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Order Processing Assistant Jobs in Chicago, IL (NOW HIRING)

Elite Staffing

Order Processing / Shipping Clerk

Chicago, IL · On-site

$17 - $20/hr

Order Processing / Shipping Clerk Job Duties Include: Process orders and shipments Manage daily ... Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting ...

Sterling Engineering Inc.

Order Specialist

Itasca, IL · On-site

$60K/yr

Process order changes, cancellations, blanket releases, returns, and credits * Serve as a primary contact for order status, tracking, and delivery inquiries * Support inventory planning and assist ...

Order.co

Order Operations Specialist

Chicago, IL · On-site

$22 - $26/hr

Order.co is the System of Action for the Office of the CFO, transforming the way businesses ... * Assist and contribute to process improvement projects within the department and across the ...

LHH US

Order Entry Representative

Broadview, IL

$22 - $23/hr

Enter and process customer orders accurately and efficiently. * Manage order status inquiries and ... Respond to customer inquiries regarding products, pricing, shipments, and order status. * Assist ...

New

LHH US

Order Entry Representative

Broadview, IL

$22 - $23/hr

Enter and process customer orders accurately and efficiently. * Manage order status inquiries and ... Respond to customer inquiries regarding products, pricing, shipments, and order status. * Assist ...

New

Proven IT

Order Coordinator

Tinley Park, IL · On-site

$45K - $60K/yr

Audit and process equipment sales orders, pick-up/move requests via Sales Chain and E-Automate ... Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and ...

JC Schultz Enterprises

Shipping Associate

Batavia, IL · On-site

$18/hr

Maintain organized workstations to facilitate efficient order processing * Assist with restocking as needed * Ensure all shipments meet quality standards and are processed within designated ...

JC Schultz Enterprises

Shipping Associate

Batavia, IL · On-site

$18/hr

Maintain organized workstations to facilitate efficient order processing * Assist with restocking as needed * Ensure all shipments meet quality standards and are processed within designated ...

Amynta Group

Processing Specialist-1

Schaumburg, IL · On-site

Departmental filing, as needed * Assist with phone coverage for reception * Gatekeeper of ... support, in order to remove barriers a candidate may face during recruitment such that each ...

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All JobsOrder Processing JobsOrder Processing Assistant JobsOrder Processing Assistant Jobs in Chicago, IL

Order Processing Assistant information

See Chicago, IL salary details

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How much do order processing assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for order processing assistant in Chicago, IL is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Order Processing Assistant, and why are they important?

To thrive as an Order Processing Assistant, you need strong attention to detail, organizational skills, and basic data entry abilities, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and Microsoft Office Suite is typically required. Effective communication, time management, and problem-solving are essential soft skills for this role. These skills ensure accurate order fulfillment, minimize errors, and contribute to efficient workflow and customer satisfaction.

What does an Order Processing Assistant do?

An Order Processing Assistant is responsible for handling and managing customer orders within a company. This role involves entering order details into systems, verifying information for accuracy, coordinating with other departments to ensure timely fulfillment, and resolving any issues related to orders. They often communicate with customers to provide updates and answer inquiries about their orders. Attention to detail and strong organizational skills are important for success in this position.

What is the difference between Order Processing Assistant vs Customer Service Representative?

AspectOrder Processing AssistantCustomer Service Representative
Primary RoleHandles order entry, processing, and trackingAddresses customer inquiries, complaints, and support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentOffice setting, warehouse, or onlineCall centers, retail stores, or online support
Industry UsageRetail, logistics, manufacturingRetail, telecommunications, service industries

While both roles involve interacting with customers and supporting business operations, the Order Processing Assistant primarily focuses on managing and processing orders, ensuring accurate and timely fulfillment. In contrast, the Customer Service Representative handles customer inquiries, resolves issues, and provides support. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are some common challenges faced by Order Processing Assistants, and how can they be managed effectively?

Order Processing Assistants often encounter challenges such as managing high volumes of orders during peak seasons, handling last-minute changes or cancellations, and ensuring accurate data entry to prevent errors. Effective time management, attention to detail, and strong communication skills are essential to address these challenges. Utilizing order management software and maintaining close collaboration with sales, warehouse, and customer service teams can help streamline processes and ensure customer satisfaction.
What are the most commonly searched types of Order Processing jobs in Chicago, IL? The most popular types of Order Processing jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Order Processing Assistant jobs? Cities near Chicago, IL with the most Order Processing Assistant job openings:
Order Processing Assistant jobs near you
Order Processing & Sales Support Specialist

Order Processing & Sales Support Specialist

Europa Eyewear

Vernon Hills, IL • On-site

$15 - $20/hr

Full-time

Posted 19 days ago

Job description

Rolle Description

The Order Processing & Sales Support Specialist plays a critical role in ensuring the accurate and efficient processing of sales orders, invoicing, and account management. This position requires strong attention to detail, organizational skills, and the ability to work in a fast-paced environment. The specialist will be responsible for handling EYEREP orders, processing key account reorders, assisting with customer accounts, and supporting sales operations.

Europa is committed to empowering independent-thinking eyecare professionals with unique, high-quality, independent eyewear brands and partner-first support. We are equally committed to empowering our own team, ensuring they have the support, freedom, and opportunities to grow. Through collaborative partnerships, we help our customers grow and succeed, fostering a community of shared vision.

Key Responsibilities

Order Processing & Invoicing

  • Process EYEREP orders submitted by sales representatives, ensuring accuracy in pricing, promotions, and commissions.
  • Review each EYEREP order for:
    • Backorders and necessary adjustments.
  • Promotional pricing, no-charge frames, and special promotional commissions.
  • Process daily reorders for key accounts.
  • Select and invoice all orders from multiple channels (phone, web, EYEREP), following a two-step process:
    • Order Selection: Identify individual orders and add necessary cases.
    • Batch Invoicing: Process orders in batches (approximately 7 batches per day, each containing ~150 orders).
  • Manage monthly backorders, selecting and invoicing backorder shipments (ranging from 500-3,000 orders per month).
  • Process daily credits Southware accounting software, ensuring each credit request is selected and invoiced in batch processing for the first three weeks of each month.

Account & Customer Support

  • Assist in setting up new customer accounts, collaborating with the appropriate teams.
  • Help maintain Customer Master & Price Lock-in databases, ensuring pricing accuracy and compliance.
  • Assist with sales support tasks as needed.
  • Support customer service by handling inquiries and resolving issues as required.

Returns & Buyback Management

  • Track and maintain a count of returned Buyback frames.
  • Assist in processing and reconciling return transactions.

Additional Responsibilities

  • Provide support for rebills and account adjustments.
  • Assist with miscellaneous projects that arise in daily operations.
  • Collaborate with other team members to streamline workflows and improve process efficiency.

Required Qualifications

  • High school diploma or equivalent required.
  • Experience in order processing, invoicing, and credit management preferred.
  • Strong attention to detail and ability to manage high-volume transactions.
  • Proficiency in Southware or similar accounting/order management software.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and ability to handle customer service inquiries.
  • Excellent communication and collaboration skills to work effectively with sales reps and internal teams.

Work Location

Full-time onsite position based at our Vernon Hills, IL Headquarters