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Order Entry Csr Jobs in Indiana (NOW HIRING)

Kirby Risk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys ... Order Entry and Product Support What Makes You a Great Fit • College coursework and/or 2+ years ...

Carpenter Co.

Customer Service Rep

Elkhart, IN

$15.50 - $21/hr

Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for ...

Kirby Risk

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

Kirby Risk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys ... Order Entry and Product Support What Makes You a Great Fit • College coursework and/or 2+ years ...

Kirby Risk

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative - Electrical Supply Lafayette, IN Are you a customer-focused ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

Carpenter Co.

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for ...

Carpenter

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for ...

kirbyrisk

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

kirbyrisk

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Indianapolis, IN Are you the person customers ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

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All JobsOrder Entry Csr JobsOrder Entry Csr Jobs in Indiana

Order Entry Csr information

What does an Order Entry CSR do?

An Order Entry Customer Service Representative (CSR) is responsible for processing customer orders accurately and efficiently, often using specialized software or databases. They communicate with customers to confirm order details, resolve any issues, and ensure that information is entered correctly for fulfillment and shipping. Additionally, they may coordinate with other departments such as sales, logistics, and accounting to track orders and provide updates to customers. Strong attention to detail, communication skills, and the ability to handle multiple tasks are essential for this role.

What are the key skills and qualifications needed to thrive as an Order Entry CSR?

To thrive as an Order Entry Customer Service Representative (CSR), you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with order management software, CRM systems, and basic Microsoft Office applications is typically required. Exceptional communication, organizational skills, and the ability to handle pressure help CSRs stand out. These skills are crucial to ensure accurate order processing, customer satisfaction, and efficient workflow management.

What are some common challenges faced by Order Entry CSRs, and how can they effectively manage high-volume workloads?

Order Entry Customer Service Representatives (CSRs) often encounter high volumes of customer orders, especially during peak business periods. Managing accuracy while inputting data quickly and handling multiple requests simultaneously can be challenging. Effective strategies include staying organized, utilizing order management software efficiently, and maintaining clear communication with both customers and internal teams to resolve discrepancies promptly. Regular training and familiarity with company products and processes also help CSRs keep errors to a minimum and maintain a high level of customer satisfaction.

What is the difference between Order Entry Csr vs Customer Service Representative?

AspectOrder Entry CsrCustomer Service Representative
Primary RoleProcessing and entering customer orders accuratelyHandling customer inquiries, complaints, and support
Skills & CertificationsData entry, basic computer skills, product knowledgeCommunication, problem-solving, customer service skills
Work EnvironmentOffice setting, order processing departmentsCall centers, retail, or office settings
Industry UsageLogistics, manufacturing, wholesaleRetail, service, and sales industries

While both roles involve customer interaction, Order Entry Csr primarily focuses on accurately processing orders, whereas Customer Service Representative handles broader customer inquiries and support. The roles often overlap in skills like communication and computer proficiency, but their core responsibilities differ based on the nature of customer engagement.

What cities in Indiana are hiring for Order Entry Csr jobs?

Cities in Indiana with the most Order Entry Csr job openings:

Infographic showing various Order Entry Csr job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Terre Haute, IN • On-site

Kirby Risk
Electrical Equipment, Appliance, and Component Manufacturing • 501 - 1,000 employees
Learn more about Kirby Riskexternal

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Kirby Risk rating

7.2

Company rating: 7.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

111th of 162 rated electronics manufacturers

Job description

Customer Service Representative - Electrical Supply
Terre Haute, IN
Are you someone who enjoys helping customers and finding solutions to their challenges? Do you like a role where you can interact with customers, support sales efforts, and help keep branch operations running smoothly?
If so, we want you on our team.
At Kirby Risk Electrical Supply, our Customer Service Representatives work directly with customers, vendors, and teammates to ensure orders are accurate, products are available when needed, and customers receive the support they expect.
What You Will Do as a Customer Service Representative
In this role, you'll support customers and branch operations through a variety of responsibilities.
You'll:
  • Provide responsive customer service by phone, email, at the counter, and through order processing
  • Partner with outside sales representatives to support customer accounts and identify solutions
  • Coordinate with vendors to help ensure products are delivered accurately and on schedule
  • Assist with product promotions, training opportunities, and other branch initiatives
  • Support daily branch operations, including:
    • Counter and Inside Sales
    • Warehousing and Inventory Management
    • Vendor and Customer Communications
    • Order Entry and Product Support

What Makes You a Great Fit
• College coursework and/or 2+ years of relevant work experience
• Strong written, verbal, and interpersonal communication skills
• Detail-oriented with solid organizational and time-management skills
• Ability to learn new products, systems, and processes
• Experience in business-to-business sales or electrical distribution preferred
What to Expect in This Role
• Ability to lift up to 50 lbs.
• Valid driver's license required
• Ability to work with multi-line phone systems and warehouse operations
• Experience with inventory management and loading/unloading shipments
• Forklift experience a plus
• Schedule: Monday-Friday, 7:00 a.m.-4:00 p.m., with overtime as needed
Why Kirby Risk?
Founded in 1926, Kirby Risk is a leader in electrical supply, manufacturing, and mechanical solutions. We believe in treating people with respect, supporting one another, and providing opportunities for employees to learn and grow throughout their careers.
Many of our team members have built long-term careers with Kirby Risk by taking on new challenges, developing new skills, and growing within the organization.
Benefits That Work for You
We offer a comprehensive benefits package, including:
• Medical, RX, Dental, and Vision insurance
• Life insurance and Employee Assistance Programs
• Tuition reimbursement and on-the-job training
• 401(k) with company match and Profit Sharing
• Paid Time Off (PTO)
Ready to be part of a team that delivers for customers and each other? Apply now.
How to apply:
To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions to careers@kirbyrisk.com
WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD
We will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.
Equal Opportunity Employer
Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/
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