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Order Entry Csr Jobs in Indiana (NOW HIRING)

Lippert

Order Entry

South Bend, IN

$16.50 - $19.50/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Demonstrates ability to give excellent customer service, internally or externally Essential ...

Lippert Components

Order Entry

South Bend, IN · On-site

$16.50 - $19.50/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Demonstrates ability to give excellent customer service, internally or externally Essential ...

Lippert

Order Entry

South Bend, IN · On-site

$16.50 - $19.50/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Demonstrates ability to give excellent customer service, internally or externally Essential ...

Lippert

Order Entry

South Bend, IN · On-site

$16.50 - $19.50/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Demonstrates ability to give excellent customer service, internally or externally Essential ...

Lippert

Order Entry

South Bend, IN · On-site

$16.50 - $19.50/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Demonstrates ability to give excellent customer service, internally or externally Essential ...

Herff Jones

Seasonal Order Entry Clerk

Indianapolis, IN · On-site

$19/hr

You will also serve as a liaison between Customer Service Agents and other members of the administrative support team. The Order Entry Clerk ensures that Customer Service Agents address customer ...

HERFF JONES

Seasonal Order Entry Clerk

Indianapolis, IN · On-site

$19/hr

You will also serve as a liaison between Customer Service Agents and other members of the administrative support team. The Order Entry Clerk ensures that Customer Service Agents address customer ...

herffjones

Seasonal Order Entry Clerk

Indianapolis, IN · On-site

$19/hr

You will also serve as a liaison between Customer Service Agents and other members of the administrative support team. The Order Entry Clerk ensures that Customer Service Agents address customer ...

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Order Entry Csr information

What does an Order Entry CSR do?

An Order Entry Customer Service Representative (CSR) is responsible for processing customer orders accurately and efficiently, often using specialized software or databases. They communicate with customers to confirm order details, resolve any issues, and ensure that information is entered correctly for fulfillment and shipping. Additionally, they may coordinate with other departments such as sales, logistics, and accounting to track orders and provide updates to customers. Strong attention to detail, communication skills, and the ability to handle multiple tasks are essential for this role.

What are the key skills and qualifications needed to thrive as an Order Entry CSR?

To thrive as an Order Entry Customer Service Representative (CSR), you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management software, CRM systems, and basic Microsoft Office applications is typically required. Exceptional communication, organizational skills, and the ability to handle pressure help CSRs stand out. These skills are crucial to ensure accurate order processing, customer satisfaction, and efficient workflow management.

What are some common challenges faced by Order Entry CSRs, and how can they effectively manage high-volume workloads?

Order Entry Customer Service Representatives (CSRs) often encounter high volumes of customer orders, especially during peak business periods. Managing accuracy while inputting data quickly and handling multiple requests simultaneously can be challenging. Effective strategies include staying organized, utilizing order management software efficiently, and maintaining clear communication with both customers and internal teams to resolve discrepancies promptly. Regular training and familiarity with company products and processes also help CSRs keep errors to a minimum and maintain a high level of customer satisfaction.

What is the difference between Order Entry Csr vs Customer Service Representative?

AspectOrder Entry CsrCustomer Service Representative
Primary RoleProcessing and entering customer orders accuratelyHandling customer inquiries, complaints, and support
Skills & CertificationsData entry, basic computer skills, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentOffice setting, order processing departmentsCall centers, retail, or office settings
Industry UsageLogistics, manufacturing, wholesaleRetail, service, and sales industries

While both roles involve customer interaction, Order Entry Csr primarily focuses on accurately processing orders, whereas Customer Service Representative handles broader customer inquiries and support. The roles often overlap in skills like communication and computer proficiency, but their core responsibilities differ based on the nature of customer engagement.

What cities in Indiana are hiring for Order Entry Csr jobs?

Cities in Indiana with the most Order Entry Csr job openings:

Infographic showing various Order Entry Csr job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Customer Service Coordinator | Manufacturing

Greendale, IN • On-site

OMNI Technologies
See more jobs at OMNI Technologiesexternal

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

OMNI Technologies, Inc. is a leading design and manufacturing firm that supplies custom urethane parts to OEMs. Our parts are used in various packaging, processing, and industrial applications. Omni cultivates long-term partnerships with clients, provides engineering and material selection support, offers solutions that help clients differentiate from the competition, and creates and executes innovative designs. We value integrity, humility, and ownership. Our vision is to create an enduring organization that improves the lives of everyone we touch.


We are hiring for a Customer Service Representative (CSR). This role provides advanced customer service and operational support within the Sales department. May provide backup support to the Sales team when needed. The CSR position acts as a key liaison between customers, sales, engineering, and production to ensure customer requirements are met and company standards are maintained.


Schedule: Monday-Friday, onsite.

8AM-4:30PM


Responsibilities:

  • Demonstrate advanced proficiency in Visual Order Entry, Customer Maintenance, and Work Order Entry, with working knowledge of the Visual Estimating Window.
  • Utilize the Visual Estimating Window to recalculate customer pricing in accordance with current company standards.
  • Interface with prospects and customers to provide products and services that meet customer needs while aligning with company objectives.
  • Apply basic engineering and material knowledge to assist with application development and customer product solutions.
  • Develop and maintain relationships with assigned HOUSE accounts to identify growth opportunities and improve customer satisfaction.
  • Act as the customer service liaison for major customer accounts, ensuring clear communication and timely follow-up.
  • Identify, qualify, and forward sales leads within strategic markets.
  • Serve as backup support for the Sales team when needed.
  • Enter customer complaints into IQM, respond to customers regarding RGA status, and follow up with the shop on return status, root cause analysis, and final disposition (repair, replace, or credit).
  • Contact customers regarding delinquent invoices when requested.
  • Review the Work in Process (WIP) report and coordinate with production to identify completed or cancelled work orders that can be closed or removed.


Qualifications:

  • High school diploma or equivalent required
  • Bachelor's degree preferred
  • Minimum 2 years of experience in a manufacturing customer service environment.
  • Strong written and verbal communication skills.
  • Proficiency in computer systems and order entry platforms.
  • Technical aptitude including blueprint reading and interpretation, a plus.


Why Join?

  • Weekly pay for added flexibility
  • 401(k) with 3% company match
  • Medical, dental, and vision coverage
  • Free mental health support through our EAP
  • HSA and life insurance options
  • Generous PTO, paid holidays, and your birthday off
  • Referral bonuses
  • Tuition reimbursement to support your career growth

Apply