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Remote Optical Customer Service Jobs in Remote, OR

InflectionCX

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Inbound Contact Center Agent - U.S. Remote

OR · Remote

$15/hr

Location: U.S. Remote (State Restrictions Apply) InflectionCX is hiring motivated Customer Service Representatives to join our U.S. remote team. Inbound Contact Center Agent - U.S. Remote ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

AGFA

Field Service Engineer - Kentucky

OR · On-site +1

Major responsibilities are to drive customer satisfaction through the maintenance of Agfa DR ... Remote - Kentucky What You'll Do: * Manage all AGFA imaging equipment in assigned territory. To ...

AGFA

Field Service Engineer - VA

OR · On-site +1

Major responsibilities are to drive customer satisfaction through the maintenance of Agfa DR ... Remote - Virginia What You'll Do: * Manage all AGFA imaging equipment in assigned territory. To ...

AGFA

Field Service Engineer - Florida

OR · On-site +1

Major responsibilities are to drive customer satisfaction through the maintenance of Agfa DR ... Remote - Florida. What You'll Do: * Manage all AGFA imaging equipment in assigned territory. To ...

Lumen Technologies

Manager Network Operations

OR · Remote

$105K - $141K/yr

The Role The Manager, Optical Network Operations Center (NOC). The team tasks included optical ... Location and Hours This position is a remote, work-from-home role based in the United States. The ...

InsuraTec

Sales Representative (Remote)

Coos Bay, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Roseburg, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InflectionCX

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Inbound Contact Center Agent -Hiring ONLY in Alameda County, CA

OR · Remote

$19 - $20.34/hr

U.S. Remote (State Restrictions Apply) InflectionCX is hiring motivated Customer Service Representatives to join our U.S. remote team. Inbound Contact Center Agent - U.S. Remote, Hiring ONLY in ...

New

Vodafone

Solution Sales Specialist

OR · On-site +1

$21 - $28.50/hr

East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial ...

Vodafone

Solution Sales Specialist

OR · Remote

$21 - $28.50/hr

East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Product Management, Vodafone Business Technical Services, Customer Success Management, Commercial ...

The Magneto Effect LLC

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Sales Closer Remote

OR · Remote

$150K - $220K/yr

... services organization focused on helping local law firms achieve significant growth. We're a ... Experience using CRM platforms to execute campaigns that connect marketing-driven leads to sales ...

InflectionCX

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Outbound Contact Center Agent - U.S. Remote

OR · Remote

$14/hr

What You'll Do * Make outbound calls to potential customers-No sales involved * Deliver ... driven service. We pride ourselves on a positive, people-first culture where employees are ...

Agfa

Sr. Customer Success Manager

OR · Remote

Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ... Coordinate with internal teams (support, product, services) to drive timely resolution and ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

Remote: US / Canada * Travel is 25-35% depending on customer needs. What You'll Do ... Coordinate with internal teams (support, product, services) to drive timely resolution and ...

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Remote, OR

Remote Optical Customer Service information

See Remote, OR salary details

$9

$18

$26

How much do remote optical customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote optical customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Optical Customer Service representative, and why are they important?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by Remote Optical Customer Service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a Remote Optical Customer Service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What are popular job titles related to Remote Optical Customer Service jobs in Remote, OR? For Remote Optical Customer Service jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Remote Optical Customer Service jobs in Remote, OR look for? The top searched job categories for Remote Optical Customer Service jobs in Remote, OR are:
What cities near Remote, OR are hiring for Remote Optical Customer Service jobs? Cities near Remote, OR with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you
Attention Hawaii Residents Call Center Customer Service agents Remote

Attention Hawaii Residents Call Center Customer Service agents Remote

Axion Contact Center LLC

OR • Remote

$16 - $17/hr

Full-time

Re-posted 25 days ago

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Job description

DO NOT APPLY TO THIS JOB POSTING UNLESS YOU ALREADY LIVE IN HAWAII

We are seeking Call Center Customer Service Agents who reside in Hawaii to join our team! You will be responsible for helping customers by providing product and service information as well as data entry input.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Axion Contact provides a fully customizable, state-of-the-art contact center solutions that leverages over 40 years of industry experience.