Fort Lauderdale, FL ยท On-site
$17/hr
Billing And Customer Service Clerk PDS Optical is a SDVOSB Service-Disabled Veteran-Owned Small Business that manufactures a very large number of eyeglasses each day. We have Optical Laboratories in ...
Fort Lauderdale, FL ยท On-site
$17/hr
Billing And Customer Service Clerk PDS Optical is a SDVOSB Service-Disabled Veteran-Owned Small Business that manufactures a very large number of eyeglasses each day. We have Optical Laboratories in ...
Arcadia, CA ยท On-site
$22 - $26/hr
Optician / Customer Service Specialist โข Client: Retail Company โข Working Location: Arcadia, CA ... optical prescriptions. ใปExplain store policies, warranties, and product details, fostering an ...
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Arcadia, CA ยท On-site
$22 - $26/hr
Optician / Customer Service Specialist โข Client: Retail Company โข Working Location: Arcadia, CA ... optical prescriptions. ใปExplain store policies, warranties, and product details, fostering an ...
Beverly, MA ยท On-site
$30 - $45/hr
Provide expert optical services, including fitting and adjusting eyewear. * Assisted customers in selecting eyewear that meets their optical needs and compliments their style. * Train, supervise, and ...
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Beverly, MA ยท On-site
$30 - $45/hr
Provide expert optical services, including fitting and adjusting eyewear. * Assisted customers in selecting eyewear that meets their optical needs and compliments their style. * Train, supervise, and ...
$16.75 - $20.75/hr
The Eyewear Consultant must have a passion for retail, fashion, healthcare, and customer service. He/she is responsible for effectively selling all Optical's product lines and promoting the Optical ...
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$16.75 - $20.75/hr
The Eyewear Consultant must have a passion for retail, fashion, healthcare, and customer service. He/she is responsible for effectively selling all Optical's product lines and promoting the Optical ...
$16.75 - $20.75/hr
The Eyewear Consultant must have a passion for retail, fashion, healthcare, and customer service. He/she is responsible for effectively selling all Optical's product lines and promoting the Optical ...
Quick apply
$16.75 - $20.75/hr
The Eyewear Consultant must have a passion for retail, fashion, healthcare, and customer service. He/she is responsible for effectively selling all Optical's product lines and promoting the Optical ...
Clearfield, UT ยท On-site
$15 - $20.50/hr
As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand with our valued customers. Your mission? Delivering prompt and precise responses to customer ...
Clearfield, UT ยท On-site
$15 - $20.50/hr
As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand with our valued customers. Your mission? Delivering prompt and precise responses to customer ...
Tipton, IN ยท On-site
$16.50 - $21.25/hr
An optician is an eye care professional that counsels patients through the eyewear selection ... The ability to communicate and provide superior customer service that fosters long-lasting ...
Tipton, IN ยท On-site
$16.50 - $21.25/hr
An optician is an eye care professional that counsels patients through the eyewear selection ... The ability to communicate and provide superior customer service that fosters long-lasting ...
Rochester, MN ยท On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
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Rochester, MN ยท On-site
$18 - $25.20/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Saint Cloud, MN ยท On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Saint Cloud, MN ยท On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Mansfield, OH ยท On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
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Mansfield, OH ยท On-site
$15.25 - $18.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
West Bend, WI ยท On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
West Bend, WI ยท On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Appleton, WI ยท On-site
$15.25 - $19/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Appleton, WI ยท On-site
$15.25 - $19/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Rothschild, WI ยท On-site
$16 - $19.75/hr
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in ...
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Rothschild, WI ยท On-site
$16 - $19.75/hr
Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in ...
Tooele, UT ยท On-site
$15 - $18.50/hr
Optical Sales Associate Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to ...
Tooele, UT ยท On-site
$15 - $18.50/hr
Optical Sales Associate Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to ...
Willmar, MN ยท On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Willmar, MN ยท On-site
$15 - $21/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Hudson, WI ยท On-site
$16.50 - $20.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Hudson, WI ยท On-site
$16.50 - $20.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Wisconsin Rapids, WI ยท On-site
$16.25 - $20.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Wisconsin Rapids, WI ยท On-site
$16.25 - $20.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Sheboygan, WI ยท On-site
$16 - $19.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Sheboygan, WI ยท On-site
$16 - $19.75/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Tooele, UT ยท On-site
$15 - $18.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Tooele, UT ยท On-site
$15 - $18.50/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Appleton, WI ยท On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
Quick apply
Appleton, WI ยท On-site
$15.50 - $19.25/hr
Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
To thrive as an Optical Customer Service professional, you need a solid understanding of optical products and services, strong communication skills, and experience in a customer-facing environment. Familiarity with optical practice management systems, point-of-sale software, and sometimes certification as an optician or in optical dispensing is beneficial. Attention to detail, patience, problem-solving abilities, and a friendly, professional demeanor are key soft skills for this role. These competencies ensure customers receive knowledgeable support, accurate product recommendations, and a positive experience when purchasing eyewear or scheduling appointments.
An Optical Customer Service job involves assisting customers with eyewear purchases, providing product information, and ensuring a positive shopping experience. Responsibilities may include helping customers choose frames, explaining lens options, processing orders, and handling inquiries or concerns. Employees may also coordinate with optometrists, verify prescriptions, and manage insurance or payment details. Strong communication skills and knowledge of optical products are essential for success in this role.
As an Optical Customer Service professional, your day often includes greeting customers, helping them select eyewear, answering questions about vision insurance and lens options, and assisting with frame fittings and adjustments. You may also handle scheduling appointments for eye exams, processing payments, and maintaining accurate records in the optical management system. Collaboration with optometrists, lab technicians, and sales teams is common to ensure a seamless customer experience. This role is dynamic and customer-focused, offering plenty of opportunities to develop expertise in both eye care and retail support.
$17/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
This job post hasย expired 1 day ago.ย Applications are no longer accepted.
PDS Optical is a SDVOSB Service-Disabled Veteran-Owned Small Business that manufactures a very large number of eyeglasses each day. We have Optical Laboratories in Louisville, KY and Fort Lauderdale, FL and manage many optical stores across the US and Puerto Rico. We take great pride in our product and are especially thankful to produce eyeglasses for United States Veterans. PDS Optical is an Equal Opportunity employer who values everyone and is committed to EEO for all. We consider our employees to be our most valuable asset and would love for you to consider joining our team.
Do you love helping others? PDS Optical is in search of a highly motivated person for the position of Billing and Customer Service Clerk. The Billing & Customer Service position serves customers by providing product and service information, resolving product and service problems. The orders start here and are reviewed, priced, and then passed along to data entry for processing.
At PDS Optical, we pride ourselves on being more than just a companyโwe are a community. Enjoy the rewards of working for a company that prides itself in making high-quality eyewear for our veterans.
We offer excellent benefits, including 80% Company Paid Medical plan, Dental and Vision Insurance, 401K options with Company Match, Free Life Insurance, Short- and Long-term Disability, Paid Time Off, 8 Paid Holidays and much more!
The shift is Monday through Friday, from 8:00am โ 4:30pm. The starting pay is $17/hr.
This is an on-site position in our Fort Lauderdale Optical Lab. Optical experience a plus but not required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Essential Functions include but are not limited to:
PDS Optical is an Equal Opportunity and Drug Free Workplace Employer with Affirmative Action plans for Protected Veterans and Individuals with Disabilities as required under VEVRAA and Section 503, respectively. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender or sexual orientation, national origin, disability, or protected Veteran status.
Know Your Rights: Workplace discrimination is illegal
If you need an accommodation seeking employment with PDS Optical or assistance in applying for any of our open positions, please email hrhelpdesk@pdscinc.com or call 954-852-0340. Accommodations are made on a case-by-case basis.
