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Order Entry Jobs in Raleigh, NC (NOW HIRING)

Customer Service Rep (08932)

Morrisville, NC · On-site

$15 - $20.25/hr

Company Description Job Description Job Duties * Uphold Dominos standards of grooming, uniform, and appearance * Promote pizza products, specials, and promotions * Receive cross-training for

Customer Service Specialist

Durham, NC · On-site

$16.50 - $21.75/hr

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their

Customer Service Specialist

Durham, NC · On-site

$16.50 - $21.75/hr

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their

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Order Entry information

See Raleigh, NC salary details

$10

$19

$28

How much do order entry jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for order entry in Raleigh, NC is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Order Entry vs Customer Service Representative?

AspectOrder EntryCustomer Service Representative
Primary RoleInputting and processing customer ordersHandling customer inquiries, complaints, and support
Required SkillsData entry, attention to detail, basic computer skillsCommunication, problem-solving, interpersonal skills
Work EnvironmentOffice, warehouse, or call centerOffice, call center, retail
Common CertificationsNone typically required, but familiarity with ERP systemsNone typically required, but customer service training beneficial

Order Entry focuses on accurately recording customer orders, while Customer Service Representatives handle a broader range of customer interactions. Both roles often work in similar environments and may require overlapping skills, but their core responsibilities differ significantly.

What Are Order Entry Jobs?

An order entry specialist is a customer-facing position in which you take purchase orders from each customer or salesperson and accurately input them into a computer database. Responsibilities include working closely with other departments such as sales, manufacturing, and shipping to maintain order accuracy and track the availability of each product. You then ensure they fulfill each order promptly. Duties include collecting orders over the phone, through email, and occasionally on paper and problem-solving, which often includes clarifying orders with salespeople who did not write information down entirely or correctly. You also follow orders through to fulfillment, answering any questions that may delay processing. You can often work this job in a remote setting.

What are order entry jobs?

Order entry jobs involve processing and inputting customer orders into a company's system, ensuring accuracy and timely fulfillment. People in these roles typically handle data entry, verify order details, communicate with customers or internal teams, and may resolve any discrepancies or issues related to orders. These positions are common in industries like retail, manufacturing, and distribution, and require good attention to detail, computer skills, and sometimes customer service experience. Order entry specialists play a vital role in ensuring smooth operations and customer satisfaction.

What are some common challenges faced in an Order Entry role and how can they be managed?

Order Entry professionals often encounter challenges such as handling high volumes of orders accurately and meeting tight deadlines. Managing discrepancies in order information or resolving issues with incomplete data from customers can also be frequent obstacles. Effective communication skills, attention to detail, and proficiency with order management systems are key to overcoming these challenges. Regular collaboration with sales, customer service, and logistics teams helps ensure smooth order processing and customer satisfaction.

What are the key skills and qualifications needed to thrive as an Order Entry Specialist, and why are they important?

To thrive as an Order Entry Specialist, you need strong attention to detail, accuracy in data entry, and familiarity with order processing procedures, often supported by a high school diploma or equivalent. Experience with enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and proficiency in Microsoft Office are typically required. Excellent organizational skills, clear communication, and the ability to multitask effectively set top performers apart. These skills ensure orders are processed correctly and efficiently, minimizing errors that could impact customer satisfaction and business operations.
What are the most commonly searched types of Order Entry jobs in Raleigh, NC? The most popular types of Order Entry jobs in Raleigh, NC are:
What are popular job titles related to Order Entry jobs in Raleigh, NC? For Order Entry jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Order Entry jobs? Cities near Raleigh, NC with the most Order Entry job openings:
Customer Service Rep(08947) - 8551 Hwy 56 West

Customer Service Rep(08947) - 8551 Hwy 56 West

Domino's Franchise

Louisburg, NC • On-site

$14.25 - $19.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Domino's rating

4.9

Company rating: 4.9 out of 10

Based on 1,876 frontline employees who took The Breakroom Quiz

18th of 22 rated food delivery companies


Job description

Job Description
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
  • Exhibit a sense of urgency when answering store phone lines or helping carryout customers
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun
  • To have transportation to and from work to be able to be on time to scheduled shifts

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US