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Optimum Customer Service Representative Jobs in Appleton, WI

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

New

LoanMax Title Loans

Customer Service Rep

Green Bay, WI · On-site

$17/hr

Customer Service Representative LoanMax Title Loans 704 S Military Ave Green Bay, WI 54304 _____ Pay Range $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

New

U-Haul

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Transmotion

Customer Service Representative

De Pere, WI · On-site

$15.50 - $21/hr

Our Customer Service Representatives work from 8:00 am - 5:00 pm, Monday - Friday . This role plays a vital part in our administrative and customer satisfaction activities by providing professional ...

New

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Oshkosh, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsOptimum Customer Service Representative JobsOptimum Customer Service Representative Jobs in Appleton, WI

Optimum Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do optimum customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for optimum customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

Does optimum have remote jobs?

Optimum Customer Service Representative positions are typically based in call centers or office environments, but some companies may offer remote customer service roles. Availability of remote jobs depends on the company's current hiring policies and the specific role requirements, such as familiarity with customer service software and communication tools. It is recommended to check the company's careers page for current remote opportunities.

How much do optimum sales reps make?

Optimum Customer Service Representatives typically earn an hourly wage plus commissions or bonuses based on sales performance. The average total compensation can range from $30,000 to $50,000 annually, depending on experience, location, and sales targets. Strong communication skills and product knowledge are important for success in this role.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a customer-focused attitude, and basic computer proficiency. Relevant experience, a professional resume, and often a high school diploma or equivalent are required; some employers may also prefer familiarity with customer service software or certifications in communication skills.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

What are Optimum Customer Service Representatives?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

Does optimum do door-to-door sales?

Optimum Customer Service Representatives typically do not engage in door-to-door sales. Their role focuses on assisting customers with service inquiries, technical support, and account management, usually within a retail or call center environment. Door-to-door sales are generally not part of their job responsibilities.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

What are popular job titles related to Optimum Customer Service Representative jobs in Appleton, WI? For Optimum Customer Service Representative jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Optimum Customer Service Representative jobs in Appleton, WI look for? The top searched job categories for Optimum Customer Service Representative jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Optimum Customer Service Representative jobs? Cities near Appleton, WI with the most Optimum Customer Service Representative job openings:
Optimum Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

QCHI

Green Bay, WI • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
ASK ABOUT OUR $500.00 SIGN ON BONUS !!
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
This position will work at Store 0254 located at 509 S Military Ave Green Bay, WI 54303.
As a Customer Service Representative you will:
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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