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Order Entry Csr Jobs in Kansas (NOW HIRING)

Omni Aerospace Inc

Customer Service Rep

Wichita, KS · On-site

$14.25 - $19.50/hr

... order entry, reports, and inquiries that will provide customer details for answering customers ... Coordinate RFQ's, Long Term Pricing Agreements that are routed directly through Customer Service to ...

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Order Entry Csr information

What does an Order Entry CSR do?

An Order Entry Customer Service Representative (CSR) is responsible for processing customer orders accurately and efficiently, often using specialized software or databases. They communicate with customers to confirm order details, resolve any issues, and ensure that information is entered correctly for fulfillment and shipping. Additionally, they may coordinate with other departments such as sales, logistics, and accounting to track orders and provide updates to customers. Strong attention to detail, communication skills, and the ability to handle multiple tasks are essential for this role.

What are the key skills and qualifications needed to thrive as an Order Entry CSR?

To thrive as an Order Entry Customer Service Representative (CSR), you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management software, CRM systems, and basic Microsoft Office applications is typically required. Exceptional communication, organizational skills, and the ability to handle pressure help CSRs stand out. These skills are crucial to ensure accurate order processing, customer satisfaction, and efficient workflow management.

What are some common challenges faced by Order Entry CSRs, and how can they effectively manage high-volume workloads?

Order Entry Customer Service Representatives (CSRs) often encounter high volumes of customer orders, especially during peak business periods. Managing accuracy while inputting data quickly and handling multiple requests simultaneously can be challenging. Effective strategies include staying organized, utilizing order management software efficiently, and maintaining clear communication with both customers and internal teams to resolve discrepancies promptly. Regular training and familiarity with company products and processes also help CSRs keep errors to a minimum and maintain a high level of customer satisfaction.

What is the difference between Order Entry Csr vs Customer Service Representative?

AspectOrder Entry CsrCustomer Service Representative
Primary RoleProcessing and entering customer orders accuratelyHandling customer inquiries, complaints, and support
Skills & CertificationsData entry, basic computer skills, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentOffice setting, order processing departmentsCall centers, retail, or office settings
Industry UsageLogistics, manufacturing, wholesaleRetail, service, and sales industries

While both roles involve customer interaction, Order Entry Csr primarily focuses on accurately processing orders, whereas Customer Service Representative handles broader customer inquiries and support. The roles often overlap in skills like communication and computer proficiency, but their core responsibilities differ based on the nature of customer engagement.

What cities in Kansas are hiring for Order Entry Csr jobs?

Cities in Kansas with the most Order Entry Csr job openings:

Infographic showing various Order Entry Csr job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Parsons, KS

Mike Carpino Ford, Inc
11 - 50 employees
Learn more about Mike Carpino Ford, Incexternal

$15/hr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Join a family-owned and operated dealership known for exceptional service and community values for over 20 years. Mike Carpino Ford Parsons is looking for a friendly, organized Customer Service Representative to support both our front desk and parts/service department. This hybrid role is perfect for someone who enjoys helping people and takes pride in keeping daily operations running smoothly. 

Key Responsibilities:

Front Desk/Administrative Duties

  • Greet customers warmly and maintain a clean, welcoming dealership environment
  • Answer incoming calls, direct them to correct department, and take accurate messages
  • Process payments for customers
  • Handle administrative duties such as filing, scanning, scheduling, and data entry
  • Prepare and reconcile daily deposits as needed
  • Create, review, and process invoices accurately as needed
  • Maintain accurate records and documentation for customer-facing transactions
  • Support the accounting and service departments with basic clerical tasks

Parts/Service Representative Duties

  • Schedule service appointments for customers
  • Assist customers and technicians in identifying and ordering correct parts
  • Look up parts pricing and availability
  • Create and process parts invoices, special orders, and returns
  • Maintain organized parts storage
  • Provide concierge support for all owner inquiries to assure customer needs are handled to best abilities.
  • Establish follow up time
  • Obtain customer and vehicle information
  • Verify that the final invoice reconciles with the work performed on the repair order

Qualifications

  • Strong customer service and communication skills
  • Ability to multitask while staying organized and detail-oriented
  • Previous administrative, receptionist, retail, or automotive parts/service experience is helpful but not required
  • Positive attitude, reliability, and willingness to learn
  • A desire for a long-term career with a growing organization
  • Computer skills and willingness to learn new programs
  • Ability to learn new technology and repair and service procedures and specifications
  • Ability to lift 50 pounds and work on your feet for extended periods of time
  • High school diploma or equivalent

Compensation & Benefits

  • Entry-level position starting at $15/hour with opportunity for pay increase after 90-day performance evaluation
  • Health Insurance
  • PTO
  • Holidays
  • 401(K)
  • Professional Development Assistance
  • Tuition Reimbursement

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.