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Ops Analyst Jobs in Arizona (NOW HIRING)

United Site Services

Supervisor Field Ops

Phoenix, AZ · On-site

Primary Purpose The Field Ops Supervisor is knowledgeable of yard and transportation operations and ... Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus ...

Focused HR Solutions

Business Analyst 8-11

Phoenix, AZ · On-site

$45 - $52/hr

Experience Preferred Working Experience in TFS/Dev Ops and Monday.com is a plus. * Education ... Analyst certification. By replying to this job advertisement, I agree I want to receive additional ...

American Express

Assoc-Data Center Ops

Phoenix, AZ · On-site

$37.50 - $59.98/hr

The Associate, Data Center Ops DCIT Technician will perform advanced-level operations, maintenance ... Apply expertise and experience to analyze various data center hardware components and system ...

American Express

Assoc-Data Center Ops

Phoenix, AZ · On-site

The Associate, Data Center Ops DCIT Technician will perform advanced-level operations, maintenance ... Apply expertise and experience to analyze various data center hardware components and system ...

Eaton

Supply Chain Analyst

Chandler, AZ · On-site

$69K - $101K/yr

Minimum 1 year of work experience (includes internships and co-ops) Bachelor's degree in Supply ... analysis and problem solving to determine the best path forward Knowledge of MS Office Suite ...

Eaton Corporation

Supply Chain Analyst

Chandler, AZ · On-site

$69K - $101K/yr

The Supply Chain Analyst performs supply chain functions (purchasing, inventory management ... Minimum 1 year of work experience (includes internships and co-ops) * Bachelor's degree in Supply ...

Nutanix

Supply Chain Analyst

Chandler, AZ · On-site

$69K - $101K/yr

... co-ops) • Bachelor's degree in Supply Chain Management or Business degree with supply chain ... analysis and problem solving to determine the best path forward • Knowledge of MS Office Suite ...

Eaton

Supply Chain Analyst

Chandler, AZ · On-site

$69K - $101K/yr

... co-ops) • Bachelor's degree in Supply Chain Management or Business degree with supply chain ... analysis and problem solving to determine the best path forward • Knowledge of MS Office Suite ...

United Site Services

Lead Ops Coordinator

Phoenix, AZ · On-site

Primary Purpose The Lead Ops Coordinator is responsible for direct supervision of Operations ... Analytical, process oriented, and ability to focus on details for long periods of time * Should be ...

United Site Services

Lead Ops Coordinator

Phoenix, AZ · On-site

Primary Purpose The Lead Ops Coordinator is responsible for direct supervision of Operations ... Analytical, process oriented, and ability to focus on details for long periods of time * Should be ...

United Site Services

Supervisor Field Ops

Phoenix, AZ · On-site

$57K - $83K/yr

Overview: The Field Ops Supervisor is knowledgeable of yard and transportation operations and ... Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus ...

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All JobsOps Analyst JobsOps Analyst Jobs in Arizona

Ops Analyst information

See Arizona salary details

$13

$31

$52

How much do ops analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ops analyst in Arizona is $31.46, according to ZipRecruiter salary data. Most workers in this role earn between $22.40 and $37.64 per hour, depending on experience, location, and employer.

What is an ops analyst?

An Ops Analyst, or Operations Analyst, is a professional who evaluates and improves an organization’s operational processes. They collect and analyze data to identify inefficiencies, suggest improvements, and help implement solutions to enhance productivity and reduce costs. Ops Analysts often work closely with various departments to ensure that business operations run smoothly and efficiently. Their role is crucial for making data-driven decisions and optimizing business performance.

What are the key skills and qualifications needed to thrive as an ops analyst, and why are they important?

To thrive as an Ops Analyst, you need strong analytical skills, attention to detail, and a solid background in business or finance, often supported by a relevant degree. Familiarity with data analysis tools (such as Excel, SQL, Tableau), process mapping software, and sometimes Six Sigma or Lean certifications is common. Excellent communication, problem-solving, and adaptability help an Ops Analyst effectively collaborate and drive process improvements. These skills are crucial for optimizing operational efficiency, identifying cost-saving opportunities, and supporting strategic business decisions.

How does an ops analyst typically collaborate with other departments to improve operational efficiency?

Ops Analysts regularly work with teams such as finance, IT, and operations to identify bottlenecks and streamline processes. They often facilitate cross-functional meetings to gather input, analyze data, and implement solutions that enhance workflow efficiency. Effective communication and the ability to translate complex data into actionable recommendations are key to ensuring that improvements are successfully adopted by all stakeholders. This collaborative approach not only benefits overall operational performance but also provides Ops Analysts with valuable exposure to different business functions.

Do operations analysts need a degree?

Operations analysts typically do not require a specific degree, but many employers prefer candidates with a bachelor's degree in fields like business, finance, or operations management. Relevant skills such as data analysis, problem-solving, and familiarity with tools like Excel or SQL can also be important for the role.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn over $90,000 annually.

How much does an operations analyst make?

The average salary for an operations analyst in Texas is approximately $65,000 to $75,000 per year, depending on experience, industry, and company size. Entry-level roles may start around $55,000, while experienced analysts can earn over $85,000, especially with certifications or specialized skills in data analysis and process improvement.

What does an Ops Analyst do?

An Ops Analyst monitors and improves operational processes within an organization, analyzing data to identify inefficiencies and recommend solutions. They often use tools like Excel, SQL, or business intelligence software and may be involved in process automation, reporting, and supporting daily business functions to enhance overall efficiency.

What cities in Arizona are hiring for Ops Analyst jobs?

Cities in Arizona with the most Ops Analyst job openings:

What are popular job titles related to Ops Analyst jobs in AZ?

For Ops Analyst jobs in AZ, the most frequently searched job titles are:

Ops Analyst jobs near you
Infographic showing various Ops Analyst job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 6% Part Time, 2% Temporary, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $65,428 per year, or $31.5 per hour.

Director, Operations Analytics & Infrastructure

Phoenix, AZ • On-site, Remote

Prosper
Landscape Care and Maintenance Services • 11 - 50 employees
Learn more about Prosperexternal

Full-time

Posted 19 days ago

Job description

Your Role In Our Mission 
The Director of Operations Analytics & Infrastructure leads three core functions in Ops: Analytics, Data Science, and Systems Infrastructure. Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations, you will leverage data analytics, AI, and automation to drive business efficiency. Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox, NICE CXone) while ensuring system reliability, data governance, and regulatory compliance.
How you'll make an impact
  • Lead Analytics & Optimization: Manage analysts using querying, data modeling, and business intelligence to track performance and find practical efficiency gains across operational teams.
  • Drive Data Science & AI Initiatives: Manage a dedicated Data Scientist in leveraging AI, machine learning, and predictive modeling to automate manual workflows, surface deep operational insights, and unlock business growth opportunities.
  • Architect Core Infrastructure & Manage Vendors: Oversee software platforms (Zendesk, LiveVox, NICE CXone), systems architecture, routing logic, dialer strategy, and IVR workflows. Direct vendor contract negotiations and renewals to ensure platform uptime, agent support, and risk reduction.
  • Partner Cross-Functionally: Work directly with Credit Risk, Verification & Fraud Strategy, and Product & Engineering to identify new growth opportunities and execute operational improvements, policy changes, and system integrations.
    Own the Full Project Lifecycle: Drive initiatives from initial problem statement and hypothesis through data analysis, live testing, and full rollout, collaborating closely with internal partners as needed.
  • Set Metrics, Governance & Compliance: Evaluate existing operational KPIs for relevance and accuracy, define new metrics, establish data governance standards, and maintain strict regulatory compliance (including TCPA dialer compliance).
  • Support Front-Line Agents: Make operational choices that account for front-line workflow realities-reducing software friction, automating manual admin work, and optimizing dialer routing to benefit both staff and customers.
  • Lead & Execute: Demonstrate strong executive presence by mentoring a 24-person distributed team, developing compelling business cases, and building and delivering presentations to executive leadership.
Skills that will help you thrive
  • Education: Bachelor's degree in Business, Analytics, Computer Science, Data Science, or a related field required; Master's degree a plus .
  • Experience & Leadership: 10+ years of professional experience in business operations, product management, BI/analytics, data science, or consulting, including 5+ years in a leadership role managing distributed teams (in-office, hybrid, and remote).
  • Planning & Budgeting: Direct experience leading annual budgeting processes, headcount planning, and operational capacity forecasting.
  • Technical & Governance Expertise: Working knowledge of SQL, Python/R, BI tools (Looker, Tableau, Mode), and AI/machine learning concepts to evaluate team architecture, guide models, and set data governance standards (hands-on coding is not required).
  • Systems Architecture & Compliance: Deep experience with contact center platforms, systems architecture, routing logic, dialer strategy, TCPA compliance, IVR workflows, and vendor management (e.g., Zendesk, LiveVox, NICE CXone).
  • Executive Leadership: Proven history of making clear decisions in ambiguous environments and delivering complex projects within compliant, regulated operations.
Interview Process
Our interview process is designed to be transparent, respectful, and positive. Here's what to expect:
  • Recruiter Call: A brief screening to discuss your experience and initial questions.
  • Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member.
  • Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises.
    Final Round: Discussion with a department head/executive.
Your roadmap to success
30-Day Plan: Integration & Baseline Audit
  • Team & Workload Assessment: Conduct 1:1s with direct reports and map current projects, support tickets, and team bandwidth across the 24-person team.
  • Systems & Compliance Audit: Review LiveVox dialer strategies, NICE CXone routing logic, Zendesk ticketing workflows, and TCPA compliance to identify immediate workflow delays.
60-Day Plan: Operational Review & Prioritization
  • KPI Assessment: Evaluate operational metrics across Sales, Support, Fraud, and Complaints, and present recommendations to update or replace current KPIs.
  • AI & Vendor Backlog: Build a prioritized list of AI automation projects with the Data Scientist and review vendor contracts ahead of renewal dates.
90-Day Plan: Strategic Execution & Pilot Launch
  • Strategic Roadmap & Budget: Deliver the annual team strategy, including headcount planning, capacity forecasts, and standardized data governance procedures.
  • Pilot Launch: Deploy a process automation or dialer/IVR routing pilot and present initial time and cost savings.
$208,000 - $258,000 a year
Compensation details: The salary for this position is $208k - $258k annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.
#LI-AR1
 
 

About Our Operations Team
 
Rooted in our values, Prosper's Operations team is driven by how we can improve the customer experience, always thinking there must be a better way. If you are looking for a mission driven company with a great culture, check us out! As a Prosper employee, you will have the opportunity to take ownership of your career - we offer learning opportunities and career development plans. Come join a dedicated, diverse community that will help you discover your fullest potential! Are you ready to Prosper? 
 
About Us
Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.
 
Prosper's flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper Card provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.
 
We're on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that's democratizing finance for all!  
 
Our Values
  • Diversity expands opportunities
  • Collaboration creates better solutions
  • Curiosity fuels our innovation
  • Integrity defines all our relationships
  • Excellence leads to longevity 
  • Simplicity guides our user experience 
  • Accountability at all levels drives results
www.prosper.comOur Story & Team  //   Our Blog 
 
Applicants have rights under Federal Employment Laws.Family & Medical Leave Act (FMLA)Equal Employment Opportunity (EEO)Employee Polygraph Protection Act (EPPA) 
 
California applicants: please click here to view our California Consumer Privacy Act ("CCPA") Notice for Applicants, which describes your rights under the CCPA.
 
Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.
 
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.
 
*All personal loans are made by WebBank.
The Prosper Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard International.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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