for order processing coordinator in the United States is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.32 per hour, depending on experience, location, and employer.

What does an Order Processing Coordinator do?

An Order Processing Coordinator is responsible for managing and overseeing the entire order fulfillment process within a company. This includes receiving customer orders, entering and verifying order details, coordinating with warehouse and shipping teams, and ensuring timely delivery of products. They often serve as a communication link between customers, sales teams, and logistics departments to resolve issues and provide order status updates. Accurate data entry, attention to detail, and strong organizational skills are essential for this role.

What are some common challenges faced by Order Processing Coordinators, and how can they be effectively managed?

Order Processing Coordinators often encounter challenges such as managing high order volumes during peak periods, ensuring accuracy in order entry, and coordinating with multiple departments to resolve discrepancies. Effective management of these challenges requires strong organizational skills, attention to detail, and proactive communication with sales, warehouse, and customer service teams. Utilizing order management software and maintaining clear documentation can also help streamline processes and minimize errors, ensuring smooth and timely order fulfillment.

What are the key skills and qualifications needed to thrive as an Order Processing Coordinator, and why are they important?

To thrive as an Order Processing Coordinator, you need strong organizational skills, attention to detail, and experience with order management or supply chain processes, typically supported by a high school diploma or relevant associate degree. Familiarity with enterprise resource planning (ERP) systems, order processing software, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a fast-paced environment.

What is the difference between Order Processing Coordinator vs Customer Service Representative?

AspectOrder Processing CoordinatorCustomer Service Representative
Primary RoleManages order fulfillment, coordinates with logistics, ensures accurate processingHandles customer inquiries, provides support, resolves issues
Required SkillsAttention to detail, organizational skills, knowledge of order systemsCommunication skills, problem-solving, customer service experience
Work EnvironmentOffice setting, logistics or supply chain departmentsCall centers, retail, or service-oriented environments
Common CertificationsNone specific, familiarity with ERP/order management systemsNone specific, customer service certifications optional

The main difference is that the Order Processing Coordinator focuses on managing and coordinating the order fulfillment process, ensuring accuracy and timely delivery. In contrast, the Customer Service Representative primarily interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and focus areas differ significantly.

What cities are hiring for Order Processing Coordinator jobs? Cities with the most Order Processing Coordinator job openings:
What are the most commonly searched types of Order Processing jobs? The most popular types of Order Processing jobs are:
What states have the most Order Processing Coordinator jobs? States with the most job openings for Order Processing Coordinator jobs include:
Infographic showing various Order Processing Coordinator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,839 per year, or $21.6 per hour.
Order Processing Coordinator

Order Processing Coordinator

Cristaux International

Elk Grove Village, IL

Full-time

Posted 7 hours ago


Job description

Company Overview

Founded in 2007, Cristaux International is a fast-growing, creative, and energetic company. We specialize in custom recognition awards and program solutions that help organizations drive success. Obsessed with the art of storytelling, we design and manufacture brand-centric creations that celebrate people and commemorate accomplishments all over the world. Our factory-to-consumer direct approach has given us the ability to bring design concepts to life in the most efficient and timely manner. We challenge customer visions, push the bounds of industry standards, and simply raise the bar on every idea we encounter. We are not a typical 9-5 company. We encourage and welcome out-of-the-box ideas that will pave the path for change and inspire future growth!

Position Overview

We are looking for a personable, energetic, and highly detail-oriented individual to join our team as the Sales Operations Coordinator. This role is an evolution of our Sales + Order Processing function, expanded to include ownership of our eCommerce platform database. You will provide vital support to our sales team and customers while also serving as the primary administrator responsible for maintaining the integrity, accuracy, and growth of our online product catalog.

You will work directly with the Sales + Marketing Manager to process administrative documentation within our CRM and Project Management systems, while also taking the lead on SKU entry, product data management, and platform audits. We seek a highly organized, collaborative individual with a proven track record of navigating across departments to swiftly address internal requests and external inquiries - all while keeping a sharp eye on data quality and customer satisfaction.

This is a unique opportunity for someone with a passion for working in a creative, niche industry, with the ability to support multiple teams including marketing, production, and account management.

Key Responsibilities

Order Entry Support

  • Ensure exceptional customer experiences, fostering satisfaction and loyalty.
  • Serve as a bridge between customers and internal departments, ensuring seamless communication in regards to orders.
  • Engage as a point of contact for lower-tier customers for order renewals and order processing needs.
  • Provide lower-tier customers with creative solutions utilizing our eCommerce store.
  • Input, verify, and transfer customer and account information between the Trello system and Microsoft 365 Dynamics CRM.
  • Interact professionally with customers through written and verbal channels, delivering messaging concisely and professionally.
  • Proactively address customer issues and provide troubleshooting assistance.

ECommerce Platform & Database Management

  • Working closely with our Ecommerce & Sales Support Specialist to monitor additions and subtractions of skus on ecommerce.
  • Serve as the primary administrator for the eCommerce platform database, ensuring data accuracy and completeness across all product listings.
  • Enter new SKUs into the eCommerce platform and internal systems, ensuring all product attributes, descriptions, pricing, and imagery are accurate and complete.
  • Conduct regular audits of the eCommerce platform and internal product database to identify and resolve discrepancies, outdated listings, or missing information.

Qualifications

  • 1-3 years of proven success in B2B sales support, customer service, or eCommerce operations.
  • Hands-on experience with eCommerce platforms and product database management (SKU entry, catalog audits, product data hygiene).
  • Proficiency in ERP and CRM systems; familiarity with Microsoft 365 Dynamics and Trello is a plus.
  • Strong communication, strategic thinking, analytical, and interpersonal skills.
  • Demonstrated ability to collaborate across departments.
  • Familiarity with order management programs.
  • Basic marketing knowledge and experience is desired, but not required.
  • Understanding of the promotional products industry is extremely helpful.
  • An appreciation for design and manufacturing is a plus.
  • Bachelor's Degree preferred.