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Opwdd Broker Jobs (NOW HIRING)

Arc GLOW

Orleans - Support Broker - FT - GLOW

Albion, NY · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Provide support broker services based on OPWDD guidelines QUALIFICATIONS: * Bachelor's and/or Associate's Degree in Human Services or related field with one-year experience working with Individuals ...

springbrook

Housing Subsidy Liaison

Binghamton, NY

Act as liaison between OPWDD, landlord/property managers, Brokers, Care Managers, and providers to address systemic issues while providing professional communication and feedback to aid in ...

Arc Glow

Orleans - Support Broker - FT - GLOW

Albion, NY · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Provide support broker services based on OPWDD guidelines QUALIFICATIONS: * Bachelor's and/or Associate's Degree in Human Services or related field with one-year experience working with Individuals ...

Arc Glow

Orleans - Support Broker - FT - GLOW

Albion, NY · On-site

$22 - $24/hr

  • Medical

  • Life

  • Retirement

  • PTO

Provide support broker services based on OPWDD guidelines QUALIFICATIONS: * Bachelor's and/or Associate's Degree in Human Services or related field with one-year experience working with Individuals ...

Springbrook

Housing Subsidy Liaison

Syracuse, NY · On-site

$21 - $23/hr

Act as liaison between OPWDD, landlord/property managers, Brokers, Care Managers, and providers to address systemic issues while providing professional communication and feedback to aid in ...

UCP Madison County

Fiscal Intermediary Associate

Utica, NY · On-site

$17.14 - $20/hr

Serve as a liaison between the person and their family, broker, and OPWDD. * Monitor the person's budget utilization and perform monthly financial statement oversight, review utilization, communicate ...

OCO

Self-Hired Direct Support Professional

Fulton, NY · On-site

$16/hr

Follow guidelines and instructions from the Broker and the individual/circle of support to meet the person's specific needs; adhere to OPWDD Core Competency expectations for Direct Support ...

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Opwdd Broker information

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How much do opwdd broker jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for opwdd broker in the United States is $34.85, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $25.96 per hour, depending on experience, location, and employer.

What is an OPWDD Broker?

An OPWDD Broker assists individuals with developmental disabilities in creating and managing their self-directed services under New York State's Office for People With Developmental Disabilities (OPWDD). They help develop a personalized budget, coordinate services, and ensure compliance with OPWDD guidelines. Brokers work closely with the individual, their family, and support team to promote independence and enhance quality of life.

What are the key skills and qualifications needed to thrive as an OPWDD Broker?

To thrive as an OPWDD Broker, you need a strong understanding of New York State OPWDD (Office for People With Developmental Disabilities) regulations, service coordination, and individualized service planning, usually backed by relevant experience or education in human services. Familiarity with Medicaid waiver programs, case management software, and required OPWDD trainings or certifications is important. Outstanding interpersonal skills, attention to detail, and proactive communication help brokers build trust with individuals, families, and service providers. These competencies are crucial for ensuring person-centered plans are effective, compliant, and tailored to clients’ unique needs.

What does a typical workweek look like for an OPWDD Broker?

As an OPWDD Broker, your week usually involves meeting with individuals and families to develop and update person-centered Individualized Support Plans (ISPs), coordinating with service providers, and ensuring all plans meet OPWDD and Medicaid requirements. Much of the work is done independently, but regular collaboration with care managers, family members, and state agencies is integral to supporting clients effectively. You’ll balance in-person visits, virtual meetings, documentation, and advocacy to best meet each person’s goals. This dynamic environment allows for some scheduling flexibility but requires excellent time management and organizational skills. Over time, brokers may also have opportunities to expand their caseloads or specialize in certain populations.

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Opwdd Broker jobs near you
Infographic showing various Opwdd Broker job openings in the United States as of August 2026, with employment types broken down into 10% As Needed, 80% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $72,491 per year, or $34.9 per hour.

Fiscal Intermediary (Self-Direction)

THE CENTER FOR FAMILY SUPPORT INC

Bronx, NY • On-site

$66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Overview
Job Title: Fiscal Intermediary Program Manager
Location: NYC, Bronx, SI or Floral Park
Reports to: Assistant VP of Self-Direction
Department: Self Direction
FLSA/Status: Exempt/FT
The Fiscal Intermediary Program Manager is responsible for managing a caseload of individuals receiving Self-Directed Services and ensuring full compliance with OPWDD regulations. This role requires timely oversight of documentation, fiscal accountability, and proactive stakeholder engagement, with performance measured through defined key performance indicators (KPIs).
Our industry-leading benefits include:
  • 401(k)
  • Dental Insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Responsibilities
  • Caseload Management

Maintain oversight of assigned caseloads to ensure completion of required reviews
Ensure high levels of documentation completeness and accuracy
Promote positive participant and family satisfaction outcomes
  • Life Plan & Team Meetings

Participate in Life Plan meetings and interdisciplinary team discussions
Ensure documentation reflects alignment with Fiscal Intermediary and OPWDD requirements
Communicate identified issues or concerns to appropriate stakeholders in a timely manner
  • Stakeholder Communication & Coordination

Maintain consistent and professional communication with families, brokers, and internal departments
Ensure all communications are documented accurately
Support strong stakeholder relationships and satisfaction
  • Documentation Review & Compliance Oversight

Review and process all required documentation (Life Plans, LCED, DDP2, etc.)
Ensure documentation meets compliance and quality standards
Identify and address deficiencies to maintain regulatory compliance
Support audit readiness and successful audit outcomes
  • Fiscal Oversight (Invoices & Time Review)

The Fiscal Intermediary Program Manager will identify and resolve discrepancies
Ensure adherence to approved budgets and financial guidelines
  • Staff Action Plans, Monthly Notes & Broker Documentation

Review and approve Staff Action Plans and supporting documentation
Ensure all documentation is complete, accurate, and compliant prior to approval
Monitor trends and recurring issues and implement corrective actions
  • Broker Oversight

Maintain regular collaboration with brokers to support participant needs
Monitor broker performance for adherence to service expectations and guidelines
Address performance concerns and document interactions
  • Compliance Monitoring & Issue Resolution

Identify, report, and address compliance concerns
Support corrective action efforts and resolution of non-compliant items
  • Medicaid Eligibility Monitoring

Monitor Medicaid eligibility status for assigned caseload
Address issues impacting eligibility and service continuation
Maintain accurate tracking of Medicaid-related requirements
  • Participant & Family Engagement

The Fiscal Intermediary Program Manager will maintain ongoing engagement with participants and families
Respond to inquiries and concerns in a professional and timely manner
Document all interactions
Support high levels of satisfaction and service quality
  • General Responsibilities

Complete assigned tasks and responsibilities in alignment with program expectations
Participate in required trainings and professional development
Contribute to program goals, quality improvement initiatives, and team success
Competencies
  • Strong interpersonal, communication, and organizational skills
  • Advanced knowledge of OPWDD regulations
  • High attention to detail and accuracy
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office; experience with EVERO and Adobe Sign preferred

Qualifications
  • Bachelor's degree in health or human services or related field required
  • Minimum of 2 years' experience in OPWDD system
  • Minimum of 1 year of experience with Self-Directed Services

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!
Pay Range
USD $66,300.00 - USD $66,300.00 /Yr.

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