Norcross, GA · On-site
$15.25 - $20.50/hr
Optical Customer Service Rep Norcross, Georgia, United States $ 17.00 - 18.00 (US Dollar) About the Job Optical Customer Service Rep needs 3+ years experience Optical Customer Service Rep requires:
Norcross, GA · On-site
$15.25 - $20.50/hr
Optical Customer Service Rep Norcross, Georgia, United States $ 17.00 - 18.00 (US Dollar) About the Job Optical Customer Service Rep needs 3+ years experience Optical Customer Service Rep requires:
Madison, WI · On-site
$16 - $20/hr
Optical Customer Service Associate Pearle Vision, McKee Road, Fitchburg, WI, USA 17.50-21 per hour competitive pay, with increases for experience and progressive responsibility Hourly Full Time We ...
Madison, WI · On-site
$16 - $20/hr
Optical Customer Service Associate Pearle Vision, McKee Road, Fitchburg, WI, USA 17.50-21 per hour competitive pay, with increases for experience and progressive responsibility Hourly Full Time We ...
Madison, WI · On-site
$17.50 - $21/hr
In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and ...
Quick apply
Madison, WI · On-site
$17.50 - $21/hr
In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and ...
Antigo, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Antigo, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Antigo, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Quick apply
Antigo, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Mosinee, WI · On-site
$14.25 - $19.75/hr
Optical Customer Service Associate, Part-Time 412 Third Street, Mosinee, WI 54455, US 17-20 per hour competitive pay, with increases for experience and progressive responsibility Hourly Full Time We ...
Mosinee, WI · On-site
$14.25 - $19.75/hr
Optical Customer Service Associate, Part-Time 412 Third Street, Mosinee, WI 54455, US 17-20 per hour competitive pay, with increases for experience and progressive responsibility Hourly Full Time We ...
Brookfield, WI · On-site
$17.50 - $21/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Quick apply
Brookfield, WI · On-site
$17.50 - $21/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Fitchburg, WI · On-site
$17.50 - $21/hr
In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and ...
Fitchburg, WI · On-site
$17.50 - $21/hr
In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and ...
Brookfield, WI · On-site
$15 - $18.50/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Brookfield, WI · On-site
$15 - $18.50/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
$17.25 - $21.25/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
$17.25 - $21.25/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
$15.25 - $18.75/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
$15.25 - $18.75/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Fitchburg, WI · On-site
$16.75 - $20.75/hr
In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and ...
Fitchburg, WI · On-site
$16.75 - $20.75/hr
In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and ...
Brookfield, WI · On-site
$17.50 - $21/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Brookfield, WI · On-site
$17.50 - $21/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Oak Creek, WI · On-site
$15.25 - $18.75/hr
Optical experience is helpful but not required -- we will train the right person. If you enjoy ... High school diploma or equivalent * 1-2 years of retail sales or customer service experience ...
Oak Creek, WI · On-site
$15.25 - $18.75/hr
Optical experience is helpful but not required -- we will train the right person. If you enjoy ... High school diploma or equivalent * 1-2 years of retail sales or customer service experience ...
Oak Creek, WI · On-site
$15.25 - $18.75/hr
Optical experience is helpful but not required -- we will train the right person. If you enjoy ... High school diploma or equivalent * 1-2 years of retail sales or customer service experience ...
Oak Creek, WI · On-site
$15.25 - $18.75/hr
Optical experience is helpful but not required -- we will train the right person. If you enjoy ... High school diploma or equivalent * 1-2 years of retail sales or customer service experience ...
Optical Customer Service Supervisor (hourly) Mon to Fri 7:30 am to 5:00 pm Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their ...
Quick apply
Optical Customer Service Supervisor (hourly) Mon to Fri 7:30 am to 5:00 pm Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their ...
Oak Creek, WI · On-site
$15.25 - $18.75/hr
Optical experience is helpful but not required -- we will train the right person. If you enjoy ... High school diploma or equivalent * 1-2 years of retail sales or customer service experience ...
Oak Creek, WI · On-site
$15.25 - $18.75/hr
Optical experience is helpful but not required -- we will train the right person. If you enjoy ... High school diploma or equivalent * 1-2 years of retail sales or customer service experience ...
Weaverville, NC · On-site
$15.50 - $19.25/hr
Strong customer service, basic math, and effective selling skills. * 1-3 years prior optical or retail experience preferred, but not required. * Eye care or sales experience preferred. * Familiarity ...
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Weaverville, NC · On-site
$15.50 - $19.25/hr
Strong customer service, basic math, and effective selling skills. * 1-3 years prior optical or retail experience preferred, but not required. * Eye care or sales experience preferred. * Familiarity ...
Mosinee, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Quick apply
Mosinee, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Mosinee, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
Mosinee, WI · On-site
$17 - $20/hr
In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
To thrive as an Optical Customer Service professional, you need a solid understanding of optical products and services, strong communication skills, and experience in a customer-facing environment. Familiarity with optical practice management systems, point-of-sale software, and sometimes certification as an optician or in optical dispensing is beneficial. Attention to detail, patience, problem-solving abilities, and a friendly, professional demeanor are key soft skills for this role. These competencies ensure customers receive knowledgeable support, accurate product recommendations, and a positive experience when purchasing eyewear or scheduling appointments.
An Optical Customer Service job involves assisting customers with eyewear purchases, providing product information, and ensuring a positive shopping experience. Responsibilities may include helping customers choose frames, explaining lens options, processing orders, and handling inquiries or concerns. Employees may also coordinate with optometrists, verify prescriptions, and manage insurance or payment details. Strong communication skills and knowledge of optical products are essential for success in this role.
As an Optical Customer Service professional, your day often includes greeting customers, helping them select eyewear, answering questions about vision insurance and lens options, and assisting with frame fittings and adjustments. You may also handle scheduling appointments for eye exams, processing payments, and maintaining accurate records in the optical management system. Collaboration with optometrists, lab technicians, and sales teams is common to ensure a seamless customer experience. This role is dynamic and customer-focused, offering plenty of opportunities to develop expertise in both eye care and retail support.
$15.25 - $20.50/hr
Other
Re-posted 19 days ago
Norcross, Georgia, United States
$ 17.00 - 18.00 (US Dollar)
About the JobOptical Customer Service Rep needs 3+ years experience
Optical Customer Service Rep requires:
Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
Prioritize and problem solve customer issues and concerns.
Manage customer late lists, moving late jobs through the lab and communicating with customers.
Perform other duties within the customer service department or other areas as assigned
Maintain a clean and organized work environment.
Observe all company policies, rules, and safety practices.
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Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
2009
