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Order Entry Csr Jobs in Ohio (NOW HIRING)

BASCO GROUP

Technical Order Entry / Customer Service Representative The Technical Order Entry / Customer Service Representative is responsible for accurately entering complex glass orders, managing customer ...

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

... representative to join our team! You will be responsible for helping our long standing customers by providing order entry and tracking, product and service information, resolving technical issues ...

REP SOURCE LTD

Data Entry / Customer Service

Pataskala, OH · On-site

$15.50 - $21/hr

... representative to join our team! You will be responsible for helping our long standing customers by providing order entry and tracking, product and service information, resolving technical issues ...

People First

CSR/Order Entry

Mason, OH · On-site

$17 - $20/hr

Customer Service Representative Customer service representatives are responsible for assisting customers with product information and provide order status through phone and email. Duties: * Provide ...

Robert Half

Customer Service Representative

Akron, OH · On-site

$21/hr

We are looking for a Customer Service Representative to join a manufacturing team in Akron, Ohio in ... Experience with order entry, customer support, and handling inbound or outbound customer ...

Green Circle Growers

Customer Service Rep

Oberlin, OH · On-site

$15 - $20.50/hr

The Customer Service Representative supports the Sales team in meeting growth goals by corresponding with customers, order entry, and facilitating orders. This role ensures the successful completion ...

Keltec

Order Entry Associate

Hudson, OH · On-site

$16 - $20.75/hr

We combine OEM-equivalent quality, engineering expertise, and outstanding customer service to deliver reliable solutions that customers can trust. Summary: The Order Entry Clerk is responsible solely ...

pca

Senior Customer Service Representative

Newark, OH · On-site

$17.75 - $24.25/hr

The Senior Customer Service Representative is responsible for providing superior service to ... Previous experience using an automated order entry system. KNOWLEDGE, SKILLS & ABILITIES: Strong ...

Trilogy Health Services

Order Entry Technician

Hilliard, OH · On-site

$16 - $19.25/hr

... customer services solutions. • Other duties as assigned. Qualifications Education: High School / GED Experience: 1-3 years Licenses and Certifications Board Licensed and/or Certified Pharmacy ...

Synchrony Pharmacy

Order Entry Technician

Hilliard, OH · On-site

$16 - $19.25/hr

Synchrony Pharmacy Order Entry Technician This posting is part of our future-talent pipeline for an ... Answers phone calls from customers and provides customer services solutions. * Other duties as ...

IMCD

Order Entry Specialist

Westlake, OH · On-site

$16.25 - $21/hr

Order Entry Specialist This role will report into the Westlake Office. IMCD is creating a world of ... One year of experience in customer service or data entry role. * Knowledge, Skills & Abilities

Keltec

Order Entry Associate

Hudson, OH · On-site

$16 - $20.75/hr

We combine OEM-equivalent quality, engineering expertise, and outstanding customer service to deliver reliable solutions that customers can trust. Summary: The Order Entry Clerk is responsible solely ...

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All JobsOrder Entry Csr JobsOrder Entry Csr Jobs in Ohio

Order Entry Csr information

What does an Order Entry CSR do?

An Order Entry Customer Service Representative (CSR) is responsible for processing customer orders accurately and efficiently, often using specialized software or databases. They communicate with customers to confirm order details, resolve any issues, and ensure that information is entered correctly for fulfillment and shipping. Additionally, they may coordinate with other departments such as sales, logistics, and accounting to track orders and provide updates to customers. Strong attention to detail, communication skills, and the ability to handle multiple tasks are essential for this role.

What are the key skills and qualifications needed to thrive as an Order Entry CSR?

To thrive as an Order Entry Customer Service Representative (CSR), you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management software, CRM systems, and basic Microsoft Office applications is typically required. Exceptional communication, organizational skills, and the ability to handle pressure help CSRs stand out. These skills are crucial to ensure accurate order processing, customer satisfaction, and efficient workflow management.

What are some common challenges faced by Order Entry CSRs, and how can they effectively manage high-volume workloads?

Order Entry Customer Service Representatives (CSRs) often encounter high volumes of customer orders, especially during peak business periods. Managing accuracy while inputting data quickly and handling multiple requests simultaneously can be challenging. Effective strategies include staying organized, utilizing order management software efficiently, and maintaining clear communication with both customers and internal teams to resolve discrepancies promptly. Regular training and familiarity with company products and processes also help CSRs keep errors to a minimum and maintain a high level of customer satisfaction.

What is the difference between Order Entry Csr vs Customer Service Representative?

AspectOrder Entry CsrCustomer Service Representative
Primary RoleProcessing and entering customer orders accuratelyHandling customer inquiries, complaints, and support
Skills & CertificationsData entry, basic computer skills, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentOffice setting, order processing departmentsCall centers, retail, or office settings
Industry UsageLogistics, manufacturing, wholesaleRetail, service, and sales industries

While both roles involve customer interaction, Order Entry Csr primarily focuses on accurately processing orders, whereas Customer Service Representative handles broader customer inquiries and support. The roles often overlap in skills like communication and computer proficiency, but their core responsibilities differ based on the nature of customer engagement.

What cities in Ohio are hiring for Order Entry Csr jobs?

Cities in Ohio with the most Order Entry Csr job openings:

Infographic showing various Order Entry Csr job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Technical Order Entry / Customer Service

Hamilton, OH • On-site

Basco Manufacturing Company
201 - 500 employees
Learn more about Basco Manufacturing Companyexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Technical Order Entry / Customer Service Representative
The Technical Order Entry / Customer Service Representative is responsible for accurately entering complex glass orders, managing customer communications, and supporting custom product quoting. This role requires a strong technical background, attention to detail, and the ability to work collaboratively with customers and internal teams.
Key Responsibilities
  • Enter customer orders involving dimensions (length, width, thickness) and glass type.
  • Provide customers with status updates and promise ship dates.
  • Prepare and enter quotes, including commercial project quotes and custom product calculations.
  • Educate customers on products and processes, helping them select appropriate options and sizes.
  • Verify order accuracy before submission to the manufacturing team.
  • Resolve customer issues, trace order progress, and prioritize customer satisfaction.
  • Perform additional duties and projects as assigned by management.
  • High level of professionalism, enthusiasm, and customer service orientation.
  • Strong organizational and follow-up skills.
  • Effective problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to manage customer needs via phone, email, and in person.
  • Technical aptitude and familiarity with measurement and product specifications.
Job Type
  • Full-time
Benefits
  • 401(k) & 401(k) matching
  • Dental, Vision, and Health Insurance
  • Health Savings & Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Referral Program
  • Retirement Plan
  • Flexible Schedule
Schedule
  • 8-hour shift
  • Monday to Frida

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