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Order Entry Csr Jobs (NOW HIRING)

Job Title: Order Entry Representative The order entry representative provides comprehensive ... Strong customer service mindset with proven problem-solving abilities. * Comfort using computers ...

Order Entry Specialist

Naperville, IL · On-site

$24.70 - $28.60/hr

Order Entry / Invoicing / Customer Service Representative We are seeking a detail-oriented Order Entry / Invoicing / Customer Service Representative t o join a growing team in Naperville, Illinois ...

New

Customer Service Representative (PT-Seasonal)

Eagan, MN · On-site

$14.25 - $18.25/hr

We're seeking a Customer Service Representative (PT-Seasonal) who's ready to put your skills to ... WHAT YOU'LL ACCOMPLISH Order Entry & Customer Support Ensure orders are accurate, complete, and ...

The Commercial Order Entry Representative is responsible for accurately processing customer ... Provide professional and responsive customer service by phone and email to internal and external ...

Now Hiring for a Customer Service Rep./Order Entry Specialist! book here for more info! The Order Entry Specialist provides administrative and clerical support by accurately processing customer ...

Customer Service Representative

Vineland, NJ · On-site

$16 - $21.50/hr

CUSTOMER SERVICE REPRESENTATIVE "Come build a Career with our Growing, Fast-Paced, Customer-Focused ... order entry, customer complaints, pricing, samples, ECO notifications, and credit requests.

The Order Entry Representative partners with field Sales to enable purchases of Cadwell products ... Pleasant, positive, patient, and helpful customer service skills * Communicate clearly and ...

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Order Entry Csr information

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$13

$20

$28

How much do order entry csr jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for order entry csr in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What does an Order Entry CSR do?

An Order Entry Customer Service Representative (CSR) is responsible for processing customer orders accurately and efficiently, often using specialized software or databases. They communicate with customers to confirm order details, resolve any issues, and ensure that information is entered correctly for fulfillment and shipping. Additionally, they may coordinate with other departments such as sales, logistics, and accounting to track orders and provide updates to customers. Strong attention to detail, communication skills, and the ability to handle multiple tasks are essential for this role.

What are the key skills and qualifications needed to thrive as an Order Entry CSR?

To thrive as an Order Entry Customer Service Representative (CSR), you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management software, CRM systems, and basic Microsoft Office applications is typically required. Exceptional communication, organizational skills, and the ability to handle pressure help CSRs stand out. These skills are crucial to ensure accurate order processing, customer satisfaction, and efficient workflow management.

What are some common challenges faced by Order Entry CSRs, and how can they effectively manage high-volume workloads?

Order Entry Customer Service Representatives (CSRs) often encounter high volumes of customer orders, especially during peak business periods. Managing accuracy while inputting data quickly and handling multiple requests simultaneously can be challenging. Effective strategies include staying organized, utilizing order management software efficiently, and maintaining clear communication with both customers and internal teams to resolve discrepancies promptly. Regular training and familiarity with company products and processes also help CSRs keep errors to a minimum and maintain a high level of customer satisfaction.

What is the difference between Order Entry Csr vs Customer Service Representative?

AspectOrder Entry CsrCustomer Service Representative
Primary RoleProcessing and entering customer orders accuratelyHandling customer inquiries, complaints, and support
Skills & CertificationsData entry, basic computer skills, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentOffice setting, order processing departmentsCall centers, retail, or office settings
Industry UsageLogistics, manufacturing, wholesaleRetail, service, and sales industries

While both roles involve customer interaction, Order Entry Csr primarily focuses on accurately processing orders, whereas Customer Service Representative handles broader customer inquiries and support. The roles often overlap in skills like communication and computer proficiency, but their core responsibilities differ based on the nature of customer engagement.

What cities are hiring for Order Entry Csr jobs?

Cities with the most Order Entry Csr job openings:

What states have the most Order Entry Csr jobs?

States with the most job openings for Order Entry Csr jobs include:

What are popular job titles related to Order Entry Csr jobs?

For Order Entry Csr jobs, the most frequently searched job titles are:

Infographic showing various Order Entry Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,621 per year, or $20 per hour.

Customer Service Representative

Vineland, NJ

$16 - $21.50/hr

Full-time

Posted 21 days ago


Key responsibilities

  • Respond to customer inquiries and complaints via email and/or phone within specified timeframes.

  • Process customer orders, requests for samples, quotes, and drawings, and provide order confirmations within 24 business hours.

  • Support account management by maintaining existing revenue, identifying business risks, and promoting new products to increase company revenue.


Job description

CUSTOMER SERVICE REPRESENTATIVE

“Come build a Career with our Growing, Fast-Paced, Customer-Focused Company that fosters Training & Professional Development!”

Are you a Business Service professional looking for a new challenge and an exciting opportunity to advance your knowledge, skills and career in a great working environment? Would you like to have a job that rewards performance and offers competitive compensation and benefits? 

We are looking for a hardworking and enthusiastic Customer Service Representative to join our team and help us drive Operational Excellence throughout our network. 

THE ROLE

Service & Responsiveness

  • Understand customer expectations; maintain and improve service levels within assigned customer base.
  • Respond in a timely manner to customers via email and/or phone.
  • Provide order confirmations within 24 business hours.
  • Process customer complaints within 24 hours.

Maintain Existing Revenue and Profit

  • Maintain existing revenue and profit within current assigned customer base.
  • Support account managers and provide proactive daily management of customers business.
  • Process requests for samples, quotes, and drawings within customer expectation.
  • Provide responsive and reliable service to customers as both the main Customer Service Representative (CSR) as well as the assigned back up.
  • Identify and communicate business at risk; work with internal team to resolve issues and mitigate lost business.

Process & Quality

  • Access and adhere to department Standard Operating Procedures (SOP’s) for daily process and procedures, including but not limited to, order entry, customer complaints, pricing, samples, ECO notifications, and credit requests.
  • Complete workflow approval of acceptance of changed and/or new Customer Service SOP’s.
  • Utilize internal escalation process for business at risk and all other situations that would apply.
  • Increase system proficiency and become a power user in the Enterprise Resource Planning Software, IQMS and the Customer Relationship Management system, SDFC. 
  • Drive to reduce CSR created errors and errors that result in parts being returned or credit being issued.

Increase Revenue through Projects

  • Proactively promote new products to customers.
  • Obtain a clear understanding of products and capabilities for all Comar facilities. 
  • Provide reliable responses to customer inquiries.
  • Enter, process, and close won Salesforce (SFDC) projects for an increase in business or a new product for existing customers.
  • Increase company revenue within current assigned customer base.

Total Process Improvement (TPI 3) / Continuous Improvement

  • Participate within a TPI 3 team. 
  • Provide Voice of Customer (VOC) feedback within the project(s).
  • Participate in self-development training. 

WE ARE LOOKING FOR:

  • A high school diploma or equivalent and 3+ years of professional Customer Service experience in a manufacturing, logistics, or distribution environment. 

Preferred: 

  • Previous experience with Salesforce and/or IQMS.
  • Familiarity with the Plastics Industry.

Do You Have…?

  • A high level of interpersonal and communication skills to work across functional and organizational lines as well as communicate to external customers and constituents.
  • Comfortable with the use of computers and other electronic media including an understanding of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. 
  • Ability to organize and prioritize work to meet strict deadlines.

If the answer is YES, don’t delay, Apply Today!