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Optimum Customer Service Representative Jobs in Appleton, WI

Transmotion LLC

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

U-Haul

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Labelink

Customer Service Representative

Appleton, WI · On-site

$23/hr

The Customer Service Representative will interact regularly with key customers and internal teams to coordinate orders, resolve challenges, manage deadlines, and provide exceptional service. The ...

Fox Valley Metrology

Be Seen First

Customer Service Representative

Oshkosh, WI · On-site

$18 - $23/hr

Customer Service Representative Fox Valley Metrology, a leader in ISO/IEC 17025 accredited calibration, serves diverse industries such as Defense, Aerospace, Medical, Semiconductor, and Fortune 500 ...

AriensCo

Customer Service Representative

Brillion, WI · Hybrid

$15.75 - $21.50/hr

Customer Service Representative AriensCo is looking for a Customer Service Representative to serve as a key point of contact between our company and our customers. This role plays an important part ...

AriensCo

Customer Service Representative

Brillion, WI · Hybrid

$15.75 - $21.50/hr

Customer Service Representative AriensCo is looking for a Customer Service Representative to serve as a key point of contact between our company and our customers. This role plays an important part ...

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929;

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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Showing results 21-40

All JobsOptimum Customer Service Representative JobsOptimum Customer Service Representative Jobs in Appleton, WI

Optimum Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do optimum customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for optimum customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

How to get hired as an Optimum Customer Service Representative?

To get hired as an Optimum Customer Service Representative, candidates should have strong communication skills, previous customer service experience, and familiarity with telecommunications products. Applying through the company's official careers page and demonstrating problem-solving abilities during interviews can improve chances of hiring. Relevant certifications or training in customer service may also be beneficial.

What is an Optimum Customer Service Representative?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

What are popular job titles related to Optimum Customer Service Representative jobs in Appleton, WI? For Optimum Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Optimum Customer Service Representative jobs in Appleton, WI look for? The top searched job categories for Optimum Customer Service Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Optimum Customer Service Representative jobs? Cities near Appleton, WI with the most Optimum Customer Service Representative job openings:
Optimum Customer Service Representative jobs near you

Customer Service Representative

Transmotion LLC

De Pere, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Transmotion is seeking a helpful, attentive, and adaptable person to become a full-time Customer Service Representative and help us continue to provide the quality care and support we're known for! You'll speak with customers over the phone, maintain accurate administrative files, and support efficient order fulfillment procedures.

Pay & Benefits:

  • Competitive wage
  • Health
  • Dental
  • Vision
  • Paid vacation and holidays
  • A 401(k) plan with employer match

Keep reading to see if you're the right fit for our DePere, WI office!

WHAT THE JOB LOOKS LIKE:

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday.

This role plays a vital part in our administrative and customer satisfaction activities by providing professional support to clients and maintaining accurate, up-to-date files. You'll need to be highly accurate and organized as well as able to quickly adapt to changing circumstances and priorities. You will:

  • Answer incoming phone calls, respond to questions, and resolve any concerns
  • Accurately process purchase orders, invoices, drop shipments, and expedited orders
  • Keep track of upcoming due dates and follow up on orders to ensure they're processed on time
  • Record daily sales orders and assist outside sales reps as needed
  • Learn all about our operational procedures and business components
  • Identify areas for growth and help continually improve operational processes to support efficiency, productivity, and quality

THIS IS US:

We are a leading provider of hydraulic components and wire harnesses, built on a strong Midwestern work ethic, a collaborative spirit, and a commitment to supporting the growth of every team member. Headquartered in Wisconsin and operating across nine states, we emphasize teamwork, mutual respect, and continuous improvement. Employees benefit from access to advanced technology and ongoing training, as well as real opportunities for career advancement in a fast-paced, innovative environment. We take pride in fostering a workplace where your contributions are valued. Here, you can make a meaningful impact for both our customers and your professional development! Join us!

JOIN US!

You Should Apply If You Have...

  • Strong knowledge of administrative recordkeeping and order fulfillment procedures
  • Intermediate computer skills, ability to type 35+ wpm, and experience using Microsoft programs, specifically Word and Excel
  • Clear and effective communication skills, listening skills, and comfort with asking clarifying questions
  • Ability to anticipate and proactively address customers' needs
  • Ability to adjust your communication style to fit the situation and audience
  • Ability to work independently, set daily goals, and stay motivated throughout the day
  • Analytical mindset with strong problem-solving skills
  • Creative spirit, critical thinking skills, and solid decision-making abilities
  • Task prioritization, time management, and multitasking skills
  • Commitment to being organized and accurate in all work activities
  • High school degree or equivalent
  • Manufacturing experience - a plus, not required

Become our Customer Service Representative today! We've made it simple and fast to apply with our initial form.

Apply