Ops Jobs in Oregon (NOW HIRING)

Requisition No: 881629 

Agency: Children and Families

Working Title: ADMINISTRATIVE SECRETARY OPS - 60932951

 Pay Plan: Temp

Position Number: 60932951 

Salary:  $16.71/hr 

Posting Closing Date: 09/03/2026 

Total Compensation Estimator Tool

Location: Telework

Requisition No: 881629

Agency: Children and Families

Working Title: Administrative Secretary – OPS

Position Number(s): 60932951

Pay Rate: $16.71/hour

OPS Administrative Secretary

Department of Children and Families

Open Competitive

What you will do:

This position performs routine clerical and administrative duties, including entering hearing requests, drafting correspondence, organizing and maintaining paper and electronic files, entering hearing requests, and processing emails.

Responsibilities include timely setup of hearing requests; preparing and distributing notices and other office correspondence accurately and promptly; independently reviewing and properly routing incoming and outgoing mail; updating the case management system; converting and uploading documents to ensure Hearing Officers have current case information; recording all Petitioner and Respondent contacts in the case management system; managing email correspondence; and closing cases in the system.

Other related duties as assigned.

Qualifications:

• High school diploma or equivalent experience in public assistance programs.

• Experience making eligibility determinations for applicants of public assistance.
• Experience utilizing the ACCESS FLORIDA system preferred.

Examples Of Work:

• Sets up hearing requests in FLORIDA and/or manually in the office’s case management system.
• Maintains email throughout the day and uploads to case management system.
• Opens incoming mail and routes mail to appropriate individuals.
• Answers routine correspondence.
• Composes and distributes meeting notes, correspondence, and reports.
• Locates and attaches appropriate files to incoming correspondence.
• Files correspondence and other records electronically.
• Makes copies of correspondence and other printed material.
• Compiles and maintains lists and records.

EXAMPLES OF JOB CHARACTERISTICS:

Communicating With Other Workers

Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Communicating With Persons Outside Of the Organization

Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

Interacting With Computers

Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.

Establishing and Maintaining Relationships

Developing constructive and cooperative working relationships with others.

Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.

Getting Information Needed to do the Job

Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing for/Working With Public

Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.

Performing Administrative Activities

Approving requests, handling paperwork, and performing day-to-day administrative tasks.

Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

Evaluating Information Against Standards

Evaluating information against a set of standards and verifying that it is correct.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

Active Listening

Listening to what other people are saying and asking questions as appropriate

Coordination

Adjusting actions in relation to others' actions

Writing

Communicating effectively with others in writing as indicated by the needs of the audience

Reading Comprehension

Understanding written sentences and paragraphs in work related documents

Information Organization

Finding ways to structure or classify multiple pieces of information

Service Orientation

Actively looking for ways to help people

Speaking

Talking to others to effectively convey information

Time Management

Managing one's own time and the time of others

Clerical

Knowledge of administrative and clerical procedures and systems

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Computer

Knowledge of computer software including applications

Telecommunications

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.   

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among t