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Order Entry Csr Jobs in Kansas (NOW HIRING)

Order Entry Representative

Lenexa, KS ยท On-site

$19 - $21/hr

Job Title: Order Entry Representative The order entry representative provides comprehensive ... Strong customer service mindset with proven problem-solving abilities. * Comfort using computers ...

Order Entry Representative

Lenexa, KS ยท On-site

$19 - $21/hr

Job Title: Order Entry Representative The order entry representative provides comprehensive ... Strong customer service mindset with proven problem-solving abilities. * Comfort using computers ...

Order Entry Clerk

Beloit, KS ยท On-site

$15.75 - $19/hr

Order Entry Clerk The role of this position is to communicate with customers about their orders as ... Individuals in this career are highly organized and should have knowledge of customer service ...

Customer Service Representative

Bel Aire, KS ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Location: Bel Aire, KS, 67226 Position Type: Full-Time About the ... Proficiency in Microsoft Office and the ability to learn ERP, order-entry, and other business ...

Customer Service Representative

Bel Aire, KS ยท On-site

$15.75 - $21.25/hr

Customer Service Representative Location: Bel Aire, KS, 67226 Position Type: Full-Time About the ... Proficiency in Microsoft Office and the ability to learn ERP, order-entry, and other business ...

Order Entry Clerk

Beloit, KS ยท On-site

$15.75 - $19/hr

An order entry clerk handles all incoming orders and provides the customer with information about ... Individuals in this career are highly organized and should have knowledge of customer service ...

Order Entry Clerk

Beloit, KS ยท On-site

$15.75 - $19/hr

An order entry clerk handles all incoming orders and provides the customer with information about ... Individuals in this career are highly organized and should have knowledge of customer service ...

Order Entry Clerk

Beloit, KS ยท On-site

$15 - $20/hr

An order entry clerk handles all incoming orders and provides the customer with information about ... Individuals in this career are highly organized and should have knowledge of customer service ...

Order Entry Technician

Lenexa, KS ยท On-site

$16 - $19/hr

... customer service satisfaction Review and ensure all orders are complete before routing to order ... with Billing Representatives to manage and process pending order claims Researches missing ...

Order Entry Technician

Lenexa, KS ยท On-site

$16 - $19/hr

... customer service satisfaction * Review and ensure all orders are complete before routing to order ... Works closely with Billing Representatives to manage and process pending order claims * Researches ...

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Order Entry Csr information

What does an Order Entry CSR do?

An Order Entry Customer Service Representative (CSR) is responsible for processing customer orders accurately and efficiently, often using specialized software or databases. They communicate with customers to confirm order details, resolve any issues, and ensure that information is entered correctly for fulfillment and shipping. Additionally, they may coordinate with other departments such as sales, logistics, and accounting to track orders and provide updates to customers. Strong attention to detail, communication skills, and the ability to handle multiple tasks are essential for this role.

What are the key skills and qualifications needed to thrive as an Order Entry CSR?

To thrive as an Order Entry Customer Service Representative (CSR), you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management software, CRM systems, and basic Microsoft Office applications is typically required. Exceptional communication, organizational skills, and the ability to handle pressure help CSRs stand out. These skills are crucial to ensure accurate order processing, customer satisfaction, and efficient workflow management.

What are some common challenges faced by Order Entry CSRs, and how can they effectively manage high-volume workloads?

Order Entry Customer Service Representatives (CSRs) often encounter high volumes of customer orders, especially during peak business periods. Managing accuracy while inputting data quickly and handling multiple requests simultaneously can be challenging. Effective strategies include staying organized, utilizing order management software efficiently, and maintaining clear communication with both customers and internal teams to resolve discrepancies promptly. Regular training and familiarity with company products and processes also help CSRs keep errors to a minimum and maintain a high level of customer satisfaction.

What is the difference between Order Entry Csr vs Customer Service Representative?

AspectOrder Entry CsrCustomer Service Representative
Primary RoleProcessing and entering customer orders accuratelyHandling customer inquiries, complaints, and support
Skills & CertificationsData entry, basic computer skills, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentOffice setting, order processing departmentsCall centers, retail, or office settings
Industry UsageLogistics, manufacturing, wholesaleRetail, service, and sales industries

While both roles involve customer interaction, Order Entry Csr primarily focuses on accurately processing orders, whereas Customer Service Representative handles broader customer inquiries and support. The roles often overlap in skills like communication and computer proficiency, but their core responsibilities differ based on the nature of customer engagement.

What cities in Kansas are hiring for Order Entry Csr jobs?

Cities in Kansas with the most Order Entry Csr job openings:

Infographic showing various Order Entry Csr job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Office Administrative and Customer Support - Customer Care Representative

Lenexa, KS โ€ข On-site

Tricehealthcare
51 - 200 employees

$15 - $20.50/hr

Other

Re-posted 22 days ago


Job description

Key Responsibilities:
Enter orders as they are received via fax, email and/or phone as assigned by management; perform quality verification of customer shipping information, order details, and pricing.
Answer customer calls through a phone queue in a professional and timely manner.
Update customer information (e.g. address, billing information, etc.) and submit the information to the Data Maintenance group.
Reallocate products to ship from other warehouses as necessary.
Update customers with product availability information.
Respond to customer inquiries via email and phone in a professional manner; provide information within the area of assignment in an efficient and timely manner.
Document customer complaints in the ERP system in a timely manner to ensure customer satisfaction and problem resolution of service/product.
Provide internal customer support for field sales personnel.
Respond to and maintain customer service email folder
Utilize different resources as needed in Thermo Fisher Scientific's intranet.
Perform all the essential functions of the Order Entry Representative.
Perform other duties as assigned.
Report any actual or potential safety hazards to the Supervisor, Human Resources, Safety Specialist or Senior Management.
A Customer Service Representative (CSR) who has demonstrated the capacity for increased responsibility, based on mastery of the essential job functions, and superior performance, based on productivity and quality evaluations, may be considered advancement and add the following functions as necessary to meet the needs of the business:
Act as a mentor to and provide support to less senior CSRs. Create deliveries and print invoices. Allocate products for backorders. Maintain fax server database. Respond to customer service voicemail and email requests for information including document requests for technical documents. Prepare daily/weekly reports as requested by management.
Minimum Requirements/Qualifications:
Must have a high school degree or equivalent from an accredited institution
Possess good communication, writing, and problem-solving skills.
Possess basic knowledge in math and ability to read.
At least one year inbound call center / customer service experience.
Must have previous experience with Word, Outlook and Excel. Responsible for assisting the customers order entry, customer inquiries, and general data entry and reception.
Additional Sills: Skills:
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