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Order Processing Assistant Jobs in Wisconsin (NOW HIRING)

AprilAire

Order Management Specialist

Madison, WI · Hybrid

$19.75 - $26.25/hr

Monitor open ("A-Status") order report to ensure timely resolution of order processing and ... Respond/resolve customer inquiries/complaints * Assist with incoming customer service calls and web ...

AprilAire

Order Management Specialist

Madison, WI · Hybrid

$19.75 - $26.25/hr

Monitor open ("A-Status") order report to ensure timely resolution of order processing and ... Respond/resolve customer inquiries/complaints * Assist with incoming customer service calls and web ...

Zoro

Customer Service Associate

Janesville, WI · On-site

$18.25/hr

Order Processing: Assist customers with placing orders, tracking shipments, processing returns, and managing account information. * Resource Knowledge: Develop a comprehensive understanding of our ...

Phelps Industries LLC

Processing Dumper

Janesville, WI · On-site

Position Summary: Process Dumper is responsible for maintaining product identification and ... Organize and keep product in order. * Remove trash and general housekeeping. * Assist in cold-room ...

Amazon

Process Assistant, RSR

Menomonie, WI · On-site

Our entire business works hard to delight our customers - from the second an order is placed online ... Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this ...

Phelps Industries INC

Processing Dumper

Janesville, WI · On-site

Position Summary: Process Dumper is responsible for maintaining product identification and ... Organize and keep product in order. * Remove trash and general housekeeping. * Assist in cold-room ...

Phelps Industries LLC

Processing Dumper

Janesville, WI · On-site

Position Summary: Process Dumper is responsible for maintaining product identification and ... Organize and keep product in order. * Remove trash and general housekeeping. * Assist in cold-room ...

Apply Early

Permobil

Order Selector

New Berlin, WI · On-site

$17/hr

Order Selector Permobil has a position open for a Order Selector * Pay Range: $17.00 per hour ... Process material substitution or inventory adjustments with purchasing group. * Assist in daily ...

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All JobsOrder Processing Assistant JobsOrder Processing Assistant Jobs in Wisconsin

Order Processing Assistant information

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$29

How much do order processing assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for order processing assistant in Wisconsin is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Order Processing Assistant, and why are they important?

To thrive as an Order Processing Assistant, you need strong attention to detail, organizational skills, and basic data entry abilities, often supported by a high school diploma or equivalent. Familiarity with order management systems, inventory software, and Microsoft Office Suite is typically required. Effective communication, time management, and problem-solving are essential soft skills for this role. These skills ensure accurate order fulfillment, minimize errors, and contribute to efficient workflow and customer satisfaction.

What does an Order Processing Assistant do?

An Order Processing Assistant is responsible for handling and managing customer orders within a company. This role involves entering order details into systems, verifying information for accuracy, coordinating with other departments to ensure timely fulfillment, and resolving any issues related to orders. They often communicate with customers to provide updates and answer inquiries about their orders. Attention to detail and strong organizational skills are important for success in this position.

What is the difference between Order Processing Assistant vs Customer Service Representative?

AspectOrder Processing AssistantCustomer Service Representative
Primary RoleHandles order entry, processing, and trackingAddresses customer inquiries, complaints, and support
Skills & CertificationsBasic computer skills, familiarity with order management systemsCommunication skills, problem-solving, customer service training
Work EnvironmentOffice setting, warehouse, or onlineCall centers, retail stores, or online support
Industry UsageRetail, logistics, manufacturingRetail, telecommunications, service industries

While both roles involve interacting with customers and supporting business operations, the Order Processing Assistant primarily focuses on managing and processing orders, ensuring accurate and timely fulfillment. In contrast, the Customer Service Representative handles customer inquiries, resolves issues, and provides support. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are some common challenges faced by Order Processing Assistants, and how can they be managed effectively?

Order Processing Assistants often encounter challenges such as managing high volumes of orders during peak seasons, handling last-minute changes or cancellations, and ensuring accurate data entry to prevent errors. Effective time management, attention to detail, and strong communication skills are essential to address these challenges. Utilizing order management software and maintaining close collaboration with sales, warehouse, and customer service teams can help streamline processes and ensure customer satisfaction.
What are the most commonly searched types of Order Processing jobs in Wisconsin? The most popular types of Order Processing jobs in Wisconsin are:
What cities in Wisconsin are hiring for Order Processing Assistant jobs? Cities in Wisconsin with the most Order Processing Assistant job openings:
Order Processing Assistant jobs near you
Infographic showing various Order Processing Assistant job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $38,899 per year, or $18.7 per hour.
Order Management Specialist

Order Management Specialist

AprilAire

Madison, WI • Hybrid

$19.75 - $26.25/hr

Full-time

Posted 16 days ago

Job description

Overview

AprilAire is a growing Madison-based company and an industry leading provider of healthy air solutions. We believe everyone deserves healthy air. You will join a team of professionals who are passionate, customer focused, adaptable, and leading the way for new HVAC technologies and innovative thinking. We are proud to have products in over 7 million homes and look forward to our continued success. Give your career a breath of fresh air today and consider joining our team! 

We are currently seeking someone who has a great eye for detail and a customer service focused attitude as a Customer Service and Order Management Specialist!

Shift: Monday-Friday 8:15am-5pm (no weekends!) (earlier shifts are based on seniority). 

Compensation: Competitive pay & benefits with fun team activities during the year 

Location:  130 S. Ingersoll Madison, Wisconsin 53703 (near UW-Madison campus and free parking)

Work style: If you meet performance metrics, this role has the opportunity to work from home one day per week.

Career Opportunity: This role is a good fit for someone looking to build their career with our customers and move into further sales (external or internal), marketing, or more! This role is a key pipeline to other areas of our business. 


Responsibilities

Your day will include: 

  • Performs accurate and timely entry of customer purchase orders into ERP system.
    • Reviews orders for completeness of specifications, quantity, pricing as well as customer account for other special agreements.
    • Maintains customer specific notes to ensure proper handling of orders.
    • Develops and maintains in-depth knowledge of customer classifications, products, pricing, and shipping methods.
    • Create new ship to and bill to addresses within software as needed.
    • Maintains customer database.
    • Maintains special price program (Kardex) for customers with special pricing.
    • Enters debit and credit memos.
  • Monitor open (“A-Status”) order report to ensure timely resolution of order processing and communicate pertinent information as necessary.
    • Perform research, determine root cause analysis, and make recommendations to management/sales to implement improved process to reduce “A-Status” orders.
    • Coordinate with Sales and Distributors via phone and email to take appropriate steps to resolve open order/account issues. (Ex: pricing, quantity discrepancy, request revised PO, etc.)
  • Manage email mailbox correspondence to provide support on:
    • Pricing requests
    • PO management
    • Logistic coordination, order/tracking status, generate packing slips/bill of lading
    • Literature requests
    • Post order support, no charge/replacement orders, coordination with manufacturing, data verification (warranty claims, order history)
    • Investigate unresolved short payments
    • Respond/resolve customer inquiries/complaints
  • Assist with incoming customer service calls and web chat responses.

Qualifications

If the below says, "Me!", apply today:

  • Confidence in speaking with customers while accurately documenting details in our system.

  • Exceptional customer service skills—you show empathy, curiosity, and approachability in every interaction.

  • Comfort working with Microsoft Word, Excel, and other office software to keep things organized and efficient.

  • A natural ability to dig into the numbers and use your detail-oriented mindset to uncover insights.

  • Strong critical thinking skills to work through and resolve unique customer orders.

  • Commitment to meeting and maintaining key metrics, ensuring the team consistently delivers on business goals.

  • Technical agility—able to work across multiple tabs and triple monitors without losing focus.

  • Bonus points: Experience with AS400 is a huge plus!


LinkedIn Tag
Claudine Baccheschi #LI-CB1Qualifications:

If the below says, "Me!", apply today:

  • Confidence in speaking with customers while accurately documenting details in our system.

  • Exceptional customer service skills—you show empathy, curiosity, and approachability in every interaction.

  • Comfort working with Microsoft Word, Excel, and other office software to keep things organized and efficient.

  • A natural ability to dig into the numbers and use your detail-oriented mindset to uncover insights.

  • Strong critical thinking skills to work through and resolve unique customer orders.

  • Commitment to meeting and maintaining key metrics, ensuring the team consistently delivers on business goals.

  • Technical agility—able to work across multiple tabs and triple monitors without losing focus.

  • Bonus points: Experience with AS400 is a huge plus!

Education:UNAVAILABLEEmployment Type: FULL_TIME

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