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Optical Customer Service Jobs in Remote, OR (NOW HIRING)

... customer service, our responsibility goes beyond manufacturing products-we are pioneers. For more information : At Evident, we deliver optical technology that pushes the limits of scientific ...

Corporate Account and GPO Specialist

OR · On-site +1

$17.75 - $24.50/hr

At Evident, we deliver optical technology that pushes the limits of scientific discovery. Evident ... Committed to developing new technologies and delivering world-class customer service, our ...

Lead Site Reliability Engineer

OR · Remote

$58.25 - $77.50/hr

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... The Role Lumen's Network as a Service (NaaS) platform delivers on-demand networking at scale. As ...

Field Applications Engineer Leader

OR · On-site +1

$170K - $207K/yr

... film coatings for optics, flat panel displays, solar cells and industrial vacuum coating ... service, timely support, and tailored solutions that meet or exceed customer expectations.

... film coatings for optics, flat panel displays, solar cells and industrial vacuum coating ... service, timely support, and tailored solutions that meet or exceed customer expectations.

Field Applications Engineer Leader

OR · Remote

$170K - $207K/yr

... film coatings for optics, flat panel displays, solar cells and industrial vacuum coating ... service, timely support, and tailored solutions that meet or exceed customer expectations.

Field Applications Engineer Leader

OR · Remote

$170K - $207K/yr

... film coatings for optics, flat panel displays, solar cells and industrial vacuum coating ... service, timely support, and tailored solutions that meet or exceed customer expectations.

Optical Customer Service information

See Remote, OR salary details

$9

$18

$26

How much do optical customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for optical customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an optical customer service?

An Optical Customer Service job involves assisting customers with eyewear purchases, providing product information, and ensuring a positive shopping experience. Responsibilities may include helping customers choose frames, explaining lens options, processing orders, and handling inquiries or concerns. Employees may also coordinate with optometrists, verify prescriptions, and manage insurance or payment details. Strong communication skills and knowledge of optical products are essential for success in this role.

What does an optical customer service do?

As an Optical Customer Service professional, your day often includes greeting customers, helping them select eyewear, answering questions about vision insurance and lens options, and assisting with frame fittings and adjustments. You may also handle scheduling appointments for eye exams, processing payments, and maintaining accurate records in the optical management system. Collaboration with optometrists, lab technicians, and sales teams is common to ensure a seamless customer experience. This role is dynamic and customer-focused, offering plenty of opportunities to develop expertise in both eye care and retail support.

What are the key skills and qualifications needed to thrive in optical customer service?

To thrive as an Optical Customer Service professional, you need a solid understanding of optical products and services, strong communication skills, and experience in a customer-facing environment. Familiarity with optical practice management systems, point-of-sale software, and sometimes certification as an optician or in optical dispensing is beneficial. Attention to detail, patience, problem-solving abilities, and a friendly, professional demeanor are key soft skills for this role. These competencies ensure customers receive knowledgeable support, accurate product recommendations, and a positive experience when purchasing eyewear or scheduling appointments.

What does an optical customer service sales representative do?

An optical customer service sales representative assists customers in selecting and purchasing eyewear, provides information about lens options and frame styles, and processes sales transactions. They often handle inquiries about insurance, appointments, and product features, using communication and sales skills to ensure customer satisfaction.

What qualifications do I need to be an optical customer service representative?

To become an optical customer service representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and familiarity with optical products or eyewear are beneficial; some employers may prefer previous customer service experience or relevant certifications in optical or healthcare fields.

What are the most commonly searched types of Optical Customer Service jobs in Remote, OR?

The most popular types of Optical Customer Service jobs in Remote, OR are:

Infographic showing various Optical Customer Service job openings in Remote, OR as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Rep, III Sales- Micro- Greater San Diego County

OR • On-site, Remote

Full-time

Posted 26 days ago


Job description

At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen.
Evident supplies advanced solutions that help make the world safer and healthier. Committed to developing new technologies and delivering world-class customer service, our responsibility goes beyond manufacturing products-we are pioneers. For more information : https://www.evidentscientific.com/en/
At Evident, we deliver optical technology that pushes the limits of scientific discovery. Through advanced microscopy solutions, we help researchers and innovators illuminate the unseen.
We're looking for a Microscope Sales Professional who will help us do the same with in the Greater San Diego County sales territory:
Someone who can spot opportunity
Someone who brings clarity and momentum to the sales process
Someone who can help us make it Evident why customers should buy from us
Step into a career that combines cutting-edge science, advanced technology, and consultative sales. As a Microscope Sales Representative, you'll join an elite team of professionals dedicated to helping researchers, clinicians, and leaders across the Academic, Biotech and Pharmaceutical industries solve complex scientific and clinical challenges.
If you thrive on building relationships, uncovering customer needs, and delivering innovative solutions, this role offers the opportunity to make a meaningful impact while working with some of the most advanced microscopy, digital imaging, and software technologies available today. Imagine traveling throughout your territory, engaging with leading scientific organizations, and helping customers unlock new discoveries through world-class imaging solutions.
At Evident Scientific, we invest in your success. Through comprehensive training and development, you'll gain the technical expertise and business acumen needed to become a trusted advisor to both customers and colleagues. Working alongside Research Imaging and Confocal Imaging Sales Representatives, you'll collaborate to identify customer goals, evaluate application requirements, and design tailored microscopy and imaging solutions that drive results.
Leveraging your growing product knowledge and scientific understanding, you'll provide expert guidance, demonstrate advanced technologies, and train customers to maximize the value of their imaging systems. Every day presents an opportunity to learn, innovate, and contribute to scientific progress.
If you're passionate about science, technology, and helping others succeed, this could be the beginning of an exciting and rewarding career journey.
Join the Evident Scientific team and help shape the future of discovery through advanced imaging solutions.
KEY RESPONSIBILITIES
  • Serve as a trusted technical consultant, leveraging expertise in microscopy, digital imaging software, and confocal imaging systems to help customers achieve their research and clinical objectives.
  • Deliver compelling product demonstrations, application support, and technical guidance that showcase the value of complete imaging solutions and address customer challenges.
  • Drive sales growth and achieve territory objectives within the rapidly expanding research microscopy and digital imaging market.
  • Collaborate closely with Evident Scientific sales teams, marketing professionals, channel partners, and direct customers to identify opportunities and deliver successful outcomes.
  • Develop detailed customer quotations and proposals, including software, imaging, and system specifications tailored to application requirements.
  • Represent Evident Scientific at regional and national conferences, trade shows, workshops, and customer events.
  • Present advanced microscopy, imaging, and software solutions to leading researchers and scientific audiences, translating complex technologies into practical applications.
  • Build and maintain strong relationships with key opinion leaders, principal investigators, and research organizations to strengthen Evident's market presence and uncover new opportunities.
  • Gain a deep understanding of customer workflows and scientific objectives to provide exceptional service, support, and solution-based selling.
  • Continuously expand technical and sales expertise through advanced training and professional development programs.
  • Manage and maintain demonstration equipment and sample accounts with a high level of accountability and professionalism.
  • Provide accurate sales forecasts, territory updates, and activity reports to support business planning and growth initiatives.
  • Contribute to the development of technical specifications and competitive responses for bids, grants, and procurement opportunities.
  • Conduct all business activities in accordance with Evident's Code of Ethics and commitment to integrity, professionalism, and customer success

Core Evident Behaviors
Grow Together - Listen openly, value diverse perspectives, and grow together as a team.
Test. Decide. Go. - Learn and move fast - experiment, decide, and turn insight into action.
Own the Outcome - Deliver with purpose and keep the customer at the heart of every outcome.
Kaizen Everywhere, Everyday - Improve every day - small steps lead to big impact and shared success.
Think Big - Set bold goals, explore new ideas, and shape a future beyond boundaries.
Pay Range 95K-119K
**Many Evident positions are located at export-control-restricted work locations or require access to export-controlled information. To be considered for these positions, you must be a U.S. Persons. If hired, you must be able to provide valid proof of such status.
We realize that work is more than just a job for you.
It is a big part of your life, but not the only one. That's why we offer competitive salaries, an annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible hours, parental and adoption leave, on-site services and support networks, all so that you are ready to meet life's challenges.
We are committed to fostering a culture of well-being and inclusion by conveying the values that are most important to our employees.
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities